At a Glance
- Tasks: Lead a team, ensure excellent service, and manage store operations.
- Company: Bubble CiTea, a vibrant bubble tea brand focused on quality and community.
- Benefits: Career growth, ongoing training, staff discounts, and free bubble tea every shift.
- Other info: Flexible hours and opportunities for promotion into management.
- Why this job: Join a fun, supportive team and develop your leadership skills.
- Qualifications: Experience in a fast-paced environment and a passion for people.
The predicted salary is between 28000 - 35000 £ per year.
BUBBLE CITEA is a locally renowned bubble tea brand with a passion for high-quality drinks, outstanding customer service, and a welcoming atmosphere. We're more than just a place to work—we’re a place where careers are built, friendships are made, and people grow together. We don’t just hire — we build futures. We believe in creating opportunities where you can learn, grow, and develop your career every step of the way.
OUR MISSION
Continuously innovate and improve our services and products to create the most memorable and happy experience for our precious customers.
As a Supervisor, you will:
- Handle end-of-day cash-ups and complete finance records accurately
- Support training and development of team members, providing refresher training as needed
- Ensure drinks are prepared to recipe standards, ingredients are correctly cooked, and allergen standards are maintained
- Deliver excellent customer service, promote the menu, offers, and loyalty app, and resolve customer queries
- Maintain store appearance, cleanliness, equipment, and stock organisation
- Open and close the store, oversee operational standards, and delegate tasks effectively
- Monitor stock levels, minimise wastage, and manage delivery partner systems
- Support content creation and social media engagement, including TikTok
- Drive sales to meet store targets
- Ensure compliance with health, safety, and regulatory standards
- Complete the reasonable tasks that assigned by the company
YOU ARE:
- Supervisory experience in a fast-paced food or beverage environment is preferred
- A natural leader with a proactive, “can do” attitude
- Passionate about people, service, and personal development
- Open to learning and sharing your knowledge with others
- Flexible with working hours (evenings, weekends, and holidays as needed)
- Reliable, punctual, and ready to make a difference
- Eligible to work legally in the UK
WHAT WE OFFER:
- Clear career progression paths—your growth is our priority
- Ongoing training & development to build your skills and confidence
- Opportunities for promotion into management and beyond
- A fun, supportive, and family-like team culture
- Staff discounts on our amazing drinks
- A free bubble tea during every shift
- The chance to be part of a brand that values you—not just as an employee, but as a future leader
YOUR CAREER STARTS HERE
At BUBBLE CITEA, we’re not just offering a job—we’re offering you a place to thrive. So if you're ready to take the next step and grow your career in a vibrant, people-first company, apply now and let’s build something amazing together.
Supervisor in Telford employer: Bubble CiTea Ltd.
At Bubble CiTea, we pride ourselves on being more than just a workplace; we are a community where careers flourish and friendships blossom. Located in a vibrant area, we offer clear career progression paths, ongoing training, and a supportive team culture that values each member as a future leader. With perks like staff discounts and a free bubble tea during every shift, we ensure that your experience here is not only rewarding but also enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Telford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Bubble CiTea Ltd.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Bubble CiTea Ltd.
Don't be shy about reaching out to Bubble CiTea Ltd. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor in Telford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Bubble CiTea Ltd. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Bubble CiTea Ltd.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
