At a Glance
- Tasks: Support individuals in mental health crises with empathy and care.
- Company: Join Buckinghamshire Mind, a trusted charity dedicated to mental health support.
- Benefits: Competitive salary, flexible hours, and comprehensive training opportunities.
- Other info: Inclusive employer welcoming diverse applicants, including those with lived experience.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in mental health support and strong communication skills.
The predicted salary is between 17197 - 17197 £ per year.
Join Our Mission at Buckinghamshire Mind! Are you an organised and personable individual with a passion for supporting a meaningful cause? Buckinghamshire Mind is looking for a Safe Haven Crisis Support Worker to join the team at Safe Haven: our out-of-hours support service for those experiencing a mental health crisis.
The Safe Haven Crisis Support Worker is responsible for supporting individuals experiencing an emotional or mental health crisis, offering support in a calm, safe and empathic environment.
Contract Type: Permanent role
Location: High Wycombe with flexibility to travel to Aylesbury as needed.
Salary: £25,250.00 FTE plus enhanced hours payment of 30% on top of normal hourly rate for hours worked between 11pm-12am. This calculates as an actual payment of £17,197.32 including the enhanced hours based on the hours below.
Hours: 24 hours – Thursday, Friday, Saturday and Sunday and 2 hours of flexi/administration time preferably on a Tuesday Morning.
About Us: Buckinghamshire Mind is an independent charity providing trusted mental health services to our communities. We are affiliated with national Mind and are part of a network of over 100 Local Minds. We promote wellbeing and recovery; we prevent mental ill health; we offer talking therapies and we provide support in times of crisis.
Key Responsibilities:
- To provide emotional support to individuals referred to the Safe Haven.
- Welcome new referrals to Safe Haven; carry out initial assessments and maintain accurate case records within the required data collection and reporting system.
- To work collaboratively with statutory mental health services - including out of hours crisis teams, to provide support and interventions to the individual where this becomes appropriate.
- To provide individual based advice, guidance and emotional support to provide onward links. These include referrals within our Safe Haven+ service which supports housing needs, including those at who are or at risk of homelessness, benefits support, and substance misuse.
- Ensure the wellbeing and safety of service users, reporting any concerns to your line manager.
The ideal candidate will have:
- Experience of providing a support service to adults with mental health difficulties/in emotional distress and maintaining appropriate boundaries.
- A positive attitude towards people with mental health problems, in particular people’s ability to develop and change.
- Experience and/or training in how to deescalate challenging behaviour.
- Excellent communication and relationship-building skills.
- Effective team worker with ability to take initiative and work on an individual basis.
Why Join Us?
- Inclusive Employer: We are an Equal Opportunities employer, welcoming applicants from all sections of the community, including those with lived experience of mental health challenges.
- Training and Development: We offer full training and development opportunities to help you grow in your role and further develop your skills.
- Supportive Environment: You’ll be part of a dedicated team, with the opportunity to make a tangible difference in your community.
If you are interested in the role please send your CV and complete the mandatory questionnaire in our application page. If you need to apply in a different format or need assistance to apply, please contact us at recruitment@bucksmind.org.uk
Closing date for applications – Sunday 16th August 2026. We reserve the right to close applications early due to high volumes; therefore we advise to apply as soon as possible.
Interviewing process: Interviews will be conducted on a rolling basis. Buckinghamshire Mind is an Equal Opportunities and inclusive employer. We welcome applications from all sections of the community including those with lived-experience of poor mental health. If you meet all the essential criteria we welcome your application as training and development can be provided to give you further skills. Any offer made relating to this post will be subject to satisfactory references and a satisfactory Enhanced DBS check depending on the role.
*Please note we do not provide VISA sponsorship and unfortunately we cannot employ you if you do not have the right to work in the UK. Travel expenses will only be paid for journeys that fall outside of the regular commute to and from the work location(s). If the role is home-based, all travel will be paid for on expenses.
Safe Haven Crisis Support Worker - 24 hrs per week (Thurs - Sun) in High Wycombe employer: Buckinghamshire Mind
Buckinghamshire Mind is an exceptional employer, offering a supportive work culture that prioritises mental health and well-being. Employees benefit from competitive salaries, flexible working hours, and opportunities for professional development within a dedicated team focused on making a meaningful impact in the community. Located in Aylesbury, this role not only provides a chance to lead and inspire but also to contribute to a vital service that supports individuals during their most challenging times.
StudySmarter Expert Advice🤫
We think this is how you could land Safe Haven Crisis Support Worker - 24 hrs per week (Thurs - Sun) in High Wycombe
✨Get Involved in Local Mental Health Initiatives
Join local mental health organisations and initiatives to immerse yourself in the community. Volunteering at workshops or support groups can not only boost your experience but also help you make valuable connections that might lead to part-time roles. It’s all about getting your name out there!
✨Attend Networking Events and Workshops
Keep an eye on workshops and networking events specifically for therapy and counselling professionals. These gatherings are prime opportunities to meet potential employers, hear about job openings, and engage in meaningful conversations with industry peers. Who knows who you might bump into!
✨Showcase Your Skills Online
Create a professional online presence highlighting your counselling approach and experiences. Consider starting a blog or sharing insights on social media about therapy methods. This can attract attention from local companies like Buckinghamshire Mind who are looking for someone like you for their part-time needs.
✨Directly Approach Local Clinics
Don't be shy about reaching out directly to clinics or counselling practices in your area. Many part-time roles are filled without ever being advertised. A friendly email introducing yourself and expressing interest in potential opportunities at Buckinghamshire Mind can sometimes lead to the job you’ve been dreaming of!
We think you need these skills to ace Safe Haven Crisis Support Worker - 24 hrs per week (Thurs - Sun) in High Wycombe
Some tips for your application 🫡
Show Your Compassionate Side:In the therapy and counselling professions, it's crucial to convey your empathy and understanding in your application. Your CV should highlight any relevant volunteer work or experience in helping roles. Let’s face it, potential employers want to see that you can connect with clients, so showcase those soft skills front and centre!
Include Your Credentials:For a part-time role in therapy or counselling, it’s essential to demonstrate your qualifications. Make sure to include any degrees, certifications, or workshops that are relevant to the position. If you’ve completed specific training in mental health or counselling techniques, don’t skip those; they can set you apart from others.
Craft a Genuine Cover Letter:Your cover letter is the perfect place to express your interest in working part-time and highlight your passion for helping others. Talk about why you’re drawn to Buckinghamshire Mind and how the part-time role fits into your career path. We're looking for a genuine connection, so let your personality shine through!
Availability Matters:Since this is a part-time role, clearly outline your availability in your application. Be honest about the hours you can commit, and consider mentioning if you have any flexibility. This helps Buckinghamshire Mind see how you can fit into their schedule and be a valuable addition to the team!
How to prepare for a job interview at Buckinghamshire Mind
✨Know Your Theoretical Frameworks
It's crucial for us to brush up on the therapy techniques and theoretical frameworks relevant to this field. Be prepared to discuss how you apply them in practice—think about specific case studies from your training that highlight your approach. This not only shows your understanding but also helps you connect with your potential clients at Buckinghamshire Mind.
✨Practice Your Active Listening Skills
Since we're diving into therapy and counselling, active listening is our bread and butter. You might face role-play scenarios during the interview, so make sure to showcase your ability to listen and respond empathetically. Demonstrating this skill can make all the difference in how we're perceived as future therapists.
✨Highlight Your Flexibility With Clients
In a part-time role, we often deal with a diverse client base, so it’s important to showcase our adaptability. Be ready to discuss how you can tailor your therapeutic approach to fit different client needs. Sharing any past experiences—whether from internships or coursework—will provide great insights to Buckinghamshire Mind about your versatility.
✨Prepare Your Questions on Working with Diverse Populations
Part-time roles can sometimes mean working with a variety of clients from different backgrounds. Think of specific questions to ask about how Buckinghamshire Mind supports inclusivity and handles diverse cases. This not only highlights your interest but also shows that you’ve thought ahead about client dynamics and your role within them.
