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- Tasks: Lead the design and optimisation of Zoho CRM solutions and drive business process automation.
- Company: Join a leading Telecoms services company focused on innovative tech solutions.
- Benefits: Enjoy hybrid working, competitive salary, uncapped bonuses, and support for ongoing learning.
- Why this job: Make a real impact in a tech-forward environment with excellent career development opportunities.
- Qualifications: 3+ years of hands-on CRM experience, proficiency in Deluge or JavaScript, and strong SQL skills required.
- Other info: Sponsorship Licence transfer considered for current UK residents; no international visa sponsorship available.
The predicted salary is between 45000 - 55000 £ per year.
CRM - Solutions Architect Zoho
Location: Essex (Hybrid)
Please do not apply unless you live within a 60 min commute to the office
Salary: £45,000 - £55,000 (DOE) + Uncapped Bonus
Type: Permanent, Full-Time
Are you a CRM expert ready to take on a pivotal Solutions Architect role? Do you thrive in designing scalable, data-driven, automated solutions across departments? Do you have in-depth experience of Zoho, Sales Force or Microsoft Dynamics CRMs? A leading Telecoms services company is seeking a UK based CRM Solutions Architect to lead transformation projects and system automation.
What You'll Do:
- Lead the design, development and optimisation of Zoho CRM solutions
- Drive business process automation across sales, finance, marketing and operations
- Create advanced SQL-driven dashboards and reports to generate real business insight
- Own system integrations and custom workflows using Deluge, JavaScript or Python
- Collaborate across departments to scope, design and hand off solutions to developers
- Support data-driven decision making and process improvement initiatives
What You Bring:
- Minimum 3+ years of hands-on CRM experience - Zoho (not just administration - deep configuration, scripting, and integration required)
- Proficiency in Deluge, or transferable experience in JavaScript or Python
- Proven ability to design end-to-end CRM solutions and automate workflows
- Strong SQL reporting and dashboard development experience (Zoho Analytics, Power BI, etc or equivalent in Sales Force or MS Dynamics)
- Understanding of API integrations, CRM architecture and user journey design
- Comfortable liaising directly with stakeholders and translating business needs into tech deliverables
Why Join?
- Be the Zoho CRM lead for a tech-forward telecoms business
- Enjoy hybrid working (3-4 days in-office in Essex)
- Contribute to innovative projects including AI, automation and custom CRM tools
- Excellent career development opportunities in a fast-growing Telecom services organisation
- Competitive salary + uncapped bonus structure
- Support with Zoho certifications and ongoing learning
- Sponsorship Licence transfer will be considered for candidates already residing and working in the UK. No international visa sponsorship is available.
Apply today if you're a Zoho CRM architect looking to make real impact!
Software Developer / Solutions Architect employer: Buchan and London Recruitment Ltd
Contact Detail:
Buchan and London Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Developer / Solutions Architect
✨Tip Number 1
Familiarise yourself with the specific features and capabilities of Zoho CRM, especially those related to automation and integration. This will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. Engaging in conversations can provide you with insider knowledge about the company culture and expectations for the Solutions Architect role.
✨Tip Number 3
Prepare to discuss specific projects where you've successfully implemented CRM solutions, particularly using Zoho. Highlight your problem-solving skills and how you’ve driven business process automation in previous roles.
✨Tip Number 4
Stay updated on the latest trends in CRM technology and data analytics. Being knowledgeable about emerging tools and techniques can set you apart as a candidate who is forward-thinking and ready to contribute to innovative projects.
We think you need these skills to ace Software Developer / Solutions Architect
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Zoho CRM, including specific projects where you've designed and implemented solutions. Use keywords from the job description to ensure your application stands out.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about CRM solutions and how your skills align with the role. Mention your experience with automation and data-driven decision-making, as these are key aspects of the position.
Showcase Technical Skills: Clearly outline your proficiency in Deluge, JavaScript, or Python, and provide examples of how you've used these skills in past roles. Highlight any experience with SQL reporting and dashboard development to demonstrate your analytical capabilities.
Prepare for Potential Questions: Think about how you would explain complex technical concepts to non-technical stakeholders. Be ready to discuss your approach to designing end-to-end CRM solutions and how you handle system integrations and custom workflows.
How to prepare for a job interview at Buchan and London Recruitment Ltd
✨Showcase Your CRM Expertise
Make sure to highlight your hands-on experience with Zoho CRM, especially in areas like deep configuration and scripting. Be prepared to discuss specific projects where you've designed and implemented solutions, as this will demonstrate your capability to lead transformation projects.
✨Demonstrate Technical Proficiency
Since the role requires proficiency in Deluge, JavaScript, or Python, be ready to discuss your experience with these languages. You might even want to prepare a small coding example or explain how you've used these skills in past projects to automate workflows.
✨Prepare for SQL and Reporting Questions
Given the emphasis on SQL-driven dashboards and reports, brush up on your SQL skills. Be ready to explain how you've created reports that provide real business insights and how you’ve used tools like Zoho Analytics or Power BI in your previous roles.
✨Understand Stakeholder Communication
The ability to liaise with stakeholders is crucial. Prepare examples of how you've translated business needs into technical deliverables in the past. This will show your potential employer that you can effectively bridge the gap between technical and non-technical teams.
