At a Glance
- Tasks: Supervise team operations and ensure top-notch customer service at our bubble tea kiosks.
- Company: Join BUBBLE CITEA, a beloved local bubble tea brand focused on quality and customer satisfaction.
- Benefits: Enjoy free bubble tea, staff discounts, a pension scheme, and career progression opportunities.
- Why this job: Be part of a fun, family-like environment that values your growth and creativity.
- Qualifications: Experience in fast-paced food/beverage settings and a positive, energetic attitude are preferred.
- Other info: Flexible hours, including evenings and weekends, with a focus on teamwork and problem-solving.
JOIN US! BUBBLE CITEA is a locally renowned bubble tea brand. We aim to keep our core values of high-quality drinks, outstanding customer service, cleanliness, and hygiene. We are looking for individuals who love customer service to join our bubble tea family and deliver excellent customer experiences to ensure high customer satisfaction. Creating a family environment within the workplace is one of our key values, making our customers and employees extremely valuable to us. We focus on and invest in your career development and promotion, so if you are looking for a career and not just a job, you are in the right place!
OUR MISSION
Continuously innovate and improve our services and products to create the most memorable and happy experience for our customers.
WE ARE LOOKING FOR
Part Time Supervisor
YOU WILL
- Be part of a support network working alongside the Store Manager
- Contribute to a teamwork environment by helping in problem-solving, customer relationships, and product quality
- Ensure product quality and customer service meet company standards
- Lead team members to maintain the cleanliness and upkeep of our kiosks
- Protect employees and customers by providing a safe and clean store environment
- Ensure efficient operation by bubble baristas to accomplish daily duties
- Be responsible for protecting store assets by following procedures for safety, stock handling, security, maintenance, and cash handling
- Remain calm and observant during busy periods or under unforeseeable situations and deploy team members to ensure the best customer experiences
- Manage and create content for TikTok
- Complete reasonable tasks assigned by the company
YOU ARE
- Ideally have experience in driving a high sales-focused culture in the fast-paced food/beverage industry
- Be able to work flexible hours, including evenings, weekends, or holidays
- Legally eligible to work in the UK
- An energetic person with positive thinking and a 'can do' attitude
- Maintain regular and consistent attendance and punctuality
- Willing to learn new skills and share your knowledge with our customers and team
WE WILL
- Offer amazing opportunities for career progression
- Treat you to a free bubble tea drink on breaks during the shift
- Provide a pension scheme
- Offer staff discounts on our bubble tea drinks
- Provide great training to help you integrate into the team quickly
- Strive to provide numerous opportunities for your growth as part of BUBBLE CITEA
Contact Detail:
Bubble CiTea Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Supervisor
✨Tip Number 1
Familiarise yourself with Bubble Citea's core values and mission. Understanding their focus on high-quality drinks and outstanding customer service will help you align your responses during the interview, showcasing that you're a perfect fit for their team.
✨Tip Number 2
Highlight any previous experience in the food and beverage industry, especially in supervisory roles. Be ready to discuss specific examples of how you've driven sales or improved customer satisfaction in past positions.
✨Tip Number 3
Prepare to demonstrate your teamwork skills. Since the role involves contributing to a supportive environment, think of instances where you've successfully collaborated with others to solve problems or enhance customer experiences.
✨Tip Number 4
Show your enthusiasm for social media, particularly TikTok. Since managing content for their TikTok is part of the job, be ready to share ideas on how you could engage customers through creative content that reflects the brand's fun and vibrant culture.
We think you need these skills to ace Part Time Supervisor
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with BUBBLE CITEA's core values, such as high-quality drinks and outstanding customer service. Reflect these values in your application to show that you align with their mission.
Tailor Your CV: Highlight any relevant experience in customer service or the food and beverage industry. Emphasise your ability to work in a team and manage customer relationships, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've contributed to a positive customer experience in previous roles, showcasing your 'can do' attitude.
Showcase Your Flexibility: Since the position requires flexible working hours, make sure to mention your availability in your application. Highlight your willingness to work evenings, weekends, or holidays to demonstrate your commitment.
How to prepare for a job interview at Bubble CiTea Ltd.
✨Show Your Passion for Customer Service
Make sure to express your love for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in previous roles, as this aligns perfectly with the company's core values.
✨Demonstrate Teamwork Skills
Since the role involves contributing to a teamwork environment, be prepared to discuss your experience working in teams. Highlight instances where you helped solve problems or supported colleagues, showcasing your ability to foster a collaborative atmosphere.
✨Emphasise Flexibility and Adaptability
The job requires working flexible hours, so it's important to convey your willingness to adapt. Discuss your availability and any past experiences where you successfully managed changing schedules or high-pressure situations.
✨Prepare for TikTok Content Creation
As managing TikTok content is part of the role, think about creative ideas you could bring to the table. Be ready to share your thoughts on engaging content that could promote the brand and attract customers, demonstrating your understanding of social media trends.