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- Tasks: Ensure efficient dispatch of engineers and maintain high customer satisfaction.
- Company: Join Bucher Municipal, a leader in manufacturing cleaning vehicles.
- Benefits: Enjoy a competitive pension scheme, life assurance, and profit-based benefits.
- Why this job: Be part of a growing family and make a real impact in customer service.
- Qualifications: Experience in fast-paced customer service and strong IT skills required.
- Other info: Opportunity to work in a dynamic environment with great career prospects.
The predicted salary is between 30000 - 42000 £ per year.
Here at Bucher Municipal we manufacture high quality municipal and contractor cleaning vehicles. Our state of the art engineering design facilities and manufacturing techniques ensure that our product range continues to be an industry quality leader. If you decide to join us, you will be a valued part of the ever growing Bucher Municipal family.
What the job involves:
- You will be responsible for ensuring efficient dispatch of engineers to create high levels of customer satisfaction.
- Ensure service centre objectives are adhered to including compliance, health & safety, productivity, cost control, WIP, invoicing and productivity to meet or exceed the budgeted targets.
Work Experience:
- Previous background in a fast moving, customer service role either within motor industry or other customer service environment.
- A successful track record in the ability to prioritise work loads, multi task, work without supervision and a confident decision maker.
- IT literate with a good understanding of computers and systems.
Desirable Attributes:
- The ability to understand technical aspects of a vehicle.
- Previous working within Microsoft 365.
- The ability to communicate at all levels.
Benefits of working for us:
- Competitive Pension Scheme.
- Life Assurance Policy.
- Yearly Company Profit based Benefit.
For further details or an application form please contact Sam Taylor, Dahlene Strowger or Sandra Mackrell in the HR Department, Ext 4514 or 4503 or 4510. We are looking forward to hearing from you.
Service Controller - Preston employer: Bucher Municipal
Contact Detail:
Bucher Municipal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Controller - Preston
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Bucher Municipal. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Bucher Municipal’s products and values. Show them you’re not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on how you can demonstrate your customer service skills and decision-making abilities, which are key for the Service Controller role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Bucher Municipal family.
We think you need these skills to ace Service Controller - Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Controller role. Highlight your experience in customer service and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Bucher Municipal and how your background fits the role. We love seeing genuine enthusiasm!
Showcase Your IT Skills: Since being IT literate is key for this position, make sure to mention your experience with Microsoft 365 and any other relevant systems. We want to know you can hit the ground running!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Bucher Municipal
✨Know Your Stuff
Make sure you understand the technical aspects of the vehicles Bucher Municipal manufactures. Brush up on any relevant knowledge about municipal and contractor cleaning vehicles, as this will show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles that highlight your ability to prioritise workloads and multitask in a fast-paced environment. Be ready to discuss how you've handled customer queries or issues effectively.
✨Familiarise Yourself with Microsoft 365
Since the job requires IT literacy, make sure you're comfortable using Microsoft 365. If you have experience with specific tools within it, mention those during the interview to demonstrate your capability.
✨Communicate Confidently
Practice articulating your thoughts clearly and confidently. Since the role involves communicating at all levels, think of scenarios where you've successfully communicated complex information to different audiences.
