PARTNERSHIPS ADMISSIONS OFFICER (MATERNITY COVER) in Sunderland

Location: High Wycombe

Contract Type: Fixed Term Contract (Maternity Cover)

Hours per week: 37

Salary Range: £29,588 - £33,002

Closing Date: 15 February 2026

Ref No: 1972

Buckinghamshire New University is an ambitious, modern university that values fresh ideas and aims to make a difference for students, staff and the local community. We are driven by DRIVE values: dynamic, responsible, inclusive, visionary and empowering.

To deliver a first-class admissions and recruitment service for the University’s applicants, providing official and professional advice, while continually improving service quality. You will be a subject matter expert in the course portfolio and qualifications acceptable for entrance and in assessment for professionally accredited courses.

Main Duties & Responsibilities

• Administer day-to-day running of the Partnership Admissions Service.
• Process student applications (UCAS Direct, Pre-Registration Nursing, Postgraduate, Apprentices and partner/TNE applications) across home, EU and international markets; provide clerical support as needed.
• Create and maintain applicant records in the University’s Student Record System, including offer information.
• Manage and maintain application routes for courses (UCAS and direct applications); process review and data transfer to the Student Record System.
• Carry out fees assessments to ensure correct fee categorisation.
• Develop understanding of UK and overseas qualifications and English language requirements; perform required checks for designated courses.
• Liaise with partner institutions and internal stakeholders to ensure best practice in line with University Admissions Policy and Procedure.
• Schedule and implement interviews and selection days as required; prepare documents and issue invites and correspondence.
• Handle enquiries via telephone, email, letters and walk-ins with detailed advice on procedures and entry requirements.
• Represent the Partnership Admissions Team at open days and events, providing information and support, and taking on team leader roles where needed.
• Contribute to admissions decisions for entry to undergraduate and postgraduate courses within set timescales.
• Guide applicants through the admissions process and discuss Admissions Policy and Procedure with stakeholders.
• Recommend updates to processes and procedures to the Collaborative Compliance Team when appropriate.
• Provide advice to colleagues on admissions processes and maintain a consistent, customer-focused service across the External Collaborations Directorate.
• Ensure compliance with Data Protection Act 2018, GDPR, Health and Safety, UKVI and Equality & Diversity in all practices.
• Other duties as required.

Person Specification

Essential Criteria

Education/Qualifications: Level 3 and related qualifications

Knowledge & Experience: Delivering excellent customer experience; experience in UK Higher Education; experience of developing systems or procedures; substantial administrative experience; ability to work independently and manage conflicting priorities.

Skills: Proficiency in Microsoft tools; excellent written and verbal communication; high attention to detail and confidentiality; ability to work in high-performance customer-focused teams; strong organisational and time-management skills.

Special Requirements: Able to work overtime (including weekends during peak periods); annual leave may need to be scheduled around busy periods; able to work across campuses (High Wycombe and Uxbridge); willingness to travel in the UK.

Behavioural Indicators

The BNU Behaviours Framework defines expected behaviours aligned with DRIVE values. Key indicators include Delivering excellent service, Working together, and Achieving results.