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For Companies At a Glance
- Tasks: Lead the store, ensure customer satisfaction, and manage a passionate team.
- Company: Join Bubble CiTea, a beloved local bubble tea brand with a focus on quality.
- Benefits: Enjoy free bubble tea, discounts, career progression, and a bonus scheme.
- Why this job: Be part of a fun team, innovate in customer service, and grow your career.
- Qualifications: Experience in a managerial role and a positive, energetic attitude.
- Other info: Flexible hours and great training to help you succeed.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Assistant Manager role at Bubble CiTea. BUBBLE CITEA is a locally renowned bubble tea brand. We aim to keep our core value of high‑quality drinks, outstanding customer service, cleanliness and hygiene. We are looking for those who love customer service to join our bubble tea family and deliver excellent customer experiences to ensure a high level of customer satisfaction. We focus and invest in your career development and promotion. If you are looking for a career and not just a job, you are in the right place!
OUR MISSION
Continuously innovate, improve our services and products to create the most memorable and happy experience for our precious customers.
WE ARE LOOKING FOR
YOUR RESPONSIBILITIES
- Be in charge and responsible for all aspects of the store.
- Set a positive tone and strong work ethic, leading by example.
- Ensure that the company's regulatory policies and daily guidelines of the store including food safety and sanitation regulations are strictly followed.
- Supervise and oversee the sales performances of the store.
- Keep the store clean and presentable.
- Ensure proper shift assignment for your team members.
- Ensure standards for quality, customer service and health and safety are met.
- Protect employees and customers by providing a safe and clean store environment.
- Recruit, select, orient and train part‑time staff.
- Maintain the stability and reputation of the store.
- Develop a passionate working environment and help our bubble baristas to constantly grow and improve.
- Build, develop and maintain a high performing team.
- Respond to customer complaints and comments.
- Train and educate your team on making drink process and policies.
- Manage and create content for TikTok.
- Complete reasonable tasks assigned by the company.
YOUR PROFILE
- Experienced in a managerial/supervisor role in driving a high sales‑focused culture in a fast‑paced food/beverage industry.
- Be able to work flexible hours, including evenings, weekends or holidays.
- Legally eligible to work in the UK.
- An energetic person with positive thinking and a ‘can do’ attitude.
- Maintain regular and consistent attendance and punctuality.
- Willing to learn new skills and share knowledge with our customers & the team.
WHAT WE OFFER
- Amazing opportunities for career progression.
- Free bubble tea drink on breaks during the shift.
- Staff discount scheme on our bubble tea drinks.
- Great training to ensure you fit into the team as quickly as possible.
- Numerous opportunities to help you grow while being part of BUBBLE CITEA.
- Bonus scheme.
- Pension scheme.
Assistant Manager employer: Bubble CiTea
Contact Detail:
Bubble CiTea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company! Before your interview, dive into Bubble CiTea's mission and values. Show us that you’re not just another candidate but someone who genuinely cares about delivering excellent customer experiences.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience in a way that aligns with our focus on high-quality service and team leadership.
✨Tip Number 3
Bring your A-game! Dress smartly and arrive on time for your interview. First impressions matter, and we want to see that you take this opportunity seriously and are ready to lead by example.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us that you’re enthusiastic about the role and reinforces your interest in being part of our bubble tea family.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love customer service! Share any experiences that highlight your dedication to creating memorable customer experiences. We want to see that you’re as excited about this role as we are!
Tailor Your Application: Make sure to customise your application to fit the Assistant Manager role. Highlight your managerial experience and how it aligns with our values at Bubble CiTea. This shows us that you’ve done your homework and are genuinely interested in joining our bubble tea family.
Be Authentic: We appreciate honesty and authenticity. Don’t be afraid to let your personality shine through in your application. Share your unique story and what makes you a great fit for our team. We’re looking for energetic individuals who can bring a positive vibe to our store!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and can get back to you promptly. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Bubble CiTea
✨Know Your Bubble Tea!
Familiarise yourself with Bubble CiTea's menu and the unique aspects of their drinks. Being able to discuss your favourite bubble tea flavours or suggest new ideas shows your passion for the brand and customer service.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or improved customer satisfaction. Highlighting your ability to motivate and develop others will resonate well with their focus on building a high-performing team.
✨Emphasise Customer Service Excellence
Be ready to discuss how you handle customer complaints and ensure a positive experience. Share specific instances where you turned a negative situation into a positive one, as this aligns perfectly with their mission of delivering outstanding customer service.
✨Get Creative with Social Media
Since managing TikTok content is part of the role, think of fun and engaging ideas you could bring to the table. Show your enthusiasm for social media and how you can help promote Bubble CiTea in a fresh and exciting way.
