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- Tasks: Provide essential admin support and coordination for a fast-growing telecoms company.
- Company: Join a dynamic and successful telecoms provider in Southgate, London.
- Benefits: Attractive salary, full training, and a friendly team environment.
- Why this job: Be part of a thriving business and make a real impact in the telecoms industry.
- Qualifications: Experience in admin or sales support, strong organisational skills, and a positive attitude.
- Other info: Great opportunity for career growth in a supportive and agile workplace.
The predicted salary is between 26000 - 30000 £ per year.
Salary/Rate: £26,000 - £30,000/annum
Location: N14, Southgate, Greater London
Company: Buchan and London Recruitment
Description:
We are looking for someone with a strong admin background. Will train on portals and process. Due to substantial sustained commercial success, a highly organised multi-tasker with an understanding of all admin and, if possible, the sales lifecycle, is required to provide a broad ranging, client focused support and coordination service for a fast growing, highly regarded provider of communication solutions, serving the SME, Enterprise and Corporate marketplace.
The ideal candidate is an ambitious, versatile and highly organised Support Administrator, ideally with first-hand knowledge of the Telecoms industry but not a must, and a passion for providing a timely, proactive and effective coordination service to a fast-paced, growing and friendly organisation. Applications are encouraged from individuals that can multi-task effectively and present a professional courteous image of our client’s business at all times. An understanding of the varied requirements of working in a small, agile, customer focussed business would also be highly advantageous.
Key Responsibilities:
- Providing a day-to-day co-ordination and administration service
- Ordering and provisioning of products and services
- Setting up client accounts
- Setting up support cases online for billing queries
- Speaking to suppliers and dealing with support cases
- Taking calls, submitting orders
- Preparing sales order forms and sending to client on DocuSign
- Provide customer support throughout the order process, either by call or email
- Filtering calls and dealing with any queries
- Fault Reporting on all products and services
- Day to day management of the Support email inbox
- Calling existing clients to upgrade products and services by phone and email
- Monthly review of Aged Debt
- Email correspondence to client
Skills & Experiences:
- Previous experience in an Administration or Sales Support role, ideally within the Telecoms sector
- Strong organisational and problem-solving skills with exemplary attention to detail
- Ability to work to deadlines and the ability to prioritise a busy workload
- A positive and can-do attitude
- Technically competent, particularly with MS Office suite
- Able to develop and document procedures and systems
- Ability to work under pressure
- Excellent written and spoken English
This is a wonderful opportunity for a dynamic, proactive Support Administrator with a naturally professional approach and the ability to work effectively within a small team, to join a highly successful, dynamic and growing Telecoms success story. An attractive salary and full product training is on offer for the successful applicant.
Administrator in London employer: Buchan and London Recruitment
Contact Detail:
Buchan and London Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an admin role, and who knows? They might just have the inside scoop on openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they value a customer-focused approach. Think about how your skills can help them thrive, and be ready to share specific examples from your past experiences.
✨Tip Number 3
Show off your organisational skills! During interviews, highlight your ability to multi-task and manage a busy workload. Bring up any tools or systems you've used to keep things running smoothly – it’ll show you’re the perfect fit for their fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your admin background and any relevant experience in the Telecoms sector to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to showcase your personality and enthusiasm for the role. Explain why you’re a great fit for our team and how your skills can contribute to our success.
Showcase Your Organisational Skills: Since we’re looking for someone who can multi-task effectively, provide examples in your application that demonstrate your organisational abilities and how you handle busy workloads.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Buchan and London Recruitment
✨Know Your Admin Stuff
Brush up on your administrative skills and be ready to discuss your previous experience. Think about specific examples where you successfully managed multiple tasks or solved problems, as this will show your organisational prowess.
✨Understand the Telecoms Industry
Even if you don't have direct experience in telecoms, do some research! Familiarise yourself with basic terms and concepts related to the industry. This will demonstrate your enthusiasm and willingness to learn, which is always a plus.
✨Show Off Your Communication Skills
Since the role involves a lot of client interaction, practice articulating your thoughts clearly. Prepare to give examples of how you've effectively communicated with clients or colleagues in the past, whether through calls, emails, or face-to-face.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with a difficult client or managing tight deadlines. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers.
