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- Tasks: Welcome guests, serve food, and ensure a fun environment for kids and families.
- Company: Join a vibrant children's indoor play centre with a friendly team.
- Benefits: Flexible hours, fun atmosphere, and the chance to meet new people.
- Why this job: Be part of creating memorable experiences for children and their families.
- Qualifications: Bubbly personality and ability to work in a fast-paced environment.
- Other info: Must be available on weekends and school holidays; health checks required.
We are looking for bubbly and outgoing Front of House Staff who are able to assist with the various different areas within our children's indoor play centre including front desk, food service, floor & table cleaning, frame supervision, general cleaning and party hosting. Candidates must be comfortable dealing with adults and children and be able to work in a fast-paced environment.
Key Responsibilities:
- Welcome and greet all guests
- Answer guests queries in person and over the phone, deal with guests issues and complaints
- Handle Admissions and guest check in / check out procedures
- Accept guest payment, process credit card payments or make change
- Ensure accurate capacity management of the play centre
- Take and administer Children's Birthday Party Bookings
- Assist with birthday party planning and scheduling
- Assist with administrative duties
- Ensure accurate till tray management and cashing up procedures
- Ensure seating areas, toilets, soft play areas and back of house areas are kept clean
- Take food and beverage orders from guests
- Serve food and drinks consistent with the centre's quality standards
- Be able to make high quality teas & coffees (following training)
- Serve Ice Creams, Desserts, confectionary and pastries
- Operate coffee machines, soda fountains, and other food/drink prep items
- Deliver food from kitchen to guests in a timely manner
- Maintain clean service areas and ensure 5 star food hygiene standards
- Monitor and observe guests dining experience
- Clear, clean and replenish tables and condiment/cutlery stations
- Be able to clean the play frames and work within the play frames
- Assist in the cleaning of Play Frames, toilets and other areas
Requirements:
- Bubbly and outgoing personality
- Comfortable dealing with adults and children
- Able to work in fast paced environment
- Available to work Saturday, Sunday and school holidays
All candidates must be willing to undergo any necessary health & police checks and satisfy all requirements. DBS checks will be required.
Front of House Staff employer: Bubbles World of Play
Contact Detail:
Bubbles World of Play Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Staff
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of research on Bubbles World of Play. Understand their values and what makes them tick. This way, you can show off your enthusiasm and fit right in with their bubbly vibe!
✨Tip Number 2
Practice your people skills! Since you'll be dealing with both kids and adults, it’s crucial to showcase your outgoing personality. Try role-playing common scenarios you might face at the front desk or during party hosting. The more comfortable you are, the better you'll shine!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look approachable and friendly. A smart-casual outfit can go a long way in making a great first impression. Remember, you’re aiming to be the face of fun at the play centre!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Front of House Staff
Some tips for your application 🫡
Show Your Personality: We want to see your bubbly and outgoing side in your application! Make sure to let your personality shine through in your CV and cover letter. Share experiences that highlight your ability to engage with both adults and children.
Tailor Your Application: Don’t just send a generic CV! We love it when candidates tailor their applications to us. Highlight any relevant experience in restaurants, catering, or entertainment venues that shows you can thrive in a fast-paced environment.
Be Clear and Concise: Keep your cover letter clear and to the point. We appreciate straightforward communication, so make sure to express why you want to work at Bubbles World of Play without rambling on too much!
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Bubbles World of Play
✨Show Your Bubbly Personality
Since the role requires a bubbly and outgoing personality, make sure to let your true self shine during the interview. Smile, maintain eye contact, and engage with the interviewer as if you were welcoming a guest at the front desk.
✨Demonstrate Your Customer Service Skills
Prepare examples from your past experiences where you successfully handled customer queries or complaints. This will show that you can deal with both adults and children effectively, which is crucial for this role.
✨Familiarise Yourself with the Role
Read through the job description thoroughly and understand the key responsibilities. Be ready to discuss how your previous experience in restaurants or entertainment venues has prepared you for tasks like managing admissions and serving food.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics or what a typical day looks like. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
