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- Tasks: Diagnose and repair boiler breakdowns while ensuring top-notch customer service.
- Company: Join a multi-award winning, customer-centric company established since 2010.
- Benefits: Earn £52,000 plus overtime and commission; enjoy a supportive team environment.
- Why this job: Be part of a collaborative culture focused on excellence and customer satisfaction.
- Qualifications: Experience in gas engineering and a passion for customer service are essential.
- Other info: Logistics team handles customer communication, allowing you to focus on your skills.
The predicted salary is between 39000 - 65000 £ per year.
Gas Breakdown Engineer / £52,000 plus overtime and a chance to earn commission ! SG Postcode and surrounding Post code Areas . Great opportunity to join a well established, Expanding company We have been the go-to boiler guys since 2010, we are a multi-award winning business that is customer-centric and team-orientated. When working with as a full-time gas breakdown engineer, you will experience a collaborative, engaging, and motivating environment that is packed full of financial incentives. Along with the points mentioned above, our logistics team will also take care of all customer communication on your behalf, enabling you to focus on your workmanship, punctuality, and customer service. We pride ourselves on providing an excellent customer experience from start to finish, and this is further reinforced through our 1000’s of reviews on Trustpilot (rated 4.8/5), Google (rated 4.7/5) and Checkatrade (rated 10/10). If you are an individual that put’s the customer at the forefront of everything that you do, then we would love to hear from you. Job Specification As a Gas Breakdown Engineer, you will play a critical role in maintaining our reputation for delivering exceptional boiler services. Your responsibilities will include: 1. Diagnosing and repairing boiler breakdowns efficiently across our full coverage area. 2. Completing remedial work on existing installations to uphold quality standards. 3. Applying electrical knowledge, including fault-finding on 230v controls, wiring heating systems from scratch, and working with smart systems like Hive. 4. Effectively diagnosing and resolving system circulation issues. 5. Replacing 2/3 port valves, pumps, and occasionally TRVs, with a preference for using techniques such as system bungs or depressurization over full drain downs when appropriate. 6. Delivering excellent customer service, ensuring satisfaction at every interaction. 7. Driving extensively between appointments, with route support provided by our logistics team. 8. Up selling additional services and works to customers with commission opportunities This role requires a skilled, organized, and customer-focused individual with a passion for problem-solving and a proactive approach to challenges. Join a team that values expertise and rewards dedication! What We Need From You 1. A valid and up-to-date Gas Safe registration card. 2. Minimum of 5 years of experience handling boiler breakdowns. 3. A full UK driving license with no more than 6 penalty points. 4. Punctuality, strong organizational skills, and keen attention to detail. 5. Exceptional communication skills, a professional appearance, self-motivation, and a positive attitude. Benefits 1. Customer service incentive program 2. Free company van 3. Free company fuel card 4. Free iPhone and uniform 5. Stable monthly salary (we have been in the industry for 14 years) 6. Office and field support available whenever you need assistance 7. Opportunity to up sell to customers and earn commission Job Type: Full-time Pay: £52,000.00-plus over time / Commission Schedule: 8 hour shift Any application screener question(s) to ask? Would you know the Answers to these questions ? as this would help application etc * If you have installed a vertical flue through a loft and builders have boxed this in, what would you be looking for under building regulations part J? If they are not there, how would you categorise the flue installation according to IGEM/G11 until rectified ? * * Can you give us the times and pressure for a tightness test on a low-pressure domestic meter? * We require a fitter to have experience with electrics, are you familiar with installing Hive and Tado Thermostats?
Gas Service And Breakdown Engineer employer: Buchan and London Recruitment
Contact Detail:
Buchan and London Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Service And Breakdown Engineer
✨Tip Number 1
Familiarize yourself with the latest gas safety regulations and standards. This knowledge will not only help you in your role but also demonstrate your commitment to safety and professionalism during the interview process.
✨Tip Number 2
Highlight your customer service skills in conversations. Since the company prides itself on excellent customer experience, showcasing your ability to communicate effectively and resolve issues will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of the company. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare to discuss specific examples of your past work experiences related to diagnosing and repairing boiler breakdowns. Being able to share real-life scenarios will showcase your expertise and problem-solving abilities.
We think you need these skills to ace Gas Service And Breakdown Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Gas Breakdown Engineer position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in gas service or breakdown engineering. Mention specific examples of how you've successfully diagnosed and repaired boiler issues.
Showcase Customer-Centric Approach: Since the company values customer service highly, include examples in your application that demonstrate your commitment to providing excellent customer experiences. This could be through positive feedback from clients or successful resolutions of customer issues.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in this role.
How to prepare for a job interview at Buchan and London Recruitment
✨Show Your Customer-Centric Approach
Since the company prides itself on excellent customer service, be prepared to share examples of how you've prioritized customer needs in your previous roles. Highlight any specific instances where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Technical Expertise
As a Gas Breakdown Engineer, you'll need to showcase your technical skills. Be ready to discuss your experience with diagnosing and repairing boiler breakdowns, and consider bringing along any relevant certifications or training documentation to support your expertise.
✨Emphasize Team Collaboration
The company values a collaborative environment, so it's important to convey your ability to work well within a team. Share experiences where you successfully collaborated with colleagues or other departments to achieve a common goal.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Practice responding to hypothetical situations related to boiler breakdowns or customer interactions, demonstrating your thought process and decision-making skills.
