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- Tasks: Provide essential admin support and coordinate client services in a fast-paced telecom environment.
- Company: Join a dynamic and growing telecom provider with a friendly team culture.
- Benefits: Attractive salary, full training, and opportunities for career growth.
- Why this job: Be part of a successful team and make a real impact in the telecom industry.
- Qualifications: Experience in admin or sales support, strong organisational skills, and a positive attitude.
- Other info: Ideal for ambitious individuals looking to thrive in a supportive, agile business.
The predicted salary is between 26000 - 30000 £ per year.
Salary/Rate: £26,000 - £30,000/annum
Location: N14, Southgate, Greater London
Company: Buchan and London Recruitment
Description:
We are looking for someone with a strong admin background. Will train on portals and process. Due to substantial sustained commercial success, a highly organised multi-tasker with an understanding of all admin and, if possible, the sales lifecycle, is required to provide a broad ranging, client focused support and coordination service for a fast growing, highly regarded provider of communication solutions, serving the SME, Enterprise and Corporate marketplace.
The ideal candidate is an ambitious, versatile and highly organised Support Administrator, ideally with first-hand knowledge of the Telecoms industry but not a must, and a passion for providing a timely, proactive and effective coordination service to a fast-paced, growing and friendly organisation. Applications are encouraged from individuals that can multi-task effectively and present a professional courteous image of our client’s business at all times. An understanding of the varied requirements of working in a small, agile, customer focussed business would also be highly advantageous.
Key Responsibilities:
- Providing a day-to-day co-ordination and administration service
- Ordering and provisioning of products and services
- Setting up client accounts
- Setting up support cases online for billing queries
- Speaking to suppliers and dealing with support cases
- Taking calls, submitting orders
- Preparing sales order forms and sending to client on DocuSign
- Provide customer support throughout the order process, either by call or email
- Filtering calls and dealing with any queries
- Fault Reporting on all products and services
- Day to day management of the Support email inbox
- Calling existing clients to upgrade products and services by phone and email
- Monthly review of Aged Debt
- Email correspondence to client
Skills & Experiences:
- Previous experience in an Administration or Sales Support role, ideally within the Telecoms sector
- Strong organisational and problem-solving skills with exemplary attention to detail
- Ability to work to deadlines and the ability to prioritise a busy workload
- A positive and can-do attitude
- Technically competent, particularly with MS Office suite
- Able to develop and document procedures and systems
- Ability to work under pressure
- Excellent written and spoken English
This is a wonderful opportunity for a dynamic, proactive Support Administrator with a naturally professional approach and the ability to work effectively within a small team, to join a highly successful, dynamic and growing Telecoms success story. An attractive salary and full product training is on offer for the successful applicant.
Administrator employer: Buchan and London Recruitment
Contact Detail:
Buchan and London Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an admin role, and who knows? They might just have the inside scoop on openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they’re looking for someone who fits into their friendly team. Practice common interview questions and think about how your skills can help them with their admin needs.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple tasks or solved problems in previous roles. This will demonstrate that you’re the multi-tasking whiz they’re after.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrator role. Highlight your admin experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share your passion for admin work and how you can contribute to our fast-paced environment.
Showcase Your Organisational Skills: Since we're looking for someone highly organised, make sure to highlight examples of how you've managed multiple tasks effectively in previous roles. We love seeing those problem-solving skills in action!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at Buchan and London Recruitment
✨Know Your Admin Stuff
Brush up on your administrative skills and be ready to discuss your previous experience. Think about specific examples where you’ve successfully managed multiple tasks or solved problems in a busy environment.
✨Understand the Telecoms Industry
While direct experience in telecoms isn't a must, having a basic understanding of the industry can set you apart. Do some research on common products and services offered, and be prepared to discuss how you can support clients effectively.
✨Show Off Your Organisational Skills
Be ready to demonstrate your organisational prowess. You might be asked how you prioritise tasks or manage your time, so think of strategies you’ve used in the past to keep everything running smoothly.
✨Communicate Clearly
Since this role involves a lot of communication, practice articulating your thoughts clearly. Whether it’s through email or phone calls, showing that you can convey information professionally will make a great impression.
