At a Glance
- Tasks: Lead a vibrant team and ensure an amazing customer experience at our bubble tea store.
- Company: Join BUBBLE CITEA, a beloved local bubble tea brand focused on people first.
- Benefits: Enjoy career progression, free bubble tea, staff discounts, and comprehensive training.
- Why this job: Be part of a fun environment where you can grow and make a real impact.
- Qualifications: Experience in a managerial role in fast-paced food or beverage settings.
- Other info: Flexible hours and opportunities to create engaging TikTok content.
The predicted salary is between 30000 - 42000 £ per year.
Join BUBBLE CITEA, a locally renowned bubble tea brand. We are looking for great team members to deliver an amazing experience to our customers. People first is one of our values; customers and employees are very important to us. We focus on career development and promotion. If you are looking for a career and not just a job, you are in the right place!
Our mission
Continuously innovate and improve our services and products to create the most memorable and happy experience for our precious customers.
What you will do
- Be in charge and responsible for all aspects of the store
- Set a positive tone and strong work ethic, leading by example
- Ensure the company's regulatory policies and daily guidelines of the store, including food safety and sanitation regulations, are strictly followed
- Supervise and oversee the sales performances of the store
- Keep the store clean and presentable
- Ensure proper shift assignments for your team members
- Ensure standards for quality, customer service and health and safety are met
- Protect employees and customers by providing a safe and clean store environment
- Recruit, select, orient and train part-time staff
- Maintain the stability and reputation of the store
- Develop a passionate working environment and help our bubble baristas to constantly grow and improve
- Build, develop and maintain a high-performing team
- Respond to customer complaints and comments
- Train and educate your team on drink preparation processes and policies
- Manage and create content for TikTok
- Complete reasonable tasks assigned by the company
What you should have
- Experience in a managerial/supervisor role in a high-sales-focused, fast-paced food or beverage industry
- Ability to work flexible hours, including evenings, weekends or holidays
- Legal eligibility to work in the United Kingdom
- An energetic person with positive thinking and a "can do" attitude
- Maintain regular and consistent attendance and punctuality
- Willingness to learn new skills and share knowledge with customers and the team
What we will provide
- Ample opportunities for career progression
- A free bubble tea drink on breaks during the shift
- A staff discount scheme on our drinks
- Comprehensive training to ensure you fit into the team quickly
- Numerous opportunities to help you grow while being part of BUBBLE CITEA
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Sales and Business Development, Food and Beverage Services
Store Manager in London employer: Bubble CiTea
Contact Detail:
Bubble CiTea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know someone at BUBBLE CITEA. A personal connection can really help you stand out in the crowd.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for bubble tea and customer service shine through. We want to see your energy and enthusiasm!
✨Tip Number 3
Prepare for situational questions. Think about how you’d handle challenges in a fast-paced environment. We love seeing candidates who can think on their feet and lead by example.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the BUBBLE CITEA family.
We think you need these skills to ace Store Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for bubble tea and customer service shine through. We want to see that you’re not just looking for a job, but a career where you can grow and make a difference!
Tailor Your CV: Make sure to customise your CV to highlight your experience in the food and beverage industry. Focus on your managerial skills and any achievements that demonstrate your ability to lead a team and drive sales.
Be Authentic: We love genuine personalities! Don’t be afraid to let your unique voice come through in your application. Share your story and what makes you a great fit for our team at BUBBLE CITEA.
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to becoming a part of our bubble tea family!
How to prepare for a job interview at Bubble CiTea
✨Know the Brand Inside Out
Before your interview, make sure you know everything about BUBBLE CITEA. Familiarise yourself with their menu, values, and mission. This shows your genuine interest in the brand and helps you connect your experience to their goals.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead by example. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated staff and handled challenges. Be ready to discuss your approach to creating a positive work environment.
✨Demonstrate Customer-Centric Thinking
BUBBLE CITEA values customer experience highly. Think of specific instances where you went above and beyond for customers. Highlight your problem-solving skills and how you handle complaints, as this will resonate well with their people-first philosophy.
✨Be Ready to Discuss Social Media Savvy
Since managing TikTok content is part of the role, come prepared with ideas on how to engage customers through social media. Share any relevant experience you have in creating engaging content or campaigns that could attract more customers to the store.