At a Glance
- Tasks: Lead a team to deliver top-notch customer service and maintain product quality.
- Company: Join the vibrant Bubble Citea family, a beloved local bubble tea brand.
- Benefits: Enjoy free bubble tea on breaks, staff discounts, and career progression opportunities.
- Other info: Flexible hours and great training to help you thrive in your role.
- Why this job: Be part of a fun, supportive environment while making customers smile every day.
- Qualifications: Experience in fast-paced food/beverage industry and a positive, energetic attitude.
The predicted salary is between 10 - 13 £ per hour.
JOIN USBUBBLE CITEA is a locally renowned bubble tea brand. We aim to keep our core value of high-quality drinks, outstanding customer service, cleanliness and hygiene. We are looking for those who love customer service to join our bubble tea family and deliver excellent customer experiences to ensure a high level of customer satisfaction. Lastly, creating a family environment within the workplace is one of our key values, so our customers and employees are extremely valuable to us. To show how much we value our employees, we focus and invest in your career development and promotion. So, if you are looking for a career and not just a job, you are in the right place.
OUR MISSION Continuously innovate, improve our services and products to create the most memorable and happy experience for our precious customers.
WE ARE LOOKING FOR Part-Time Supervisor (Glasgow BG)
YOU WILL
- Be part of a support network working alongside the Store Manager.
- Contribute to a teamwork environment by helping in problem-solving, customer relationships, and product quality.
- Ensure product quality and customer service are met company standards.
- Lead team members to maintain the cleanliness and upkeep of our kiosks.
- Protect employees and customers by providing a safe and clean store environment.
- Ensure operations efficiently and effectively by bubble baristas to accomplish daily duties.
- Be responsible for protecting the store assets by following procedures for safety, stock handling, security, maintenance, and cash handling.
- Remain calm and observant during busy periods or under unforeseeable situations and deploy the team members to ensure the best customer experiences.
- Manage and create content for TikTok.
- Complete the reasonable tasks that are assigned by the company.
YOU ARE
- Ideally have experience in driving a high sales-focused culture in the fast-paced food/beverage industry.
- Be able to work flexible hours, including evenings, weekends or holidays.
- Legally eligible to work in the UK.
- An energetic person with positive thinking, with a 'can do' attitude.
- Maintain regular and consistent attendance and punctuality.
- Willing to learn new skills and share your knowledge with our customers and the team.
WE WILL
- Amazing opportunities for career progression.
- Treat you to a free bubble tea drink on breaks during the shift.
- Pension Scheme.
- Offer you a staff discount scheme on our lovely bubble tea drinks.
- Provide you with great training to ensure you fit into the team as quickly as possible.
- Strive to provide numerous opportunities to help you grow while being a part of BUBBLE CITEA.
Supervisor (Part-Time) in Glasgow employer: Bubble CiTea
At Bubble Citea, we pride ourselves on being more than just a workplace; we foster a family environment where every team member is valued and supported. Located in Glasgow, our part-time Supervisor role offers not only competitive benefits like staff discounts and a pension scheme but also exceptional opportunities for career progression and personal development. Join us to be part of a vibrant team dedicated to delivering outstanding customer experiences while enjoying the perks of free bubble tea during your breaks!
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor (Part-Time) in Glasgow
✨Tip Number 1
Get to know the brand! Before your interview, dive into Bubble Citea's mission and values. Show us that you’re not just another candidate but someone who genuinely cares about delivering top-notch customer experiences.
✨Tip Number 2
Practice your people skills! Since we’re all about outstanding customer service, think of examples from your past where you’ve gone above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Be ready to showcase your teamwork! We love a collaborative spirit, so come prepared with examples of how you’ve worked well in a team. Highlighting your problem-solving skills will definitely catch our attention.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our bubble tea family!
We think you need these skills to ace Supervisor (Part-Time) in Glasgow
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love customer service! Share any experiences you've had that highlight your ability to create memorable moments for customers. We want to see that you're excited about joining our bubble tea family!
Highlight Teamwork Skills:Since we value a teamwork environment, make sure to mention any past experiences where you worked well with others. Whether it was in a previous job or a group project, show us how you can contribute to our supportive network!
Be Yourself!:We’re looking for energetic and positive individuals, so don’t be afraid to let your personality shine through in your application. Use a friendly tone and share what makes you unique – we want to get to know the real you!
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s super easy and ensures we see your application right away. Plus, you’ll be one step closer to joining our amazing team!
How to prepare for a job interview at Bubble CiTea
✨Know Your Bubble Tea
Familiarise yourself with the different types of bubble tea and the ingredients used. Being able to discuss your favourite drinks or suggest new ideas shows your passion for the brand and can impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations or went above and beyond to ensure customer satisfaction, as this aligns perfectly with their core values.
✨Emphasise Teamwork
Since they value a family environment, be ready to talk about your experience working in teams. Share stories that demonstrate your ability to collaborate, support colleagues, and contribute to a positive workplace culture.
✨Be Ready for a Fast-Paced Environment
Expect questions about how you handle stress and busy periods. Prepare to discuss strategies you use to stay calm and effective under pressure, as this is crucial for maintaining high service standards during peak times.
