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- Tasks: Provide admin and financial support while ensuring excellent customer service.
- Company: Join Buckinghamshire New University, a modern institution committed to transformative education.
- Benefits: Enjoy 30 days holiday, hybrid working, training support, and gym discounts.
- Why this job: Be part of a dynamic community that values fresh ideas and inclusivity.
- Qualifications: Level 2 Maths/English and experience in customer service and administration required.
- Other info: Diversity and inclusion are key; we welcome applications from all backgrounds.
The predicted salary is between 22000 - 25000 £ per year.
Full Time (37 hrs per week) – Permanent
Location: High Wycombe
Salary: £26,093 – £28,778 per annum
Buckinghamshire New University is an ambitious, modern university that values fresh ideas and thinking. We believe in the transformative power of education and are committed to doing the right thing for our students, staff, and community. Our community is a special place to work and study, where those who want to make a difference can contribute and succeed.
Our DRIVE values—Dynamic, Responsible, Inclusive, Visionary, and Empowering—are central to our mission and guide all our actions. We are dedicated to providing an excellent experience for our learners and outstanding service to our partners and colleagues.
We are seeking a College Business Administrator for each of our Colleges: College of Health & Society, College of Creative Arts, Technology and Engineering, and College of Leadership and Innovation. The ideal candidate will have proven experience in delivering excellent customer service, general and finance administration, and possess excellent communication and interpersonal skills.
If you have a preference for a particular College, please specify this in your application.
What We Offer
- A generous holiday entitlement (30 days per annum, plus bank holidays & closure days)
- Hybrid working (dependent on business needs)
- Training & development support opportunities
- Contributory pension scheme
- Discounted gym membership for our on-site gym
- A range of staff discounts with major retailers
For more information, please see our employee benefits, behavioural interview questions, and employee handbook via the provided links.
If you embody the University’s values and ambitions, we would love to hear from you.
For further details about this role, contact Cristina Serrano at Cristina.serrano@bnu.ac.uk.
All applications must be completed online. We are committed to diversity, equity, and inclusion and encourage applications from underrepresented groups, including those from global majority backgrounds, people with disabilities, and LGBTQI+ individuals, especially in senior roles.
Please inform us if you require adjustments or support during the recruitment process. We are happy to discuss any reasonable accommodations to help you perform your best. Contact Cristina Serrano for assistance.
Our interview panels complete inclusive recruitment training to ensure fair hiring practices.
Closing Date: 10th August 2025
Interview Date: TBC
Successful candidates will need to provide proof of eligibility to work in the UK. BNU is a Disability Confident employer and supports the Race Equality Charter.
Job Description
Job Title: College Business Administrator
College/Directorate: Academic Registry
Grade: D
Location: High Wycombe
Hours: Full Time
Responsible to: College Business Manager
Job Purpose: To provide comprehensive administrative and financial support to the College, fostering an inclusive university community where everyone can be themselves.
Main Duties & Responsibilities
- Act as the first point of contact for operational information, demonstrating high standards of customer service.
- Support line managers with onboarding new staff and processing leavers.
- Assist the College Business Manager with communications, timetabling, and admissions.
- Process staff travel applications, ensuring value for money.
- Prepare and generate invoices, complying with financial regulations.
- Administer payments for Guest Lecturers and Experts by Experience.
- Maintain accurate financial reports for budgeting and decision-making.
- Support Deans with calendar management, meetings, and travel arrangements.
- Assist in planning and delivering College events and meetings.
- Prepare purchase requisitions for goods and services.
- Ensure compliance with relevant legislation, including GDPR, Health and Safety, UKVI, and Equality & Diversity.
- Perform other duties as required.
Person Specification – Essential Criteria
Education & Qualifications: Level 2 Maths/English
Knowledge & Experience: Customer service, administration, finance administration, handling conflicting priorities
Skills: Proficiency in Microsoft tools, excellent communication, attention to detail, ability to work under pressure, independently, and prioritize workload
Behavioral Indicators: Delivering excellent service, working collaboratively, achieving results in line with the BNU Behaviours Framework
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College Business Administrator employer: Buckinghamshire New University
Contact Detail:
Buckinghamshire New University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land College Business Administrator
✨Tip Number 1
Familiarise yourself with Buckinghamshire New University's DRIVE values—Dynamic, Responsible, Inclusive, Visionary, and Empowering. During your interactions, whether in networking or interviews, demonstrate how your personal values align with theirs to show you're a great cultural fit.
✨Tip Number 2
Research the specific College you’re interested in, whether it’s Health & Society, Creative Arts, Technology and Engineering, or Leadership and Innovation. Tailor your conversations and any informal meetings to reflect your understanding of their unique challenges and contributions.
✨Tip Number 3
Network with current or former employees of Buckinghamshire New University on platforms like LinkedIn. Ask them about their experiences and any tips they might have for standing out as a candidate for the College Business Administrator role.
✨Tip Number 4
Prepare for potential behavioural interview questions by reflecting on your past experiences in customer service and administration. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your skills and how they relate to the job requirements.
We think you need these skills to ace College Business Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the College Business Administrator position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in customer service and administration. Provide specific examples of how you've successfully managed conflicting priorities and delivered excellent service in previous roles.
Showcase Your Skills: Make sure to mention your proficiency in Microsoft tools and any other relevant software. Highlight your communication skills and attention to detail, as these are crucial for the role.
Express Your Values: Demonstrate how you embody the DRIVE values of Buckinghamshire New University in your application. Share examples of how you have acted in a dynamic, responsible, inclusive, visionary, and empowering manner in your past experiences.
How to prepare for a job interview at Buckinghamshire New University
✨Understand the DRIVE Values
Familiarise yourself with Buckinghamshire New University's DRIVE values—Dynamic, Responsible, Inclusive, Visionary, and Empowering. Be prepared to discuss how your experiences align with these values and how you can contribute to fostering an inclusive community.
✨Showcase Your Customer Service Skills
As a College Business Administrator, excellent customer service is key. Prepare examples from your past roles where you successfully handled customer inquiries or resolved issues, demonstrating your ability to maintain high standards of service.
✨Highlight Your Administrative Experience
Be ready to discuss your experience in administration and finance. Provide specific examples of tasks you've managed, such as processing invoices or maintaining financial reports, to showcase your attention to detail and organisational skills.
✨Prepare for Behavioural Questions
Expect behavioural interview questions that assess your problem-solving abilities and teamwork. Use the STAR method (Situation, Task, Action, Result) to structure your responses, ensuring you convey how you achieved results in previous roles.