Supervisor

Overview

JOIN US! BUBBLE CITEA is a locally renowned bubble tea brand with a passion for high-quality drinks, outstanding customer service, and a welcoming atmosphere. We’re more than just a place to work—we’re a place where careers are built, friendships are made, and people grow together. We don’t just hire — we build futures. We believe in creating opportunities where you can learn, grow, and develop your career every step of the way. Whether you’re starting your first job or looking to take the next step, we’ll support you with training, progression, and a team that grows together.

Our mission: Continuously innovate and improve our services and products to create the most memorable and happy experience for our precious customers.

We are looking for

• Full-Time Supervisor

You will

• Be part of a support network working alongside the Store Manager
• Contribute to a teamwork environment by helping in problem-solving, customer relationships, and product quality
• Ensure product quality and customer service are met to company standard
• Lead team members to maintain the cleanliness and upkeep of our kiosks
• Protect employees and customers by providing a safe and clean store environment
• Ensure operations run efficiently and effectively by bubble baristas to accomplish daily duties
• Be responsible for protecting the store assets by following procedures for safety, stock handling, security, maintenance, and cash handling
• Remain calm and observant during busy periods or under unforeseeable situations and deploy the team members to ensure best customer experiences
• Manage and create content for TikTok
• Complete the reasonable tasks assigned by the company

You are

• Ideally have experience in driving a high sales-focused culture in fast-paced food/beverage industry
• Be able to work flexible hours, including evenings, weekends or holidays
• Legally eligible to work in the UK
• An energetic person with positive thinking, with a ‘can do’ attitude
• Maintain regular and consistent attendance and punctuality
• Willing to learn new skills and share your knowledge with our customers and the team

We will

• Amazing opportunities for career progression
• Provide a free bubble tea drink on breaks during the shift
• Pension Scheme
• Offer you staff discount on our bubble tea drinks
• Provide great training to ensure you fit into the team as quickly as possible
• Strive to provide numerous opportunities to help you grow as part of BUBBLE CITEA