At a Glance
- Tasks: Lead a vibrant team and ensure top-notch customer experiences at our bubble tea store.
- Company: Join Bubble Citea, a beloved local bubble tea brand with a family-like atmosphere.
- Benefits: Enjoy competitive salary, free bubble tea, staff discounts, and career progression opportunities.
- Other info: Flexible hours and a supportive team culture await you!
- Why this job: Be part of a fun, fast-paced environment where your contributions truly matter.
- Qualifications: Experience in management or supervision within the food/beverage industry is essential.
The predicted salary is between 27000 - 28000 £ per year.
BUBBLE CITEA is a locally renowned bubble tea brand. We aim to keep our core value of high-quality drinks, outstanding customer service, cleanliness and hygiene. We are looking for those who love customer service to join our bubble tea family and deliver excellent customer experiences to ensure a high level of customer satisfaction. Creating a family environment within the workplace is one of our key values, so our customers and employees are extremely valuable to us. We focus and invest in your career development and promotion.
OUR MISSION
Continuously innovate, improve our services and products to create the most memorable and happy experience for our precious customers.
WE ARE LOOKING FOR
- Assistant Manager
YOU WILL
- Be in charge and responsible for all aspects of the store
- Set a positive tone and strong work ethic, leading by example
- Ensure that the company's regulatory policies and daily guidelines of the store including food safety and sanitation regulations are strictly followed
- Supervise and oversee the sales performances of the store
- Keep the store clean and presentable
- Ensure proper shift assignment for your team members
- Ensure standards for quality, customer service and health and safety are met
- Protect employees and customers by providing a safe and clean store environment
- Maintain store part-time staff by recruiting, selecting, orienting and training
- Maintain the stability and reputation of the store
- Develop a passionate working environment and help our bubble baristas to constantly grow and improve
- Build, develop and maintain a high performing team
- Respond to customer complaints and comments
- Train and educate your team on making drink processes and policies
- Manage and create content for TikTok
- Complete reasonable tasks assigned by the company
YOU ARE
- Experienced in a managerial/supervisor role in driving a high sales-focused culture in the fast-paced food/beverage industry
- Able to work flexible hours, including evenings, weekends or holidays
- Legally eligible to work in the UK
- An energetic person with positive thinking, with a ‘can do’ attitude
- Maintain regular and consistent attendance and punctuality
- Willing to learn new skills and share your knowledge with our customers & the team
WE WILL
- Provide amazing opportunities for career progression
- Treat you to a free bubble tea drink on breaks during the shift
- Offer you a staff discount scheme on our lovely bubble tea drinks
- Provide you with great training to ensure you fit into the team as quickly as possible
- Strive to provide numerous opportunities to help you grow while being a part of BUBBLE CITEA
- Bonus scheme
- Pension scheme
Assistant Manager employer: Bubble CiTea Ltd.
At Bubble Citea, we pride ourselves on being more than just a workplace; we are a family dedicated to delivering exceptional customer experiences in Grays. Our vibrant work culture fosters personal and professional growth, with ample opportunities for career progression, comprehensive training, and a supportive environment that values each team member. Enjoy unique perks like free bubble tea during breaks and a bonus scheme, all while contributing to our mission of creating memorable moments for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Bubble Citea's social media and website. This will help you understand their vibe and values, so you can show how you fit right in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Assistant Manager and be ready to share specific examples.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A polished appearance shows that you take the opportunity seriously and are ready to represent Bubble Citea.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know why you love customer service! Share any experiences that highlight your enthusiasm and how you can contribute to creating memorable experiences for our customers.
Tailor Your Application:Make sure to customise your application to reflect the values and mission of Bubble Citea. Mention how your skills and experiences align with our focus on quality, cleanliness, and a positive work environment.
Be Yourself!:We want to get to know the real you! Use your own voice in your application and don’t be afraid to show your personality. We’re looking for energetic individuals who fit into our bubble tea family.
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on your journey with Bubble Citea!
How to prepare for a job interview at Bubble CiTea Ltd.
✨Know Your Bubble Tea!
Familiarise yourself with Bubble Citea's menu and the different types of bubble tea they offer. Being able to discuss your favourite drinks or suggest new ideas shows your passion for the brand and customer service.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or improved sales. Highlight how you can create a positive work environment and motivate your team, as this aligns with their core values.
✨Emphasise Customer Service Excellence
Be ready to discuss how you handle customer complaints and ensure satisfaction. Share specific instances where you went above and beyond for customers, demonstrating your commitment to high-quality service.
✨Dress the Part
While it’s a casual environment, make sure to dress smartly for the interview. A neat appearance reflects your professionalism and respect for the opportunity, which is crucial in a customer-focused role.
