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For Companies At a Glance
- Tasks: Lead a vibrant bubble tea store and create unforgettable customer experiences.
- Company: Join BUBBLECITEA, a beloved local bubble tea brand with a family-like culture.
- Benefits: Enjoy free bubble tea, staff discounts, and amazing career progression opportunities.
- Why this job: Be part of a fun team that values your growth and creativity.
- Qualifications: Experience in management and a passion for customer service required.
- Other info: Flexible hours and a dynamic work environment await you!
The predicted salary is between 24000 - 36000 £ per year.
BUBBLECITEA is a locally renowned bubble tea brand. We aim to keep our core values of high-quality drinks, outstanding customer service, cleanliness, and hygiene. We are looking for those who love customer service to join our bubble tea family and deliver excellent customer experiences to ensure a high level of customer satisfaction. Lastly, creating a family environment within the workplace is one of our key values, so our customers and employees are extremely valuable to us. To show how much we value our employees, we focus on and invest in your career development and promotion. So, if you are looking for a career and not just a job, you are in the right place!
OUR MISSION
Continuously innovate, improve our services and products to create the most memorable and happy experience for our precious customers.
WE ARE LOOKING FOR
- You will be in charge and responsible for all aspects of the store.
- Set a positive tone and strong work ethic, leading by example.
- Ensure that the company's regulatory policies and daily guidelines of the store including food safety and sanitation regulations are strictly followed.
- Supervise and oversee the sales performances of the store.
- Keep the store clean and presentable.
- Ensure the proper shift assignment for your team members.
- Ensure standards for quality, customer service, and health and safety are met.
- Protect employees and customers by providing a safe and clean store environment.
- Maintain store part-time staff by recruiting, selecting, orienting, and training.
- Maintain the stability and reputation of the store.
- Develop a passionate working environment and help our bubble baristas to constantly grow and improve.
- Build, develop, and maintain a high-performing team.
- Respond to customer complaints and comments.
- Train and educate your team on drink making processes and policies.
- Manage and create content for TikTok.
- Complete the reasonable tasks assigned by the company.
YOU ARE
- Experienced in managerial/supervisor role in driving a high sales-focused culture in a fast-paced food/beverage industry.
- Able to work flexible hours, including evenings, weekends, or holidays.
- Legally eligible to work in the UK.
- An energetic person with positive thinking, with a 'can-do' attitude.
- Maintain regular and consistent attendance and punctuality.
- Willing to learn new skills and share your knowledge with our customers and the team.
WE WILL
- Amazing opportunities for career progression.
- Treat you to a free bubble tea drink on breaks during the shift.
- Offer you a staff discount scheme on our lovely bubble tea drinks.
- Provide you with great training to ensure you fit into the team as quickly as possible.
- Strive to provide numerous opportunities to help you grow while being a part of BUBBLECITEA.
Assistant Manager in Guildford employer: Bubble CiTea Ltd.
Contact Detail:
Bubble CiTea Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Guildford
✨Tip Number 1
Get to know the brand! Before your interview, dive into BubbleCitea's mission and values. Show us that you’re not just another candidate but someone who genuinely cares about delivering outstanding customer service and creating a family environment.
✨Tip Number 2
Practice your people skills! Since we’re all about customer satisfaction, think of examples where you've gone above and beyond for customers. Be ready to share these stories during your chat with us!
✨Tip Number 3
Show off your leadership vibe! We want to see how you can set a positive tone and lead by example. Think about times when you’ve motivated a team or handled a tricky situation – this is your chance to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our bubble tea family!
We think you need these skills to ace Assistant Manager in Guildford
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your love for customer service shine through! Share any experiences where you went above and beyond to make someone's day better. We want to see that you're excited about creating memorable experiences for our customers.
Highlight Your Team Spirit: Since we value a family environment, it's important to showcase your ability to work well in a team. Mention any past roles where you collaborated with others or helped foster a positive workplace culture. We’re all about building each other up!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our bubble tea family.
Apply Through Our Website: Make sure to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Bubble CiTea Ltd.
✨Know Your Bubble Tea
Familiarise yourself with the different types of bubble tea and the ingredients used. Being able to discuss your favourite drinks or even suggest new flavours can show your passion for the brand and its products.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided outstanding customer service. Highlight how you handled difficult situations or went above and beyond to ensure customer satisfaction, as this aligns perfectly with their core values.
✨Demonstrate Leadership Qualities
Think of instances where you led a team or took initiative in a previous role. Discuss how you set a positive tone and motivated others, as they are looking for someone who can lead by example and create a family environment.
✨Be Ready to Discuss Team Development
Since they value career development, come prepared with ideas on how you would train and develop your team. Share your thoughts on fostering a passionate working environment and how you can help baristas grow and improve their skills.
