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- Tasks: Provide essential admin support and be the first point of contact for public safety queries.
- Company: Join Buckinghamshire Fire & Rescue Service, serving over 800,000 people in a diverse community.
- Benefits: Enjoy a competitive salary, local government pension, good annual leave, and onsite gym facilities.
- Why this job: Make a real difference in public safety while developing your skills in a supportive environment.
- Qualifications: Experience in admin roles, strong communication skills, and IT literacy are essential.
- Other info: Flexible working options and excellent career growth opportunities await you.
The predicted salary is between 27499 - 27955 £ per year.
Are you organised, great at multi-tasking, and a people person? Then join our Public Safety Administration Team!
Location: Stocklake, Aylesbury, Bucks, HP20
Salary: £27,499 - £27,955 per annum
Hours: Full-Time, 37 hours per week
Contract: Permanent
Package: Local Government Pension Scheme | Good Annual Leave Entitlement | Employee Benefits | Employee Assistance Programme | Occupational Health | Onsite Gym Facilities
About Us:
Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 firefighters operate from 19 fire stations from the outskirts of London to the South Midlands. We employ around 100 specialist support staff, from ICT to fire prevention. We are a diverse, welcoming community will you join us? Our Service is only as good as its people. When our employees are engaged and supported, our Service thrives. This why we support flexible and hybrid working.
About the Role:
The role of our Administrators is varied and the heart of the organisation. The team provides crucial administrative support to our Prevention and Protection teams, as well as being the first point of contact with members of the public and our partner organisations.
The role will include:
- Managing incoming Fire Safety queries and Home Fire Safety Visit referrals
- Stock control - i.e. ordering and collating stock for fire stations and community safety teams
- Generating reports from the PRMS system and updating stakeholders when required
- General administrative tasks, many of which will be email or telephone based. (The team handles approximately 800 calls per month.)
About You:
We are looking for someone who is:
- Motivated and focused
- A great communicator with a professional telephone manner
- Highly personable and a team player
- A problem solver who actively looks for ways to make processes better
- Well organised and can prioritise tasks
- Has a keen eye for detail and is able to accurately process large volumes of data
Experience and Qualifications Required:
- Experience of working in an administrative role, ideally in the public sector
- IT literate, and is competent using Microsoft packages
- A sound general level of educational achievement
Anything Else you Need to Know:
Team members will routinely process sensitive or distressing information and must be able to manage this with professionalism, discretion and emotional resilience.
Closing date: Monday 6th April 2026
Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are an equal opportunity employer. Applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status or disability are welcome. If there are any adaptions or adjustments, we can make to help you in your application, or with our recruitment process, please contact us via e-mail or telephone.
Everyone who works with us is required to have a DBS check.
Abatement and Protected Pension: If are in receipt of a Firefighters pension, before taking up employment with Buckinghamshire & Milton Keynes Fire Authority you are required to notify Human Resources as Abatement Rules may apply.
No agencies please.
Public Safety Administrator employer: Buckinghamshire Fire & Rescue
Contact Detail:
Buckinghamshire Fire & Rescue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Safety Administrator
✨Tip Number 1
Get to know the company! Research Buckinghamshire Fire & Rescue Service and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to public safety. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions by role-playing with a friend or in front of a mirror. Focus on showcasing your organisational skills and ability to handle multiple tasks, as these are key for the Public Safety Administrator role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds.
We think you need these skills to ace Public Safety Administrator
Some tips for your application 🫡
Show Your Organisational Skills: Make sure to highlight your organisational skills in your application. We want to see how you manage multiple tasks and keep everything running smoothly, so share examples of how you've done this in previous roles.
Be Personable: Since you'll be the first point of contact for the public, it's crucial to showcase your communication skills. Use a friendly tone in your application and give us a glimpse of your professional telephone manner.
Detail is Key: We love a keen eye for detail! When filling out your application, double-check for any errors and ensure that all information is accurate. This will show us that you can handle large volumes of data with precision.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy to navigate, so you can focus on making your application shine.
How to prepare for a job interview at Buckinghamshire Fire & Rescue
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Public Safety Administrator. Familiarise yourself with the key tasks mentioned in the job description, like managing Fire Safety queries and generating reports. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your People Skills
As a Public Safety Administrator, you'll be the first point of contact for the public and partner organisations. Practice your communication skills and prepare examples of how you've effectively interacted with people in previous roles. A friendly, professional telephone manner is essential, so be ready to showcase that!
✨Demonstrate Your Organisational Skills
Since the role involves multi-tasking and prioritising tasks, think of specific instances where you've successfully managed multiple responsibilities. Bring up examples that highlight your ability to stay organised and handle large volumes of data accurately. This will show that you're well-suited for the fast-paced environment.
✨Prepare for Sensitive Topics
Given that team members may process sensitive or distressing information, it's important to convey your emotional resilience. Be prepared to discuss how you've handled challenging situations in the past while maintaining professionalism and discretion. This will reassure the interviewers that you can manage the emotional aspects of the role.