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- Tasks: Lead a team to deliver top-notch customer service and maintain product quality.
- Company: Join Bubble Citea, a beloved local bubble tea brand in Glasgow.
- Benefits: Enjoy competitive pay, free bubble tea, staff discounts, and career progression.
- Why this job: Be part of a fun, family-like environment while gaining valuable experience.
- Qualifications: Experience in fast-paced food/beverage industry and a positive attitude.
- Other info: Flexible hours and great training provided for your success.
The predicted salary is between 12 - 13 £ per hour.
BUBBLE CITEA is a locally renowned bubble tea brand. We aim to keep our core value of high-quality drinks, outstanding customer service, cleanliness and hygiene. We are looking for those who love customer service to join our bubble tea family and deliver excellent customer experiences to ensure a high level of customer satisfaction. Creating a family environment within the workplace is one of our key values, so our customers and employees are extremely valuable to us. We focus and invest in your career development and promotion.
OUR MISSION
Continuously innovate, improve our services and products to create the most memorable and happy experience for our precious customers.
WE ARE LOOKING FOR
- Part-Time Supervisor (Glasgow BG)
YOU WILL
- Be part of a support network working alongside the Store Manager.
- Contribute to a teamwork environment by helping in problem-solving, customer relationships, and product quality.
- Ensure product quality and customer service meet company standards.
- Lead team members to maintain the cleanliness and upkeep of our kiosks.
- Protect employees and customers by providing a safe and clean store environment.
- Ensure efficient operation by bubble baristas to accomplish daily duties.
- Be responsible for protecting the store assets by following procedures for safety, stock handling, security, maintenance, and cash handling.
- Remain calm & observant during busy periods or under unforeseeable situations and deploy team members to ensure the best customer experiences.
- Manage and create content for TikTok.
- Complete reasonable tasks assigned by the company.
YOU ARE
- Ideally have experience in driving a high sales-focused culture in the fast-paced food/beverage industry.
- Be able to work flexible hours, including evenings, weekends, or holidays.
- Legally eligible to work in the UK.
- An energetic person with positive thinking, with a ‘can do’ attitude.
- Maintain regular and consistent attendance and punctuality.
- Willing to learn new skills and share your knowledge with our customers & the team.
WE WILL
- Provide amazing opportunities for career progression.
- Treat you to a free bubble tea drink on breaks during the shift.
- Offer you a staff discount scheme on our lovely bubble tea drinks.
- Provide you with great training to ensure you fit into the team as quickly as possible.
- Strive to provide numerous opportunities to help you grow while being a part of BUBBLE CITEA.
Supervisor (Part-Time) in Glasgow employer: Bubble CiTea Ltd.
Contact Detail:
Bubble CiTea Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (Part-Time) in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, check out Bubble Citea's social media and website. Understanding their values and mission will help you connect with them during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in customer service.
✨Tip Number 3
Show your personality! Bubble Citea is all about creating a family environment, so let your enthusiasm shine through. Share your passion for customer service and how you can contribute to their team culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're genuinely interested in the role and helps keep you on their radar as they make their decision.
We think you need these skills to ace Supervisor (Part-Time) in Glasgow
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love customer service! Share any experiences that highlight your enthusiasm and how you can contribute to creating memorable experiences for our customers.
Tailor Your Application: Make sure to customise your application to fit the Supervisor role at Bubble Citea. Highlight relevant experience in the food and beverage industry and how it aligns with our mission of high-quality service and teamwork.
Be Yourself: We want to get to know the real you! Use a friendly tone in your application and don’t be afraid to show your personality. We value a positive attitude and a ‘can do’ spirit, so let that shine through!
Apply Through Our Website: For the best chance of joining our bubble tea family, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on your journey with Bubble Citea!
How to prepare for a job interview at Bubble CiTea Ltd.
✨Know Your Bubble Tea!
Familiarise yourself with Bubble Citea's menu and the different types of bubble tea they offer. Being able to discuss your favourite drinks or suggest new ideas shows your passion for the brand and customer service.
✨Showcase Your Team Spirit
Since teamwork is key in this role, prepare examples of how you've successfully worked in a team before. Highlight any experiences where you helped solve problems or improved customer relationships, as this will resonate well with their values.
✨Demonstrate Your Customer Service Skills
Think of specific instances where you provided excellent customer service. Be ready to share these stories during the interview, as they want someone who can ensure high levels of customer satisfaction.
✨Be Ready for a Fast-Paced Environment
Prepare to discuss how you handle busy periods or stressful situations. They’re looking for someone who remains calm and observant, so think of examples that showcase your ability to manage pressure while keeping the team motivated.
