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For Companies At a Glance
- Tasks: Lead a team to deliver top-notch customer service and maintain product quality.
- Company: Join Bubble Citea, a beloved local bubble tea brand focused on quality and customer satisfaction.
- Benefits: Enjoy free bubble tea, staff discounts, and a pension scheme while developing your career.
- Why this job: Be part of a supportive family environment that values your growth and innovation.
- Qualifications: Experience in fast-paced food/beverage settings and a positive, energetic attitude are ideal.
- Other info: Flexible hours and opportunities for TikTok content creation included!
The predicted salary is between 24000 - 36000 £ per year.
Supervisor
BUBBLE CITEA is a locally renowned bubble tea brand with a passion for high‑quality drinks, outstanding customer service, and a welcoming atmosphere. We’re more than just a place to work—we’re a place where careers are built, friendships are made, and people grow together.
We don’t just hire — we build futures. We believe in creating opportunities where you can learn, grow, and develop your career every step of the way. Whether you’re starting your first job or looking to take the next step, we’ll support you with training, progression, and a team that grows together.
Our Mission
Continuously innovate, improve our services and products to create the most memorable and happy experience for our precious customers.
We Are Looking For
- Full‑time Supervisor (Glasgow Silverburn)
You Will
- Be part of a support network working alongside the Store Manager.
- Contribute to a teamwork environment by helping in problem‑solving, customer relationships, and product quality.
- Ensure product quality and customer service meet company standards.
- Lead team members to maintain the cleanliness and upkeep of our kiosks.
- Protect employees and customers by providing a safe and clean store environment.
- Operate efficiently and effectively with bubble baristas to accomplish daily duties.
- Protect store assets by following procedures for safety, stock handling, security, maintenance, and cash handling.
- Remain calm and observant during busy periods or unforeseen situations and deploy team members to ensure the best customer experience.
- Manage and create content for TikTok.
- Complete reasonable tasks assigned by the company.
You Are
- Ideally have experience driving a high‑sales‑focused culture in a fast‑paced food/beverage industry.
- Can work flexible hours, including evenings, weekends, or holidays.
- Legally eligible to work in the UK.
- Energetic with positive thinking and a ‘can‑do’ attitude.
- Maintain regular and consistent attendance and punctuality.
- Willing to learn new skills and share knowledge with our customers and the team.
We Will
- Amazing opportunities for career progression.
- Treat you to a free bubble tea drink on breaks during the shift.
- Pension scheme.
- Offer a staff discount on our lovely bubble tea drinks.
- Provide comprehensive training to ensure you fit into the team as quickly as possible.
- Strive to provide numerous opportunities to help you grow while being part of BUBBLE CITEA.
Referrals increase your chances of interviewing at Bubble CiTea by 2x.
Location: Glasgow, Scotland, United Kingdom.
Seniority level: Mid‑Senior level.
Employment type: Full‑time.
Job function: Other – Food and Beverage Services.
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Supervisor employer: Bubble CiTea
Contact Detail:
Bubble CiTea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Show your passion for customer service during any interactions you have with the team. Whether it's through networking or casual conversations, let your enthusiasm shine through, as this aligns perfectly with Bubble Citea's core values.
✨Tip Number 2
Familiarise yourself with Bubble Citea's products and services. Being knowledgeable about their offerings will not only impress during interviews but also demonstrate your commitment to providing excellent customer experiences.
✨Tip Number 3
Highlight any previous experience in fast-paced environments, especially in the food and beverage industry. Share specific examples of how you've contributed to a positive team culture and maintained high standards of service.
✨Tip Number 4
Be prepared to discuss your ideas for creating engaging content for social media platforms like TikTok. This shows your creativity and willingness to contribute to the brand's marketing efforts, which is a key part of the Supervisor role.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Bubble Citea's core values and mission. Highlight your alignment with their focus on customer service, teamwork, and a family-like work environment in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in the food and beverage industry, especially in roles that required customer interaction and team leadership. Use specific examples to demonstrate your ability to drive sales and maintain high standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for the role of Supervisor. Mention how you can contribute to creating memorable experiences for customers and fostering a positive team atmosphere.
Highlight Flexibility and Adaptability: In your application, emphasise your willingness to work flexible hours and your ability to remain calm under pressure. Provide examples of past experiences where you successfully managed busy periods or unforeseen challenges.
How to prepare for a job interview at Bubble CiTea
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in previous roles, as this aligns perfectly with the company's core values.
✨Demonstrate Teamwork Skills
Since the role involves contributing to a teamwork environment, be prepared to discuss your experience working in teams. Highlight instances where you helped solve problems or supported colleagues, showcasing your ability to foster a collaborative atmosphere.
✨Emphasise Cleanliness and Safety
Given the importance of cleanliness and safety in the bubble tea industry, be ready to talk about your understanding of hygiene standards and how you've maintained a clean work environment in past positions. This will show that you take these responsibilities seriously.
✨Be Ready to Discuss Flexibility
The job requires flexibility in working hours, so be honest about your availability. Mention any previous experiences where you adapted to changing schedules or worked during busy periods, demonstrating your commitment to the role and the team.
