At a Glance
- Tasks: Provide exceptional customer service and guide customers through our tea and coffee selection.
- Company: Join Whittard, a passionate company enhancing tea and coffee experiences since 1886.
- Benefits: Enjoy up to 50% discount on products and team incentives.
- Why this job: Be part of a friendly team in a dynamic environment with opportunities for personal growth.
- Qualifications: Team players with a passion for customer engagement; experience is a plus but not required.
- Other info: This is a temporary role until January 2026, requiring a minimum of 8 hours per week.
Description
We\’re looking for enthusiastic individuals to join our Glasgow store team on an initial contract until January 2026. If you\’re passionate about customer service, enjoy working in a dynamic environment, and want to be part of a growing company, we want to hear from you!
At Whittard, we’ve been passionate about elevating the tea and coffee experience for our customers since 1886. Are you a tea and coffee enthusiast with a passion for sharing your knowledge with others? Join the Whittard Family today!
Please note this role is required to work a minimum of 8 hours a week and is initially a temporary contract until early January 2026.
Responsibilities
- Providing world-class customer service.
- Serving as an ambassador for our premium tea and coffee, guiding customers through our expertly curated selection to find their perfect purchase.
- Consistently achieving daily sales targets.
- Collaborating closely with your team to foster excellent working relationships.
- Managing front-facing duties including operating the till, engaging in customer service, and conducting tastings.
- Handling day-to-day operations such as cleaning, unpacking deliveries, managing stock, and banking duties.
- Leading in-store and on-street tastings to elevate the Whittard product experience.
Qualifications
- Proven ability to work effectively in a team.
- Confidence in engaging customers in meaningful product discussions and providing outstanding service and support.
- A commitment to personal growth and achieving excellence.
- Previous experience in customer-facing roles is desirable but not essential
The Role Itself
You will be part of a friendly team in our wonderful Glasgow store. Your role is pivotal in ensuring an unmatched customer service experience that encourages repeat visits. With ongoing store incentives including individual rewards and team benefits, joining Whittard means becoming part of a company that celebrates its team consistently.
- Up to 50% store discount on Whittard products.
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Temporary Sales Advisor employer: Buchanan Galleries
Contact Detail:
Buchanan Galleries Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Sales Advisor
✨Tip Number 1
Familiarise yourself with Whittard's product range, especially their teas and coffees. Being knowledgeable about the products will help you engage customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your enthusiasm for customer service during any interactions. Whether it's in person or over the phone, a friendly and approachable attitude can make a lasting impression on the hiring team.
✨Tip Number 3
Highlight any previous experience in retail or customer-facing roles during your conversations. Even if it's not essential, demonstrating your ability to work in a team and handle customer interactions will strengthen your candidacy.
✨Tip Number 4
Be prepared to discuss how you would contribute to achieving sales targets and enhancing the customer experience. Think of specific examples or ideas that could elevate the Whittard shopping experience.
We think you need these skills to ace Temporary Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Temporary Sales Advisor position. Tailor your application to highlight how your skills and experiences align with these requirements.
Show Your Passion: Since Whittard values enthusiasm for tea and coffee, make sure to express your passion for these products in your application. Share any relevant experiences or knowledge that demonstrate your commitment to customer service and product expertise.
Highlight Teamwork Skills: Emphasise your ability to work effectively in a team. Provide examples from previous roles where you collaborated with others to achieve common goals, as this is crucial for the role at Whittard.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your CV but also conveys your personality and enthusiasm for the role. Use this opportunity to explain why you want to join Whittard and how you can contribute to their team.
How to prepare for a job interview at Buchanan Galleries
✨Show Your Passion for Tea and Coffee
Make sure to express your enthusiasm for tea and coffee during the interview. Share any personal experiences or knowledge you have about different types of tea and coffee, as this will demonstrate your genuine interest in the products you'll be selling.
✨Highlight Customer Service Skills
Since the role focuses heavily on customer service, prepare examples from your past experiences where you provided excellent service. Discuss how you handled difficult situations or went above and beyond to satisfy a customer.
✨Demonstrate Teamwork Abilities
Whittard values collaboration, so be ready to talk about your experience working in teams. Share specific instances where you contributed to a team goal or helped a colleague, showcasing your ability to work well with others.
✨Prepare for Product Knowledge Questions
Expect questions related to Whittard's products and services. Research their offerings and be prepared to discuss how you would guide customers in selecting the right products based on their preferences. This shows your commitment to providing an exceptional customer experience.