At a Glance
- Tasks: Lead a dynamic team providing essential operational support to our fire service.
- Company: Join Buckinghamshire Fire & Rescue Service, serving over 800,000 people.
- Benefits: Enjoy a competitive salary, local government pension, and onsite gym facilities.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Business management degree or equivalent, with strong communication and problem-solving skills.
The predicted salary is between 46804 - 46804 £ per year.
Are you organised, great at multi-tasking, and a people person? Then join our Operational Support Team!
Location: Brigade Headquarters, Stocklake, Aylesbury, Bucks, HP20 1BD
Salary: £46,804 per annum
Contract: Permanent
Hours: Full-Time, 37 hours per week
Package:
- Local Government Pension Scheme
- Employee Benefits
- Employee Assistance Programme
- Occupational Health
- Onsite Gym Facilities
About Us
Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 Firefighters operate from 19 Fire Stations from the outskirts of London to the South Midlands. We employ around 100 specialist Support Staff, from ICT to Fire Prevention. We are a diverse, welcoming community - will you join us?
Our Service is only as good as its people. When our employees are engaged and supported, our Service thrives. This is why we support flexible and hybrid working.
About The Role
An exciting opportunity has arisen for an Operational Support Manager. You will be responsible for:
- Managing the performance of the Service's Operational Support Administration team, which offers administrative support to our Prevention, Response & Resilience and Protection teams.
- Working with the Heads of Service for Prevention, Response and Resilience, Service Improvement and Protection to assist in the effective running of the Service.
- Acting as the system owner for the Service's Premises Risk Management System (PRMS).
- Making day-to-day decisions on Operational Support issues and prioritising according to Service aims.
About You
- Is motivated and highly focused
- Can lead and manage a high performing team
- Has great communication and people skills
- Is a problem solver, actively looking for ways to improve the service we provide
- Is committed to development of others and themselves
- Treats people fairly, with dignity and respect
- Understands, as public servants, we must act professionally and responsibly with authority assets, property and funds.
Qualifications
- A full driving license
- Business Management Degree level qualification, or equivalent
- IOSH or willingness to work towards
- Level 3 Safeguarding or willingness to work towards
Experience
- Proven office/administration experience including multiple workstreams
- Experience of managing individuals, including performance monitoring
- Experience of budget management and administration
- Highly skilled in the use of Microsoft Office systems and the ability to utilise tools to improve workflow efficiency.
Application Closing Date: Thursday 30th July 2026
We are an equal opportunity employer. Applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status, or disability are welcome.
If there are any adaptions or adjustments we can make to help you in your application, or with our recruitment process, please contact us via e-mail or telephone.
Everyone who works with us is required to have a DBS check.
Abatement and Protected Pension: If you are in receipt of a Firefighter's pension, before taking up employment with Buckinghamshire & Milton Keynes Fire Authority, you are required to notify Human Resources as Abatement Rules may apply.
Operational Support Manager in Aylesbury employer: Buckinghamshire Fire and Rescue Service
Buckinghamshire Fire & Rescue Service is an exceptional employer that prioritises community safety and employee development. With a strong focus on collaboration and support, you will have the opportunity to make a meaningful impact in the lives of residents while enjoying a positive work culture that encourages growth and innovation. Located in Aylesbury, you will benefit from a dynamic environment that values your contributions and fosters professional advancement.
Contact Details:
Buckinghamshire Fire and Rescue Service Recruitment Team
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