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- Tasks: Provide essential admin support and be the first point of contact for public safety queries.
- Company: Join Buckinghamshire Fire & Rescue Service, a diverse and supportive community.
- Benefits: Enjoy a competitive salary, local government pension, and onsite gym facilities.
- Why this job: Make a real difference in public safety while developing your skills in a dynamic environment.
- Qualifications: Experience in admin roles, strong communication skills, and IT literacy required.
- Other info: Flexible working options and excellent career growth opportunities await you.
The predicted salary is between 22799 - 23373 £ per year.
Are you organised, great at multi-tasking, and a people person? Then join our Public Safety Administration Team!
Location: Brigade Headquarters, Stocklake, Aylesbury, Bucks, HP20 1BD
Salary: £27,499 - £27,955 per annum
Hours: Full time, 37-hour week
Contract: Permanent
Package: Local Government Pension Scheme | Good annual leave entitlement | Employee benefits | Employee Assistance Programme | Occupational Health | Onsite gym facilities
About Us: Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 firefighters operate from 19 fire stations from the outskirts of London to the South Midlands. We employ around 100 specialist support staff, from ICT to fire prevention. We are a diverse, welcoming community. Will you join us?
Our Service is only as good as its people. When our employees are engaged and supported, our Service thrives. This is why we support flexible and hybrid working.
About the Role: The role of our Administrators is varied and the heart of the organisation. The team provides crucial administrative support to our Prevention and Protection teams, as well as being the first point of contact with members of the public and our partner organisations.
The role will include:
- Managing incoming Fire Safety queries and Home Fire Safety Visit referrals
- Stock control - i.e. ordering and collating stock for fire stations and community safety teams
- Generating reports from the PRMS system and updating stakeholders when required
- General administrative tasks, many of which will be email or telephone based. (The team handles approximately 800 calls per month.)
About You: We are looking for someone who is:
- Motivated and focused
- A great communicator with a professional telephone manner
- Highly personable and a team player
- A problem solver who actively looks for ways to make processes better
- Well organised and can prioritise tasks
- Has a keen eye for detail and is able to accurately process large volumes of data
Experience and Qualifications Required:
- Experience of working in an administrative role, ideally in the public sector
- IT literate, and is competent using Microsoft packages
- A sound general level of educational achievement
Anything Else you Need to Know: Team members will routinely process sensitive or distressing information and must be able to manage this with professionalism, discretion and emotional resilience.
Application closing date: Sunday 22nd February 2026
Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are an equal opportunity employer. Applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status or disability are welcome. If there are any adaptions or adjustments, we can make to help you in your application, or with our recruitment process, please contact us via e-mail or telephone.
Everyone who works with us is required to have a DBS check.
Abatement and Protected Pension: If you are in receipt of a Firefighters pension, before taking up employment with Buckinghamshire & Milton Keynes Fire Authority you are required to notify Human Resources as Abatement Rules may apply.
No agencies please.
Public Safety Administrator in Aylesbury employer: Buckinghamshire Fire & Rescue
Contact Detail:
Buckinghamshire Fire & Rescue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Safety Administrator in Aylesbury
✨Tip Number 1
Get to know the organisation! Research Buckinghamshire Fire & Rescue Service and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to public safety. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your skills in organisation, communication, and problem-solving can shine through. We want to see how you handle real-life scenarios, so be ready to share examples!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our Public Safety Administration Team. Good luck!
We think you need these skills to ace Public Safety Administrator in Aylesbury
Some tips for your application 🫡
Show Your Organisational Skills: In your application, highlight your ability to stay organised and manage multiple tasks. We want to see how you prioritise and keep everything on track, especially in a busy environment like ours!
Be Personable: Since you'll be the first point of contact for the public, make sure to showcase your communication skills. Use a friendly tone and demonstrate how you connect with people, whether through phone or email.
Detail is Key: Pay attention to the details in your application. We’re looking for someone who can accurately process information, so make sure your application is free from errors and clearly presents your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our team there.
How to prepare for a job interview at Buckinghamshire Fire & Rescue
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Public Safety Administrator. Familiarise yourself with the key tasks mentioned in the job description, like managing Fire Safety queries and generating reports. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your People Skills
As a Public Safety Administrator, you'll be the first point of contact for the public and partner organisations. Practice your communication skills and think of examples where you've successfully interacted with people. Highlight your professional telephone manner and how you handle sensitive information with discretion.
✨Demonstrate Your Organisational Skills
Being organised is crucial for this role. Prepare to discuss how you prioritise tasks and manage multiple responsibilities. You might want to share specific examples from your past experience that showcase your ability to stay on top of things, especially when handling large volumes of data or calls.
✨Be Ready to Problem Solve
The job requires a proactive approach to improving processes. Think of instances where you've identified a problem and implemented a solution. Be prepared to discuss these examples during the interview to show that you're not just a team player but also a problem solver who can contribute to making the organisation better.
