At a Glance
- Tasks: Support the Resource Management Team in operational resourcing and data management.
- Company: Join Buckinghamshire Fire & Rescue Service, a diverse and supportive community.
- Benefits: Competitive salary, local government pension, annual leave, and onsite gym facilities.
- Other info: Flexible working options available with excellent career growth opportunities.
- Why this job: Make a real difference in a dynamic environment while developing your skills.
- Qualifications: GCSEs in Maths and English, strong communication, and organisational skills.
The predicted salary is between 36588 - 37412 € per year.
Do you thrive under pressure? Consider yourself a problem solver? Then we have the job for you!
Location: Brigade Headquarters, Stocklake, Aylesbury, Bucks, HP20 1BD
Salary: £36,588.58 (development rate of pay, including the 7.5% out of hours retainer and 5 hours contracted overtime) a year, increasing to £37,412.27 (competent rate of pay, including the 7.5% out of hours retainer and 5 hours contracted overtime)
Contract: Permanent
Hours: Full Time 42 hours per week average. Part-time 21 hours per week average job share applications considered.
Work Pattern(s): Variable 12-hour shifts from 07:00 - 19:00.
Benefits: Local Government Pension Scheme | Good annual leave entitlement | Employee benefits | Employee Assistance Programme | Occupational Health | Onsite gym facilities.
About Us: Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 firefighters operate from 19 fire stations from the outskirts of London to the South Midlands. We employ around 100 specialist support staff, from ICT to fire prevention. We are a diverse, welcoming community. Our Service is only as good as its people. When our employees are engaged and supported, our Service thrives. This is why we support flexible and hybrid working.
About the Role: You will support the Resource Management Team (RMT) Team Leaders by assisting in the management of operational resourcing and provide a link between operational stations, Thames Valley Fire Control Service (TVFCS) and our Duty Officers. The role includes:
- Managing the day-to-day resourcing of the Service.
- Managing data on staff and fleet availability and sharing with internal departments.
- Supporting the Operational Support Room being established.
This is a team brought together to support the Service for events such as significant protracted incidents or spate conditions, managing business continuity arrangements for major events or instances where the resilience of the Service may be affected.
About You: We are looking for someone with:
- Excellent attention to detail with a positive approach to problem solving.
- Excellent verbal and written communication skills.
- Great interpersonal skills.
- Multi-tasking and organisational skills.
- The ability to work on your own and as part of a team in a bustling office.
Experience and Qualifications Required:
- Level 2 Functional Skills or GCSEs in Maths and English Language A*C (94).
- Good knowledge of Microsoft applications such as Excel and Outlook.
- A-Levels (or equivalent qualifications) desirable but not essential.
Additional Information: Full Time roles are on a rolling 2-week shift pattern and Part Time job share roles are on a rolling 4-week shift pattern (more information available at the next step). Successful applicants must be prepared to work flexibly, providing availability out of hours on a retaining system. The option of hybrid and flexible working is available for weekend shifts. This is on a rotating shift pattern which will include every other weekend (fulltime), and the successful applicant will be expected to work an average of 42 hours a week (fulltime).
Application closing date: Tuesday 2nd June 2026
Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We are an equal opportunity employer. Applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status or disability are welcome. If there are any adaptions or adjustments, we can make to help you in your application, or with our recruitment process, please contact us via e-mail or telephone. Everyone who works with us is required to have a DBS check.
Abatement and Protected Pension: If you are in receipt of a Firefighters pension, before taking up employment with Buckinghamshire & Milton Keynes Fire Authority you are required to notify Human Resources as Abatement Rules may apply. No agencies please.
Resource Support Officer employer: Buckinghamshire Fire & Rescue
Buckinghamshire Fire & Rescue Service is an exceptional employer, offering a supportive and inclusive work environment where employees are valued and encouraged to thrive. With competitive salaries, a robust local government pension scheme, and excellent benefits including onsite gym facilities and an Employee Assistance Programme, we prioritise the well-being and professional growth of our staff. Join us in Aylesbury, where you can make a meaningful impact while enjoying flexible working arrangements and being part of a diverse community dedicated to serving over 800,000 residents.
Contact Detail:
Buckinghamshire Fire & Rescue Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Resource Support Officer
✨Tip Number 1
Get to know the company! Research Buckinghamshire Fire & Rescue Service and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info about the role and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for the pressure! Since the role involves problem-solving under stress, practice answering situational questions. Think of examples from your past where you successfully managed challenges, as this will demonstrate your capability to thrive in a bustling environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our diverse and welcoming community. Don’t forget to highlight your attention to detail and communication skills in your application!
We think you need these skills to ace Resource Support Officer
Some tips for your application 🫡
Show Your Problem-Solving Skills:In your application, make sure to highlight any experiences where you've tackled challenges head-on. We love a good problem solver, so share specific examples that showcase your ability to think on your feet!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate well-structured responses that get straight to the point, so make every word count!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your responses to the Resource Support Officer role. Mention how your skills align with our needs, especially in managing operational resourcing and communication.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Buckinghamshire Fire & Rescue
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Resource Support Officer role. Familiarise yourself with the responsibilities, especially around operational resourcing and data management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Problem-Solving Skills
Since this role requires excellent problem-solving abilities, prepare examples from your past experiences where you've successfully tackled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your thought process.
✨Demonstrate Teamwork and Communication
As a Resource Support Officer, you'll need to work closely with various teams. Be ready to discuss how you've effectively communicated and collaborated with others in previous roles. Highlight any experience you have in a bustling office environment to show you can thrive under pressure.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges the Resource Management Team faces, or how success is measured in this role. This not only shows your interest but also helps you determine if the job is the right fit for you.
