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- Tasks: Manage international admissions and provide expert advice to applicants.
- Company: Join Buckinghamshire New University, a modern institution committed to transformative education.
- Benefits: Enjoy 30 days holiday, hybrid working, training support, and discounts at major retailers.
- Why this job: Be part of a dynamic team that values inclusivity and empowers students to succeed.
- Qualifications: Good general education and experience in customer service or higher education administration required.
- Other info: Opportunity for overtime during peak periods and cross-campus collaboration.
The predicted salary is between 28879 - 32296 £ per year.
Location: High Wycombe
Contract Type: Permanent
Salary Range: £28,879 - £32,296
Hours per week: 35
Closing Date: 05/01/2025
Ref No: 1668
Buckinghamshire New University is an ambitious, modern university that is always open to fresh ideas and thinking. We believe in the transformative power of education, and in doing the right thing by our students, people and local community. That’s why our BNU community is a special place to work and study, and where people who want to make a difference can contribute and succeed.
Our University’s DRIVE values are at the heart of all that we do. We are united in being dynamic, responsible, inclusive, visionary and empowering to ensure that we provide the best experience to our learners and offer excellent service to our partners and to each other as colleagues. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments that you require.
Reporting to the International Admissions Manager, this role will deliver the University’s international applicant service. You will offer official and professional advice directly to applicants and their agents whilst ensuring quality and standards are maintained.
The core of the role involves making decisions on both undergraduate and postgraduate applications against set entry criteria, and for building/maintaining excellent working relationships with colleagues in academic areas. The role holder will need to develop a detailed understanding of both international and UK qualifications and of UKVI and UCAS practice and regulation.
What we offer:
- a generous holiday entitlement (30 days per annum, plus bank holidays & closure days)
- Hybrid working (dependant on business needs)
- training & development support opportunities
- contributory pension scheme
- discounted gym membership for our on-site gym
- a range of staff discounts with major retailers.
If you have the qualities and attributes representative of the University’s values and ambition, we would be delighted to hear from you.
Job Purpose: To deliver a first-class admissions service for the University’s applicants, offering official and professional advice directly to applicants, whilst ensuring quality and standards are maintained. The core of the role involves dealing with a wide range of applications to the University making decisions on both undergraduate and postgraduate applications against set entry criteria, and for building/maintaining excellent working relationships with colleagues in academic areas.
Main Duties & Responsibilities:
- To take responsibility for all aspects of the admissions process for the University’s international applicants.
- To action all types of student applications, providing clerical support as needed.
- To be responsible for the creation and accuracy of applicant and application records on the University’s Student Record System.
- To manage and maintain application routes for a portfolio of courses.
- To carry out fees assessments to ensure applicants are classified in the correct fee category.
- To develop a thorough understanding of UK and overseas qualifications.
- To be responsible for scheduling and implementing interviews and selection days.
- To prepare documents required for interviews and issue necessary correspondence.
- To deal with enquiries from prospective applicants.
- To represent the Admissions Team at open days and other events.
- To liaise with all other faculties and departments.
- To perform any other duties as deemed necessary by the Head of Admissions.
Person Specification:
Education, Qualifications & Training: Good general education
Knowledge & Experience: Delivering an excellent customer experience; experience of working in a UK Higher Education establishment; substantial administrative experience; understanding of entry criteria and UK qualifications.
Skills: Digitally able and proficient in Microsoft tools; excellent communication skills; high level of attention to detail; strong problem-solving skills.
Special Requirements: Must be able to work overtime during key periods; must be able to work cross campus.
Closing Date: 5 January 2024
Interview Date: W/C 13 January 2024
ADMISSIONS OFFICER - INTERNATIONAL employer: Buckinghamshire New University
Contact Detail:
Buckinghamshire New University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ADMISSIONS OFFICER - INTERNATIONAL
✨Tip Number 1
Familiarise yourself with the UK higher education system and the specific entry criteria for both undergraduate and postgraduate courses. This knowledge will help you engage confidently with applicants and demonstrate your expertise during interviews.
✨Tip Number 2
Network with current admissions officers or professionals in the field. Attend relevant events or webinars to gain insights into the role and build connections that could be beneficial when applying.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've successfully handled inquiries or resolved issues in previous roles. This will highlight your ability to provide excellent support to international applicants.
✨Tip Number 4
Research Buckinghamshire New University’s values and mission. Be ready to discuss how your personal values align with theirs, as cultural fit is often a key consideration in the hiring process.
We think you need these skills to ace ADMISSIONS OFFICER - INTERNATIONAL
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Admissions Officer position. Tailor your application to highlight how your skills and experiences align with the role.
Highlight Relevant Experience: Emphasise any previous experience in admissions, customer service, or higher education. Use specific examples to demonstrate your understanding of UK and international qualifications, as well as your ability to manage applications effectively.
Showcase Your Skills: Make sure to showcase your digital proficiency, communication skills, and attention to detail in your CV and cover letter. Provide examples of how you've used these skills in past roles to enhance the applicant experience.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your passion for education and your alignment with the university's DRIVE values. Be sure to explain why you want to work at Buckinghamshire New University and how you can contribute to their mission.
How to prepare for a job interview at Buckinghamshire New University
✨Understand the University’s Values
Familiarise yourself with Buckinghamshire New University's DRIVE values: dynamic, responsible, inclusive, visionary, and empowering. Be prepared to discuss how your personal values align with these and provide examples of how you've demonstrated them in previous roles.
✨Know the Admissions Process
Research the admissions process for international applicants thoroughly. Understand the criteria for undergraduate and postgraduate applications, as well as UKVI and UCAS regulations. This knowledge will help you answer questions confidently and show your commitment to the role.
✨Highlight Your Customer Service Skills
Since the role involves delivering a first-class admissions service, be ready to share specific examples of how you've provided excellent customer service in past positions. Emphasise your ability to handle enquiries and maintain professionalism under pressure.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and attention to detail. Think of situations where you had to make decisions based on set criteria or manage multiple tasks simultaneously, and be ready to discuss your thought process and outcomes.
