Store Manager

Store Manager

Cardiff Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the store, ensuring a fantastic customer experience and managing daily operations.
  • Company: Join BUBBLE CITEA, a beloved local bubble tea brand focused on innovation and customer happiness.
  • Benefits: Enjoy free bubble tea on breaks, staff discounts, and career progression opportunities.
  • Why this job: Be part of a supportive team that values growth, creativity, and a positive work environment.
  • Qualifications: Experience in a managerial role within the fast-paced food or beverage industry is essential.
  • Other info: Flexible hours and a chance to create engaging TikTok content are part of the role.

The predicted salary is between 28800 - 42000 £ per year.

JOIN US!

BUBBLE CITEA is a locally renowned bubble tea brand. We are looking for great members to join our bubble tea family to delivering an amazing experience for our customers. People first is one of our values, customers and employees are very important to us. We focus on career development and promotion. If you are looking for a career and not just a job, you are in the right place!

OUR MISSION

Continuously innovate and improve our services and products to create the most memorable and happy experience for our precious customers.

WE ARE LOOKING FOR

  • Store Manager

YOU WILL

  • Be in charge and responsible of all aspects of the store
  • Set a positive tone and strong work ethic, leading by example
  • Ensure that the company\’s regulatory policies and daily guidelines of the store including food safety and sanitation regulations are strictly followed
  • Supervise and oversee the sales performances of the store
  • Keep the store clean and presentable
  • Ensures the proper shift assignment for your team members
  • Ensure standards for quality, customer service and health and safety are met
  • Protect employees and customers by providing a safe and clean store environment
  • Maintain store part-time staff by recruiting, selecting, orienting and training
  • Maintain the stability and reputation of the store
  • Develop a passionate working environment and help our bubble baristas to constantly grow and improve
  • Build, develop and maintain a high performing team
  • Respond to customer complaints and comments
  • Train and educate your team on making drink process and policies
  • Manage and create content for the tiktok
  • Complete the reasonable tasks that assigned by the company

YOU ARE

  • Experienced in managerial/supervisor role in driving a high sales-focused culture in fast-paced food/beverage industry
  • Be able to work flexible hours, including evenings, weekends or holidays
  • Legally eligible to work in the UK
  • An energetic person with positive thinking, with a \’can do’ attitude
  • Maintain regular and consistent attendance and punctuality
  • Willing to learn new skills and share your knowledge with our customers & the team

WE WILL

  • Amazing opportunities for career progression
  • Treat you a free bubble tea drink on breaks during the shift
  • Offer you staff discount scheme on our lovely bubble tea drinks
  • Provide you with great training to ensure you fit into the team as quickly as possible
  • Strive to provide numerous opportunities to help your grow while being a part of BUBBLE CITEA

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Store Manager employer: Bubble CiTea Ltd.

At BUBBLE CITEA, we pride ourselves on being a people-first employer, where both our customers and employees are at the heart of everything we do. As a Store Manager, you will not only lead a passionate team in delivering exceptional service but also benefit from fantastic career progression opportunities, comprehensive training, and a supportive work culture that values innovation and personal growth. Enjoy perks like free bubble tea during your shifts and exclusive staff discounts while working in a vibrant environment that fosters creativity and teamwork.
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Contact Detail:

Bubble CiTea Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager

✨Tip Number 1

Familiarise yourself with Bubble Citea's brand values and mission. Understanding their focus on customer experience and employee development will help you align your approach during interviews and discussions.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams in fast-paced environments. Highlighting specific instances where you've driven sales or improved team performance can set you apart.

✨Tip Number 3

Research the latest trends in the bubble tea industry and be ready to discuss innovative ideas that could enhance customer experience at Bubble Citea. This demonstrates your passion for the role and commitment to continuous improvement.

✨Tip Number 4

Prepare to discuss how you would handle customer complaints and ensure a positive store environment. Being able to articulate your strategies for maintaining high standards of service will show that you're a great fit for the Store Manager position.

We think you need these skills to ace Store Manager

Leadership Skills
Customer Service Excellence
Sales Management
Team Building
Conflict Resolution
Food Safety Knowledge
Training and Development
Time Management
Communication Skills
Problem-Solving Skills
Adaptability
Organisational Skills
Social Media Management
Positive Attitude

Some tips for your application 🫡

Understand the Company Culture: Before applying, take some time to understand Bubble Citea's values and mission. Highlight your alignment with their 'people first' approach and commitment to customer experience in your application.

Tailor Your CV: Make sure your CV reflects your experience in managerial roles within the food and beverage industry. Emphasise any achievements related to sales performance and team leadership that demonstrate your ability to drive a high sales-focused culture.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for bubble tea and customer service. Mention specific examples of how you've led teams, handled customer complaints, or improved store operations in previous roles.

Showcase Your Flexibility: In your application, mention your willingness to work flexible hours, including evenings and weekends. This is crucial for a Store Manager role, so make it clear that you are adaptable and ready to meet the demands of the job.

How to prepare for a job interview at Bubble CiTea Ltd.

✨Show Your Passion for Bubble Tea

Make sure to express your enthusiasm for bubble tea and the brand during the interview. Share any personal experiences you have with the product and how it aligns with your values, especially regarding customer service and community.

✨Demonstrate Leadership Skills

As a Store Manager, you'll need to lead by example. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated staff and maintained a positive work environment.

✨Understand Food Safety Regulations

Familiarise yourself with food safety and sanitation regulations relevant to the beverage industry. Be ready to discuss how you would ensure compliance in the store and maintain a clean and safe environment for both customers and employees.

✨Prepare for Customer Service Scenarios

Think about potential customer complaints or issues that could arise in a busy store. Prepare responses that demonstrate your problem-solving skills and commitment to providing an exceptional customer experience.

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