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For Companies At a Glance
- Tasks: Lead the store, ensuring top-notch customer service and a clean environment.
- Company: Join BUBBLE CITEA, a beloved local bubble tea brand focused on quality and customer satisfaction.
- Benefits: Enjoy free bubble tea on breaks, staff discounts, and great training opportunities.
- Why this job: Be part of a supportive family-like culture that values your growth and career development.
- Qualifications: Experience in a managerial role within the fast-paced food or beverage industry is essential.
- Other info: Flexible hours and a positive work environment await you!
The predicted salary is between 24000 - 36000 £ per year.
JOIN US! BUBBLE CITEA is a locally renowned bubble tea brand. We aim to keep our core value of high-quality drinks, outstanding customer service, cleanliness and hygiene. We are looking for those who love customer service to join our bubble tea family and deliver excellent customer experiences to ensure a high level of customer satisfaction. Lastly, creating a family environment within the workplace is one of our key values, so our customers and employees are extremely valuable to us. To show how much we value our employees, we focus and invest in your career development and promotion. So, if you are looking for a career and not just a job, you are in the right place!
OUR MISSION
Continuously innovate, improve our services and products to create the most memorable and happy experience for our precious customers.
WE ARE LOOKING FOR
Assistant Manager
YOU WILL
- Be in charge and responsible for all aspects of the store
- Set a positive tone and strong work ethic, leading by example
- Ensure that the company's regulatory policies and daily guidelines of the store including food safety and sanitation regulations are strictly followed
- Supervise and oversee the sales performances of the store
- Keep the store clean and presentable
- Ensure proper shift assignment for your team members
- Ensure standards for quality, customer service and health and safety are met
- Protect employees and customers by providing a safe and clean store environment
- Maintain store part-time staff by recruiting, selecting, orienting and training
- Maintain the stability and reputation of the store
- Develop a passionate working environment and help our bubble baristas to constantly grow and improve
- Build, develop and maintain a high performing team
- Respond to customer complaints and comments
- Train and educate your team on making drink processes and policies
- Manage and create content for TikTok
- Complete the reasonable tasks assigned by the company
YOU ARE
- Experienced in a managerial/supervisor role in driving a high sales-focused culture in the fast-paced food/beverage industry
- Able to work flexible hours, including evenings, weekends or holidays
- Legally eligible to work in the UK
- An energetic person with positive thinking, with a 'can do' attitude
- Maintain regular and consistent attendance and punctuality
- Willing to learn new skills and share your knowledge with our customers & the team
WE WILL
- Amazing opportunities for career progression
- Treat you to a free bubble tea drink on breaks during the shift
- Offer you a staff discount scheme on our lovely bubble tea drinks
- Provide you with great training to ensure you fit into the team as quickly as possible
- Strive to provide numerous opportunities to help you grow while being a part of BUBBLE CITEA
Assistant Manager employer: Bubble CiTea
Contact Detail:
Bubble CiTea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with Bubble Citea's core values and mission. Understanding their commitment to high-quality drinks and outstanding customer service will help you align your responses during the interview, showcasing that you're a perfect fit for their team.
✨Tip Number 2
Prepare examples from your previous experience that demonstrate your ability to lead a team in a fast-paced environment. Highlight specific instances where you improved sales or customer satisfaction, as this will resonate well with their focus on performance.
✨Tip Number 3
Show your enthusiasm for the bubble tea industry! Research current trends and popular flavours, and be ready to discuss how you can contribute to creating memorable experiences for customers, which is a key part of their mission.
✨Tip Number 4
Demonstrate your willingness to learn and grow within the company. Bubble Citea values career development, so express your eagerness to take on new challenges and develop your skills, which will make you stand out as a candidate.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand BUBBLE CITEA's values and mission. Highlight your alignment with their focus on customer service and creating a family environment in your application.
Tailor Your CV: Make sure your CV reflects your experience in managerial roles, especially in the food and beverage industry. Emphasise any achievements related to sales performance and team leadership.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to lead a team. Mention specific examples of how you've created positive work environments or improved customer satisfaction in previous roles.
Highlight Relevant Skills: In your application, be sure to mention your flexibility in working hours, your positive attitude, and your willingness to learn. These traits are essential for the Assistant Manager role at BUBBLE CITEA.
How to prepare for a job interview at Bubble CiTea
✨Show Your Passion for Customer Service
Make sure to express your love for customer service during the interview. Bubble CITEA values outstanding customer experiences, so share examples of how you've gone above and beyond to satisfy customers in previous roles.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll need to lead by example. Prepare to discuss your experience in managing teams, setting a positive tone, and how you motivate others to achieve high sales performance.
✨Understand Food Safety Regulations
Familiarise yourself with food safety and sanitation regulations relevant to the beverage industry. Be ready to discuss how you ensure compliance in a fast-paced environment, as this is crucial for maintaining the store's reputation.
✨Emphasise Team Development
Bubble CITEA focuses on creating a family environment and developing its employees. Share your thoughts on training and mentoring team members, and provide examples of how you've helped others grow in their careers.
