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For Companies At a Glance
- Tasks: Lead a team to deliver top-notch customer service and maintain product quality.
- Company: Join BUBBLE CITEA, a beloved local bubble tea brand focused on quality and customer satisfaction.
- Benefits: Enjoy career progression, a pension scheme, free drinks during shifts, and staff discounts.
- Why this job: Be part of a supportive family environment that values your growth and innovation.
- Qualifications: Experience in fast-paced food/beverage settings and a positive, can-do attitude are ideal.
- Other info: Flexible hours and opportunities to create engaging TikTok content are included.
The predicted salary is between 24000 - 36000 £ per year.
JOIN US!
BUBBLE CITEA is a locally renowned bubble tea brand. We aim to keep our core value of high-quality drinks, outstanding customer service, cleanliness and hygiene. We are looking for those who love customer service to join our bubble tea family and deliver excellent customer experiences to ensure high level of customer satisfaction. Lastly, creating a family environment within the workplace is one of our key values, so our customers and employees are extremely valuable to us. To show how much we value our employees, we focus and invest on your career development and promotion. So, if you are looking for a career and not just a job, you are in the right place!
OUR MISSION
Continuously innovate, improve our services and products to create the most memorable and happy experience for our precious customers
WE ARE LOOKING FOR
- Supervisor (full-time)
YOU WILL
- Be part of a support network working alongside the Store Manager
- Contribute to a teamwork environment by helping in problem-solving, customer relationships, and product quality
- Ensure product quality and customer service are met company standard
- Lead team members to maintain the cleanliness and upkeep of our kiosks
- Protect employees and customers by providing a safe and clean store environment
- Ensure operate efficiently and effectively by bubble baristas to accomplish daily duties
- Be responsible for protecting the store assets by following procedures for safety, stock handling, security, maintenance, and cash handling
- Remain calm & observant during busy periods or under unforeseeable situations and deploy the team members to ensure best customer experiences
- Manage and create content for the tiktok
- Complete the reasonable tasks that assigned by the company
YOU ARE
- Ideally have experience in driving a high sales-focused culture in fast-paced food/beverage industry
- Be able to work flexible hours, including evenings, weekends or holidays
- Legally eligible to work in the UK
- An energetic person with positive thinking, with a ‘can do’ attitude
- Maintain regular and consistent attendance and punctuality
- Willing to learn new skills and share your knowledge with our customers & the team
WE WILL
- Amazing opportunities for career progression
- Pension scheme
- Treat you a free bubble tea drink on breaks during the shift
- Offer you staff discount scheme on our lovely bubble tea drinks
- Provide you with great training to ensure you fit into the team as quickly as possible
- Strive to provide numerous opportunities to help your grow while being a part of BUBBLE CITEA
#J-18808-Ljbffr
Supervisor employer: Bubble CiTea Ltd.
Contact Detail:
Bubble CiTea Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with Bubble Citea's core values and mission. Understanding their commitment to high-quality drinks and outstanding customer service will help you align your responses during the interview, showcasing that you're a perfect fit for their team.
✨Tip Number 2
Highlight any previous experience in the food and beverage industry, especially in roles that required teamwork and customer interaction. Be ready to share specific examples of how you've contributed to a positive customer experience or resolved issues in a fast-paced environment.
✨Tip Number 3
Prepare to discuss your leadership skills and how you can motivate a team. Since the role involves leading team members, think of instances where you've successfully guided others or improved team dynamics in previous jobs.
✨Tip Number 4
Show your enthusiasm for learning and personal development. Bubble Citea values career progression, so express your eagerness to grow within the company and how you plan to contribute to its success while developing your own skills.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Bubble Citea's core values and mission. Highlight your alignment with their focus on customer service, teamwork, and a family-like work environment in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in the food and beverage industry, especially in roles that required customer interaction and team leadership. Use specific examples to demonstrate your skills in driving sales and maintaining product quality.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to thrive in a fast-paced environment. Mention any previous supervisory experience and how you can contribute to creating a positive atmosphere at Bubble Citea.
Showcase Your Flexibility: In your application, emphasise your willingness to work flexible hours, including evenings and weekends. This is crucial for a role that requires adaptability in a busy bubble tea shop.
How to prepare for a job interview at Bubble CiTea Ltd.
✨Show Your Passion for Customer Service
Make sure to express your love for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
✨Demonstrate Teamwork Skills
Since the role involves contributing to a teamwork environment, be prepared to discuss how you have successfully collaborated with others in past jobs. Highlight any experiences where you helped solve problems as a team.
✨Emphasise Cleanliness and Safety
Given the importance of cleanliness and safety in the bubble tea industry, mention your commitment to maintaining high standards in these areas. You could share any relevant experiences or practices you follow to ensure a safe environment.
✨Be Ready to Discuss Flexibility
The job requires flexibility in working hours, so be ready to talk about your availability. Show that you're willing to work evenings, weekends, or holidays, and explain how you manage your time effectively.
