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- Tasks: Manage hotel reservations for exciting global sports events and ensure smooth booking processes.
- Company: Join a dynamic team in a vibrant office environment in Beaconsfield.
- Benefits: Enjoy a stable 9-5 schedule with opportunities for occasional travel.
- Why this job: Be part of thrilling international events while honing your hospitality skills.
- Qualifications: Minimum 3 years' experience in hotels or reservations is essential.
- Other info: We value diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 36000 - 60000 £ per year.
Are you experienced in hotel reservations and excited by the buzz of major international sports events? This is a fantastic opportunity to join a small, energetic team supporting accommodation and destination management services for high-profile global sporting events - including top-tier football, world championships, and international tournaments.
You will support the reservations function working across a variety of booking, administrative, and supplier-management tasks. This role is perfect for someone who thrives in a fast-paced environment, enjoys problem-solving, and is confident managing relationships with hotels and clients.
Minimum 3 years' experience in hotels, reservations, or a supervisory hospitality role is essential. Office based every day in Beaconsfield.
Key Responsibilities
- Handling inbound calls and email enquiries
- Managing website bookings and live availability
- Confirming room and service bookings from the online system
- Liaising with hotels and clients to ensure smooth reservation processes
- Managing bookings outside the website, including group travel, restaurants, transport & guides
- Creating databases, reports, and presentations (Word, Excel, PowerPoint)
- Invoicing hotels and clients
- Supporting hotel contracting activity
- Providing weekend emergency phone cover on rotation
- Occasional travel may be required
Skills/Experience
- Minimum 3 years' experience in hotels, reservations, or a supervisory hospitality role
- Strong administrative & organisational skills
- Confident with IT systems, spreadsheets, and online tools (experience with Xero an advantage)
- Excellent attention to detail
- Strong time-management skills
- Able to build strong supplier and client relationships
- Calm, solution-focused, and proactive
Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.
As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
Reservations Manager in Beaconsfield employer: Bucks & Berks Recruitment PLC
Contact Detail:
Bucks & Berks Recruitment PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Manager in Beaconsfield
✨Tip Number 1
Network like a pro! Reach out to your contacts in the hospitality industry, especially those who have experience with reservations. They might know about openings or can give you a heads-up on what to expect in interviews.
✨Tip Number 2
Prepare for the interview by researching the company and its role in major sporting events. Show us that you’re not just another candidate; demonstrate your passion for both hospitality and sports!
✨Tip Number 3
Practice your problem-solving skills! Think of scenarios where you had to manage tricky reservations or client issues. We want to see how you handle pressure and find solutions on the spot.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our energetic team.
We think you need these skills to ace Reservations Manager in Beaconsfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hotel reservations and any supervisory roles you've held. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your background in hospitality makes you the perfect fit for our energetic team. Keep it engaging and personal!
Show Off Your IT Skills: Since the role involves managing bookings and using various IT systems, make sure to mention your proficiency with tools like spreadsheets and any experience with Xero. We love candidates who are tech-savvy and can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Bucks & Berks Recruitment PLC
✨Know Your Stuff
Make sure you brush up on your hotel reservations knowledge and the specifics of the role. Familiarise yourself with common booking systems and any relevant software like Xero. This will show that you're not just interested in the job, but that you’re ready to hit the ground running.
✨Showcase Your Experience
With a minimum of 3 years' experience required, be prepared to discuss specific examples from your past roles. Highlight situations where you successfully managed bookings or resolved issues, especially in high-pressure environments. This will demonstrate your problem-solving skills and ability to thrive under pressure.
✨Build Rapport
Since the role involves liaising with hotels and clients, practice building rapport during the interview. Be friendly and approachable, and think about how you can convey your relationship-building skills. A good way to do this is by asking insightful questions about their current partnerships and how you could contribute.
✨Be Organised
Given the administrative nature of the role, showcase your organisational skills. Bring along examples of reports or presentations you've created in the past. You might even want to prepare a mock report to demonstrate your attention to detail and proficiency with tools like Word and Excel.