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- Tasks: Manage client relationships and design engaging events for a tech consultancy.
- Company: Join a growing tech consultancy with a focus on client engagement.
- Benefits: Competitive salary, enhanced pension, private medical, and training opportunities.
- Why this job: Make a real impact by nurturing client relationships and delivering exciting events.
- Qualifications: 5+ years in customer success or community management with strong communication skills.
- Other info: Hybrid working in a vibrant London office with potential for international expansion.
The predicted salary is between 47000 - 63000 £ per year.
Client Membership and Events Manager for busy tech consultancy - £55 – 60K plus benefits.
This is a fantastic opportunity to join a growing tech company, as part of a newly-developed team focused on their customer network; nurturing relationships across current and past clients across all industries (including retail, ecommerce, AI and public sector).
This is a key role which will involve client contact at a senior level, both B2B with technology leaders and also internally as the company's Founders and CEO are invested in this project and its potential for success.
With a commercial focus your work will centre upon ensuring that client network members feel added value from this community which should feed into positive engagement, loyalty and repeat business.
You will work across these key areas:
- Member Relationship Management – including understanding what client interests are and fostering rapport to build engagement.
- Event Design and Delivery – planning and delivering regional UK events including operations and logistics. These could include workshops, roundtables, socials and networking.
- Member Recruitment – by identifying members from current and past clients and introducing them to the network and its benefits.
Your experience:
- 5+ years' experience in customer success / membership / community management / alumni or client relationship management in a B2B environment.
- Corporate events background – design and facilitation for senior business audiences.
- Demonstrative skills in relationship management; fostering trust and rapport.
- Strong communication skills at CEO and equivalent level.
- Marketing and or tech experience and interest.
Working closely with two colleagues including their Marketing Manager - longer term this project could be rolled out internationally so additional scope for the right candidate. A very strategic team who are hands-on, practical and thrive in an entrepreneurial HQ environment. You will be joining a successful, well-regarded and growing business who look after both their clients and employees very well.
This is a full-time role, hybrid working with 2-3 days per week in a newly refurbished office London (Farringdon) with space for both team and client events. £55 – 60,000 plus very good benefits including enhanced pension, training, private medical and discretionary bonus. Will include after hours events (c. 9pm finish / c. once a month / in London).
Client Membership Manager in London employer: Buckingham Recruitment
Contact Detail:
Buckingham Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Membership Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Remember, it’s all about building those relationships that can lead to job opportunities.
✨Tip Number 2
Show your personality! When you get the chance to meet potential employers or clients, let your authentic self shine through. Share your passion for client membership and events management, and don’t forget to ask questions that show your interest in their company and culture.
✨Tip Number 3
Follow up after meetings or events. A quick thank-you email or a message on LinkedIn can go a long way in keeping you top of mind. Mention something specific from your conversation to make it personal and memorable.
✨Tip Number 4
Apply through our website! We’re always on the lookout for passionate individuals who want to make a difference. By applying directly, you’ll have a better chance of standing out and getting noticed by our hiring team.
We think you need these skills to ace Client Membership Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Client Membership Manager. Highlight your experience in customer success and relationship management, especially in a B2B environment. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for client engagement and event management. Tell us why you’re excited about joining our team and how you can contribute to our growing community.
Showcase Relevant Experience: When detailing your past roles, focus on your achievements in member recruitment and event delivery. We love numbers, so if you’ve increased engagement or successfully managed events, let us know the specifics!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at Buckingham Recruitment
✨Know Your Clients
Before the interview, research the company’s current and past clients. Understand their industries and challenges. This will help you demonstrate your ability to foster relationships and add value to their client network.
✨Showcase Your Event Skills
Prepare examples of events you've designed and delivered in the past. Be ready to discuss how you managed logistics and engaged senior business audiences. This will highlight your experience in event management, which is crucial for this role.
✨Communicate Like a Pro
Practice articulating your thoughts clearly and confidently, especially when discussing your relationship management skills. Remember, you’ll be interacting with CEOs and tech leaders, so showcasing strong communication is key.
✨Demonstrate Strategic Thinking
Think about how you can contribute to the company's growth and international expansion. Prepare to discuss your strategic approach to member recruitment and engagement, showing that you’re not just hands-on but also forward-thinking.
