At a Glance
- Tasks: Support individuals in their recovery journey and connect them to community services.
- Company: Join Buckinghamshire Mind, a leading charity focused on mental health and wellbeing.
- Benefits: Permanent role with competitive salary, training opportunities, and a supportive team environment.
- Other info: Hybrid working with travel across North Bucks; inclusive employer welcoming diverse applicants.
- Why this job: Make a real difference in people's lives while promoting mental health and wellbeing.
- Qualifications: Experience with at-risk adults and a positive attitude towards mental health challenges.
The predicted salary is between 25250 - 25250 £ per year.
Join Our Mission at Buckinghamshire Mind! Are you passionate about recovery and wellbeing? Buckinghamshire Mind is looking for an Information and Options Worker for North Bucks. The Information and Options worker (IOW) is responsible for raising patient awareness of services and activities in the community and encourage and support patients to use these services to improve longer term mental health and well-being.
The Information and Options worker plays a key role in the Community Mental Health Team (CMHT) by working with patients to understand their longer-term recovery goals and connect them to services and activities in the community based on the individual’s identified needs and interests. The purpose of this role is to empower patients to engage with organisations and activities that aid their longer-term wellbeing and independence following discharge from CMHT.
Contract Type: Permanent
Hours: 37 hours per week (Monday – Friday)
Location: hybrid working, with a minimum of three days at the Whiteleaf Centre, Aylesbury, with frequent travel across North Bucks.
Salary: £25,250 per annum
About Us: Buckinghamshire Mind is an independent charity providing trusted mental health services to our communities. We are affiliated with national Mind and are part of a network of over 100 Local Minds. We promote wellbeing and recovery; we prevent mental ill health; we offer talking therapies and we provide support in times of crisis.
Key Responsibilities:
- Working closely with the Aylesbury CMHT the postholder will take referrals from patients across Oxford Health teams aged 18-65 for short term support and/or signpost to appropriate community support services – both within Bucks Mind and with other service providers.
- To work closely with patients to understand their recovery goals and provide ‘handholding’ support enabling individuals to attend the groups/activities in the community.
- Take referrals and support a caseload of patients through 1:1 support at the Whiteleaf Centre, seeing patients either in their own homes or in community locations, and to provide details of the range of (support) options available in the community, signposting, referring or supporting as required.
The ideal candidate will have:
- Experience working with at risk adults with mental health needs and be able to support individuals to achieve their goals in a person-centred way.
- A positive attitude towards people with mental health challenges, in-particular people’s ability to develop and change.
- Ability to respond appropriately to people in distress, maintain appropriate professional boundaries and build positive rapport.
- Ability to prioritise work appropriately, meet deadlines, keep timely appointments and manage a varied diary.
- Ability to travel around the area with access to a vehicle for use during working hours and with appropriate travel insurance (work related mileage will be paid).
Why Join Us?
- Inclusive Employer: We are an Equal Opportunities employer, welcoming applicants from all sections of the community, including those with lived experience of mental health challenges.
- Training and Development: We offer full training and development opportunities to help you grow in your role and further develop your skills.
- Supportive Environment: You’ll be part of a dedicated team, with the opportunity to make a tangible difference in your community.
If you are interested in the role please send your CV and complete the mandatory questionnaire in our application page. If you need to apply in a different format or need assistance to apply, please contact us at recruitment@bucksmind.org.uk
Closing date for applications – 2nd June 2026
Buckinghamshire Mind is an Equal Opportunities and inclusive employer. We welcome applications from all sections of the community including those with lived-experience of poor mental health. If you meet all the essential criteria we welcome your application as training and development can be provided to give you further skills. Any offer made relating to this post will be subject to satisfactory references and a satisfactory Enhanced DBS check depending on the role.
*Please note we do not provide VISA sponsorship and unfortunately we cannot employ you if you do not have the right to work in the UK. Travel expenses will only be paid for journeys that fall outside of the regular commute to and from the work location(s). If the role is home-based, all travel will be paid for on expenses.
Information and Options Worker - North Bucks in Aylesbury employer: Buckinghamshire Mind
At Buckinghamshire Mind, we are dedicated to fostering a supportive and inclusive work environment where employees can thrive while making a meaningful impact on mental health in the community. Our commitment to professional development ensures that as an Information and Options Worker, you will receive comprehensive training and growth opportunities, all while working in a hybrid model that promotes work-life balance. Join us at our Whiteleaf Centre in Aylesbury, where your passion for recovery and wellbeing will be valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Information and Options Worker - North Bucks in Aylesbury
✨Tip Number 1
Network like a pro! Reach out to people in the mental health sector, especially those connected to Buckinghamshire Mind. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for your interview by understanding the community services available in North Bucks. Show us that you know how to connect patients with the right resources – it’ll make you stand out as a candidate who’s genuinely passionate about recovery and wellbeing.
✨Tip Number 3
Practice your 'handholding' support approach! Role-play scenarios where you guide someone through their recovery journey. This will help you articulate your skills during interviews and demonstrate your person-centred approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Information and Options Worker - North Bucks in Aylesbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Information and Options Worker role. Highlight any relevant experience with mental health support and community services to show us you’re the right fit!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about recovery and wellbeing. Share personal stories or experiences that connect you to our mission at Buckinghamshire Mind, and let your enthusiasm shine through!
Follow the Application Instructions:Don’t forget to complete the mandatory questionnaire on our application page! It’s super important for us to get a full picture of your background and motivations, so make sure you give it your best shot.
Check Your Details:Before hitting send, double-check all your details. Make sure your contact information is correct and that your CV and cover letter are free from typos. We want to see your professionalism right from the start!
How to prepare for a job interview at Buckinghamshire Mind
✨Know Your Stuff
Before the interview, make sure you understand Buckinghamshire Mind's mission and values. Familiarise yourself with their services and how they support mental health in the community. This will show your genuine interest and help you connect your experience to their goals.
✨Show Empathy and Understanding
As an Information and Options Worker, you'll be working closely with individuals facing mental health challenges. Prepare examples from your past experiences where you've demonstrated empathy, built rapport, and supported someone through a tough time. This will highlight your suitability for the role.
✨Be Ready to Discuss Recovery Goals
Think about how you would approach understanding a patient's recovery goals. Be prepared to discuss strategies for empowering individuals to engage with community services. This shows that you can think critically about the role and are ready to take on the responsibilities.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the organisation. You might ask about the training opportunities available or how the team collaborates to support patients. This demonstrates your enthusiasm and commitment to the position.
