At a Glance
- Tasks: Support and maintain enterprise IT systems while collaborating with cross-functional teams.
- Company: Join Blue Sky, a leading international marine container leasing company.
- Benefits: Earn £50,000 plus up to 30% bonus and enjoy great benefits.
- Other info: Opportunity for growth in a dynamic and collaborative environment.
- Why this job: Make an impact on IT projects that drive business performance in a supportive culture.
- Qualifications: Experience with enterprise platforms and cloud technologies is essential.
Blue Sky is a leading international marine container leasing and trading company. They provide high-quality containers and related equipment on both operating and finance leases to global clients in the container industry.
They are looking to recruit a technically skilled and motivated IT & Applications Technician to support the design, development, deployment and maintenance of enterprise IT systems and business applications. This role will work closely with cross-functional teams including business stakeholders, software developers, infrastructure teams and vendors to ensure alignment of IT solutions with operational and organisational goals.
Salary is £50,000 plus up to 30% bonus and benefits.
- Support the design and architecture of IT systems and business applications
- Project & Application Management:
- Oversee the end-to-end lifecycle of enterprise applications including ERP, CRM, HRIS and custom-built tools
- Collaborate with business units to gather and prioritise requirements
- Service Desk Management:
- Service desk management, ensuring proper follow-up, escalation, and closure in a timely manner
- Perform routine maintenance tasks on end-user devices, including software updates, patches, and hardware configurations
- User Training and Support:
- Provide end-user training on software applications, tools, and technologies to improve user efficiency and reduce recurring issues
- Create and maintain user manuals and documentation.
- Various financial and operational month end procedures & reporting via multiple platforms (ERP, Excel & finance applications)
- IT Governance & Support:
- Ensure compliance with IT policies, data governance, and security standards
- Identify opportunities to improve the service desk process and help drive efficiency, including suggesting automation or tools to enhance user support and incident resolution
- Strong experience with enterprise platforms such as SAP, Oracle, Salesforce, or Microsoft
- Proficiency with cloud platforms like Azure, AWS, or Google Cloud
- Familiarity with Agile/Scrum methodologies
- Contribute to impactful IT projects that drive business performance
- Enjoy a collaborative and supportive company culture
- Competitive salary and benefits
Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills.
IT Technician - First Line Technical Support in Marlow employer: Bucks and Berks Recruitment
Join a dynamic and inclusive team as a PPM & Service Delivery Coordinator, where your organisational skills will be valued in a fast-paced environment. Our company fosters a supportive work culture that prioritises employee growth and development, offering opportunities to enhance your skills while collaborating with engineers and suppliers. Located in a vibrant area, we provide a unique chance to contribute to meaningful projects while enjoying a balanced work-life experience.
Contact Details:
Bucks and Berks Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician - First Line Technical Support in Marlow
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Bucks and Berks Recruitment values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Bucks and Berks Recruitment might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Bucks and Berks Recruitment!
✨Direct Apply to Bucks and Berks Recruitment
Let's not forget to apply directly through the Bucks and Berks Recruitment website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Technician - First Line Technical Support in Marlow
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Bucks and Berks Recruitment.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Bucks and Berks Recruitment. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Bucks and Berks Recruitment
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
