Assistant Manager

Assistant Manager

Glasgow Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the store, ensuring excellent customer service and a clean environment.
  • Company: Join BUBBLE CITEA, a beloved local bubble tea brand focused on quality and customer satisfaction.
  • Benefits: Enjoy free bubble tea on breaks, staff discounts, and career progression opportunities.
  • Why this job: Be part of a supportive family environment that values your growth and development.
  • Qualifications: Experience in a managerial role in the fast-paced food or beverage industry is essential.
  • Other info: Flexible hours, including evenings and weekends, are required.

The predicted salary is between 24000 - 36000 £ per year.

JOIN US! BUBBLE CITEA is a locally renowned bubble tea brand. We aim to keep our core value of high-quality drinks, outstanding customer service, cleanliness and hygiene. We are looking for those who love customer service to join our bubble tea family and deliver excellent customer experiences to ensure a high level of customer satisfaction. Creating a family environment within the workplace is one of our key values, so our customers and employees are extremely valuable to us. To show how much we value our employees, we focus and invest in your career development and promotion. So, if you are looking for a career and not just a job, you are in the right place!

OUR MISSION

Continuously innovate, improve our services and products to create the most memorable and happy experience for our precious customers.

YOU WILL

  • Be in charge and responsible for all aspects of the store.
  • Set a positive tone and strong work ethic, leading by example.
  • Ensure that the company's regulatory policies and daily guidelines of the store including food safety and sanitation regulations are strictly followed.
  • Supervise and oversee the sales performances of the store.
  • Keep the store clean and presentable.
  • Ensure proper shift assignment for your team members.
  • Ensure standards for quality, customer service and health and safety are met.
  • Protect employees and customers by providing a safe and clean store environment.
  • Maintain store part-time staff by recruiting, selecting, orienting and training.
  • Maintain the stability and reputation of the store.
  • Develop a passionate working environment and help our bubble baristas to constantly grow and improve.
  • Build, develop and maintain a high performing team.
  • Respond to customer complaints and comments.
  • Train and educate your team on making drink processes and policies.
  • Manage and create content for TikTok.
  • Complete reasonable tasks assigned by the company.

YOU ARE

  • Experienced in a managerial/supervisor role in driving a high sales-focused culture in the fast-paced food/beverage industry.
  • Able to work flexible hours, including evenings, weekends or holidays.
  • Legally eligible to work in the UK.
  • An energetic person with positive thinking, with a 'can do' attitude.
  • Maintaining regular and consistent attendance and punctuality.
  • Willing to learn new skills and share your knowledge with our customers & the team.

WE WILL

  • Provide amazing opportunities for career progression.
  • Treat you to a free bubble tea drink on breaks during the shift.
  • Offer you a staff discount scheme on our lovely bubble tea drinks.
  • Provide you with great training to ensure you fit into the team as quickly as possible.
  • Strive to provide numerous opportunities to help you grow while being a part of BUBBLE CITEA.

Assistant Manager employer: BUBBLE CI.TEA

At BUBBLE CITEA, we pride ourselves on being an exceptional employer, fostering a vibrant and supportive work culture that prioritises employee growth and satisfaction. Located in a bustling area, our team enjoys not only competitive benefits like staff discounts and free drinks during shifts but also ample opportunities for career progression within a family-oriented environment. Join us to be part of a dynamic team where your contributions are valued, and you can thrive both personally and professionally.
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Contact Detail:

BUBBLE CI.TEA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager

✨Tip Number 1

Familiarise yourself with Bubble Citea's core values and mission. Understanding their commitment to high-quality drinks and outstanding customer service will help you align your responses during interviews and demonstrate that you're a great fit for their team.

✨Tip Number 2

Showcase your experience in the food and beverage industry by preparing specific examples of how you've driven sales and managed teams in fast-paced environments. This will highlight your managerial skills and ability to maintain a high-performing team.

✨Tip Number 3

Emphasise your positive attitude and willingness to learn. Bubble Citea values energetic individuals who can foster a family-like environment, so be sure to convey your enthusiasm for both customer service and team development.

✨Tip Number 4

Prepare to discuss how you would handle customer complaints and ensure a clean, safe store environment. Being ready with strategies for these scenarios will show that you understand the importance of customer satisfaction and safety in the role.

We think you need these skills to ace Assistant Manager

Leadership Skills
Customer Service Excellence
Team Management
Sales Performance Analysis
Food Safety Knowledge
Training and Development
Conflict Resolution
Communication Skills
Time Management
Problem-Solving Skills
Adaptability
Positive Attitude
Flexibility in Working Hours
Social Media Content Creation

Some tips for your application 🫡

Understand the Company Culture: Familiarise yourself with BUBBLE CITEA's core values, such as high-quality customer service and a family-oriented workplace. Reflect these values in your application to show that you align with their mission.

Tailor Your CV: Highlight your experience in managerial or supervisory roles within the food and beverage industry. Emphasise any achievements related to sales performance and team leadership to demonstrate your suitability for the Assistant Manager position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to create a positive work environment. Mention specific examples of how you've successfully led teams or improved customer satisfaction in previous roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-focused role.

How to prepare for a job interview at BUBBLE CI.TEA

✨Show Your Passion for Customer Service

Make sure to express your love for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.

✨Demonstrate Leadership Skills

As an Assistant Manager, you'll need to lead by example. Be prepared to discuss your experience in managing teams, setting a positive tone, and how you motivate others to achieve high performance.

✨Familiarise Yourself with Food Safety Regulations

Since the role involves ensuring compliance with food safety and sanitation regulations, brush up on these topics. Being knowledgeable will show that you take the responsibilities seriously and are ready to uphold the company's standards.

✨Prepare for Team Development Questions

Expect questions about how you would train and develop your team. Think of strategies you've used in the past to help team members grow and improve, as this aligns with the company's focus on creating a passionate working environment.

Assistant Manager
BUBBLE CI.TEA
B
  • Assistant Manager

    Glasgow
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-03-23

  • B

    BUBBLE CI.TEA

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