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- Tasks: Provide IT support to staff and students, ensuring smooth tech operations.
- Company: Pipers Corner School, an excellent independent girls' school in a beautiful setting.
- Benefits: Competitive salary, 30 days annual leave, and a supportive work environment.
- Why this job: Join a vibrant community and make a difference in students' educational experience.
- Qualifications: Experience in IT support and strong problem-solving skills required.
- Other info: Opportunity for career growth in a dynamic educational environment.
The predicted salary is between 25000 - 35000 ÂŁ per year.
Location: High Wycombe
Job salary: ÂŁ25,000-ÂŁ35,000 depending on professional qualifications and experience
Contract type: Permanent
Hours: Full-time 37.5 hours per week
30 days’ annual leave
Closing Date for Applications: Sunday 22 February 2026
About us
Pipers Corner is a Girls’ School Association Independent School for girls aged 4-18. Set in 96 acres of beautiful Chiltern countryside, the school is four miles north of High Wycombe and two miles from Great Missenden. In its most recent ISI inspection (March 2023) the school was graded as “excellent” in all categories.
The primary function of the IT Support Analyst is to provide day to day support, help and guidance to all staff and students within Pipers Corner School. This will also occasionally include parents of our students. This support will always take a priority over other tasks and includes all relevant administration in providing said support, e.g. updating tickets, databases, purchasing systems etc. The role should ensure Data Protection compliance, network security, Cyber security and the seamless integration of the digital tools used in the educational environment. Responsible for maintaining a stable and secure IT environment, contributing to the overall goals highlighted in the School’s Development Plan.
About you
- Network and Infrastructure Management
- Provide day to day technical support for hardware, software, and network-related issues.
- Diagnose and resolve complex technical problems promptly, minimizing disruption to the educational process.
- Maintain detailed records of support requests, solutions, and follow-up actions.
- Monitor the Cyber Security platform and identify any issues that arise.
- Lead the management of user accounts, permissions, and access controls in accordance with school policies, using Active Directory, Azure, M365 and Google Admin.
- Technical Support and Troubleshooting
- Software support - Troubleshooting of all software used by both Academic and Professional Services teams, including but not limited to the Management Information System (MIS) iSAMS and the Microsoft 365/Google Workspace suites.
- Respond to IT incidents, ensuring timely resolution and effective communication with stakeholders.
- Ensure Service Desk Tickets are dealt with in a timely manner.
- Conduct root cause analysis of recurring issues and implement preventive measures.
- Provide AV and technical setup and support for school assemblies, performances, and parents’ evenings.
- Provide occasional out of hours support as required.
Please note that the application form must be completed in full. It is not sufficient to substitute a C.V. for all or any part of the form. You are welcome to email the school via hr@piperscorner.co.uk to ask for clarification of any matters in this booklet or if you have queries on how to complete the application form.
Suitable candidates may be interviewed before the closing date and Pipers Corner School reserves the right to withdraw the position if an early appointment is made.
Pipers Corner School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be subject to an Enhanced DBS check.
This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:
- All unspent convictions and conditional cautions
- All spent convictions and adult cautions that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020).
It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children. All shortlisted applicants will be required to complete self-disclosure form and return prior to interview.
IT Support Analyst - Pipers Corner School employer: Buckinghamshire Council
Contact Detail:
Buckinghamshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Analyst - Pipers Corner School
✨Tip Number 1
Get to know the school! Research Pipers Corner School, its values, and its community. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work there, which can give you an edge.
✨Tip Number 3
Practice makes perfect! Prepare for common IT support interview questions and scenarios. Role-play with a friend or use online resources to get comfortable with troubleshooting questions and technical explanations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about the role. Don’t forget to fill out the application form completely – it’s your chance to shine!
We think you need these skills to ace IT Support Analyst - Pipers Corner School
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what Pipers Corner School is looking for in an IT Support Analyst. This will help you tailor your application to highlight your relevant skills and experiences.
Complete the Application Form Fully: Remember, we need you to fill out the application form in full. Don’t just send in your CV! Take your time to provide all the information requested, as this is your chance to show us why you’re the perfect fit for the role.
Showcase Your Technical Skills: When writing your application, make sure to highlight your technical skills and experience with software and hardware support. Mention any specific tools or systems you've worked with, like Active Directory or Microsoft 365, to catch our eye!
Be Yourself!: Finally, don’t forget to let your personality shine through in your application. We want to get to know you, so feel free to share your passion for IT support and how you can contribute to the Pipers Corner community. Apply through our website and let’s see what you’ve got!
How to prepare for a job interview at Buckinghamshire Council
✨Know Your Tech Inside Out
Make sure you’re familiar with the specific software and systems mentioned in the job description, like iSAMS, Microsoft 365, and Google Workspace. Brush up on troubleshooting techniques for common issues, as you might be asked to demonstrate your problem-solving skills during the interview.
✨Showcase Your Communication Skills
As an IT Support Analyst, you'll need to communicate effectively with staff, students, and parents. Prepare examples of how you've successfully resolved technical issues while keeping everyone informed. This will show that you can handle support requests with clarity and professionalism.
✨Understand Data Protection and Cyber Security
Familiarise yourself with data protection compliance and network security principles. Be ready to discuss how you would ensure a secure IT environment and what measures you would take to monitor and address cyber security issues. This knowledge is crucial for the role.
✨Prepare Questions for Them
Think of insightful questions to ask at the end of your interview. This could include inquiries about the school's approach to technology integration or how they handle ongoing training for their IT staff. It shows your genuine interest in the role and helps you assess if it’s the right fit for you.
