Graduate Billing Administrator in Reading

Job Description

Our client, a growing private healthcare organisation based in Reading, is looking for a Billing Administrator to join their central finance team. This is an excellent opportunity to develop your billing expertise within a supportive and expanding business, even if you have not previously worked within the healthcare sector.

You will play a vital role in ensuring patients, consultants and insurers are billed accurately, payments are processed efficiently, and accounts remain up to date.

It's a fantastic opportunity for someone with previous finance experience or perhaps a graduate looking to start their career.

As a Billing Administrator, you'll be responsible for a variety of billing and finance administration duties, including:

Billing & Invoicing

• Preparing and issuing invoices to self-paying and insured patients.
• Processing invoices for diagnostic tests and consultant fees.
• Applying tariffs and insurer fee schedules to ensure accurate billing.
• Learning the technical aspects of private healthcare billing with full training and support.

Credit Control

• Assisting with credit control activities across multiple clinic locations.
• Managing outstanding balances and issuing shortfall letters.
• Following up unpaid invoices professionally and sensitively.
• Escalating overdue accounts where appropriate.

Cash Management & Reconciliations

• Completing daily cashbook balancing.
• Posting remittances and reconciling bank accounts.
• Taking telephone card payments securely.
• Investigating and resolving payment discrepancies.

Customer Service & Query Resolution

• Handling billing and payment queries from patients, consultants and insurance providers.
• Explaining invoices, insurer decisions and shortfalls clearly and professionally.
• Building strong working relationships with colleagues across the business to ensure all clinical activity is billed correctly.

Essential Skills & Experience

• Previous billing, invoicing, finance administration or accounts administration experience is preferable but not essential.
• Excellent attention to detail and numerical accuracy.
• Strong Microsoft Excel and MS Office skills.
• A professional and confident telephone manner.
• The ability to remain calm and courteous when dealing with queries and complaints.
• Strong organisational skills with the ability to manage multiple priorities.
• A willingness to learn new systems and processes.
• A discreet and trustworthy approach when handling confidential information.

What's on Offer?

• Joining a growing and successful healthcare organisation.
• Full training and support from experienced colleagues.
• The opportunity to develop specialist billing knowledge.
• A varied role with real responsibility and long-term career prospects.
• Friendly and supportive team environment.
• Great benefits including private medical insurance.

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.

As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.