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For Companies At a Glance
- Tasks: Lead a team to deliver top-notch customer service and maintain product quality.
- Company: Join Bubble Citea, a beloved local bubble tea brand focused on quality and customer satisfaction.
- Benefits: Enjoy flexible hours, free bubble tea on breaks, and staff discounts.
- Why this job: Be part of a supportive family environment that values your growth and career development.
- Qualifications: Experience in fast-paced food/beverage industry preferred; must be legally eligible to work in the UK.
- Other info: Manage TikTok content and contribute to a fun, energetic workplace.
JOIN US!
BUBBLE CITEA is a locally renowned bubble tea brand. We aim to keep our core value of high-quality drinks, outstanding customer service, cleanliness and hygiene. We are looking for those who love customer service to join our bubble tea family and deliver excellent customer experiences to ensure high level of customer satisfaction. Lastly, creating a family environment within the workplace is one of our key values, so our customers and employees are extremely valuable to us. To show how much we value our employees, we focus and invest on your career development and promotion. So, if you are looking for a career and not just a job, you are in the right place!
OUR MISSION
Continuously innovate, improve our services and products to create the most memorable and happy experience for our precious customers
WE ARE LOOKING FOR
- Part time Supervisor (20-25hrs/week)
YOU WILL
- Be part of a support network working alongside the Store Manager
- Contribute to a teamwork environment by helping in problem-solving, customer relationships, and product quality
- Ensure product quality and customer service are met company standard
- Lead team members to maintain the cleanliness and upkeep of our kiosks
- Protect employees and customers by providing a safe and clean store environment
- Ensure operate efficiently and effectively by bubble baristas to accomplish daily duties
- Be responsible for protecting the store assets by following procedures for safety, stock handling, security, maintenance, and cash handling
- Remain calm & observant during busy periods or under unforeseeable situations and deploy the team members to ensure best customer experiences
- Manage and create content for the tiktok
- Complete the reasonable tasks that assigned by the company
YOU ARE
- Ideally have experience in driving a high sales-focused culture in fast-paced food/beverage industry
- Be able to work flexible hours, including evenings, weekends or holidays
- Legally eligible to work in the UK
- An energetic person with positive thinking, with a ‘can do’ attitude
- Maintain regular and consistent attendance and punctuality
- Willing to learn new skills and share your knowledge with our customers & the team
WE WILL
- Amazing opportunities for career progression
- Treat you a free bubble tea drink on breaks during the shift
- Offer you staff discount scheme on our lovely bubble tea drinks
- Provide you with great training to ensure you fit into the team as quickly as possible
- Strive to provide numerous opportunities to help your grow while being a part of BUBBLE CITEA
#J-18808-Ljbffr
Supervisor employer: Bubble CiTea Ltd.
Contact Detail:
Bubble CiTea Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Show your passion for customer service during any interactions you have with us. Whether it's in a casual conversation or during an interview, let your enthusiasm shine through. We value those who genuinely enjoy creating memorable experiences for customers.
✨Tip Number 2
Familiarise yourself with our brand and products before applying. Understanding what makes Bubble Citea unique will help you stand out. Mention specific drinks or services you love when you chat with us; it shows you're invested in our mission.
✨Tip Number 3
Demonstrate your teamwork skills by sharing examples of how you've successfully collaborated with others in previous roles. We’re looking for someone who can contribute to a positive work environment, so highlight your ability to support and uplift your colleagues.
✨Tip Number 4
Be prepared to discuss your flexibility in working hours. Since we operate during evenings and weekends, showing that you're willing to adapt your schedule will make you a more attractive candidate. It’s all about being ready to jump in when needed!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Bubble Citea's core values and mission. Highlight your alignment with their focus on customer service, teamwork, and creating a family environment in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in the food and beverage industry, especially in roles that required customer interaction and team leadership. Use specific examples to demonstrate your skills in maintaining product quality and customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to thrive in a fast-paced environment. Mention any previous supervisory experience and how you can contribute to the team at Bubble Citea.
Showcase Your Flexibility: In your application, emphasise your willingness to work flexible hours, including evenings and weekends. This is crucial for a part-time supervisor role, so make it clear that you are available and eager to meet the demands of the job.
How to prepare for a job interview at Bubble CiTea Ltd.
✨Show Your Passion for Customer Service
Make sure to express your love for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
✨Demonstrate Teamwork Skills
Since the role involves contributing to a teamwork environment, be prepared to discuss your experience working in teams. Highlight instances where you helped solve problems or supported colleagues to achieve common goals.
✨Emphasise Cleanliness and Hygiene
Given the importance of cleanliness in the bubble tea industry, mention your understanding of hygiene standards and how you’ve maintained cleanliness in past jobs. This will show that you align with the company's core values.
✨Be Ready to Discuss Flexibility
The job requires flexible hours, so be ready to talk about your availability. Show that you are willing to work evenings, weekends, or holidays, and share any previous experiences where you adapted your schedule to meet business needs.
