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- Tasks: Lead a team to keep our stunning hotel sparkling and welcoming for guests.
- Company: Join a prestigious country house hotel in the beautiful Cotswolds.
- Benefits: Competitive pay, service charge, discounts, free meals, and career development opportunities.
- Why this job: Make a real impact in a friendly environment while enjoying great perks.
- Qualifications: Experience in housekeeping or similar roles is essential.
- Other info: Flexible rotas, supportive culture, and opportunities for progression await you.
The predicted salary is between 24000 - 36000 £ per year.
Location: One of the most elegant country house hotels in the Cotswolds, Buckland Manor is set in ten acres of stunning grounds. With 4 AA red stars, 3 AA rosettes, and a member of Relais & Châteaux, Buckland Manor offers employees the opportunity to work within a traditional, yet friendly English country house hotel.
24 hours contracted. SERVICE CHARGE - We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel - every penny received is paid out to the team. Service charge can be in the region of £305 a month (around £3,600 per year) over and above base pay, for a full-time employee. The hotel may be able to offer on-site staff accommodation in order to help the newest members of the team settle into life at the hotel and local area, plus free parking is available on-site.
Come and join our team as a Housekeeping Supervisor and let your passion and personality shine. Our culture is important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests. As a Housekeeping Supervisor you will keep all front of house areas and guest bedrooms gleaming, ready to welcome our wonderful guests. Experience in a housekeeping role or similar is essential.
Check out some of the key points about the role:
- From cleaning rooms to cleaning the lounge, you’ll play a massive part in making our beautiful hotel look and feel welcoming.
- Checking all areas of the hotel, to ensure they are ready for our guests to arrive.
- Leading by example, and teaching the less experienced housekeeping staff to be as fabulous as you are.
- We want you to be safe; it’s important to keep up to date on all COSHH training.
- We are one team, so we will all muck in from time to time, helping each other across departments.
- Work/life balance is important to us all, so we will always try to be fair with our rotas. We just ask that you can be flexible with us, so we can be flexible with you in return.
To say thank you, we have many perks:
- Competitive pay – We are proud that everyone who joins our group gets a competitive rate of pay, irrespective of age, plus you get service charge and tips on top.
- Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
- Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
- We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require as part of our Employee Assistance Programme.
- We sustain you physically too; meals when you are on duty are free.
- To be the best version of yourself, we encourage our teams to be curious. Everyone can learn and develop - our development pathways are unique to us and are the best in the business.
- We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
- We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special.
- When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.
About our family of hotels: We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.
If you’re the type of person that likes to learn and share the wisdom, get in touch.
Housekeeping Supervisor in Broadway employer: Buckland Manor
Contact Detail:
Buckland Manor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor in Broadway
✨Tip Number 1
Get to know the hotel vibe! Before you apply, take a stroll through their website and social media. Understanding their culture will help you connect during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Don’t just send your CV and hope for the best! Reach out via WhatsApp with FAMILYFIRST. It’s a great way to make a personal connection and show your enthusiasm for the Housekeeping Supervisor role.
✨Tip Number 3
Prepare for the interview by thinking about how you can lead and inspire others. They want someone who can teach and motivate the team, so come armed with examples of how you've done this in the past.
✨Tip Number 4
Flexibility is key! Be ready to discuss your availability and how you can adapt to the hotel's needs. Showing that you’re willing to work together on rotas will go a long way in making a good impression.
We think you need these skills to ace Housekeeping Supervisor in Broadway
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for hospitality shine through! We want to see how excited you are about the role and what makes you a great fit for our team.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience in housekeeping or similar roles. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Yourself: We value personality just as much as experience. Don’t be afraid to let your unique character come through in your application. We’re all about creating a friendly and welcoming environment!
Apply Through Our Website: While you can reach out via WhatsApp, we encourage you to apply through our website for a smoother process. It’s the best way for us to get your application and start the conversation!
How to prepare for a job interview at Buckland Manor
✨Know the Hotel Inside Out
Before your interview, take some time to research Buckland Manor. Familiarise yourself with its history, values, and what makes it unique. This will not only show your genuine interest but also help you align your answers with the hotel's culture.
✨Showcase Your Leadership Skills
As a Housekeeping Supervisor, you'll be leading a team. Be prepared to discuss your previous experiences in leadership roles. Share specific examples of how you've motivated and trained staff, and how you handle challenges within a team setting.
✨Emphasise Attention to Detail
In housekeeping, attention to detail is crucial. During the interview, highlight your ability to maintain high standards in cleanliness and organisation. You could mention any relevant training or certifications, like COSHH, that demonstrate your commitment to safety and quality.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, such as dealing with a difficult guest or managing a busy shift. Practice your responses to these scenarios, focusing on your problem-solving skills and how you would ensure a positive experience for both guests and staff.
