Assistant Manager

Assistant Manager

Glasgow Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the store, ensuring excellent customer service and a clean environment.
  • Company: Join Bubble Citea, a beloved local bubble tea brand focused on quality and customer satisfaction.
  • Benefits: Enjoy free bubble tea, staff discounts, career progression, and a bonus scheme.
  • Why this job: Be part of a supportive team that values your growth and creates memorable experiences for customers.
  • Qualifications: Experience in a managerial role within the fast-paced food or beverage industry is essential.
  • Other info: Flexible hours and a positive work culture await you!

The predicted salary is between 24000 - 36000 £ per year.

JOIN US!

BUBBLE CITEA is a locally renowned bubble tea brand. We aim to keep our core value of high-quality drinks, outstanding customer service, cleanliness and hygiene. We are looking for those who love customer service to join our bubble tea family and deliver excellent customer experiences to ensure high level of customer satisfaction. Lastly, creating a family environment within the workplace is one of our key values, so our customers and employees are extremely valuable to us. To show how much we value our employees, we focus and invest on your career development and promotion. So, if you are looking for a career and not just a job, you are in the right place!

OUR MISSION

Continuously innovate, improve our services and products to create the most memorable and happy experience for our precious customers

WE ARE LOOKING FOR

  • Assistant Manager (Glasgow Silverburn)

YOU WILL

  • Be in charge and responsible of all aspects of the store
  • Set a positive tone and strong work ethic, leading by example
  • Ensure that the company\’s regulatory policies and daily guidelines of the store including food safety and sanitation regulations are strictly followed
  • Supervise and oversee the sales performances of the store
  • Keep the store clean and presentable
  • Ensures the proper shift assignment for …

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Assistant Manager employer: BUBBLE CI.TEA

At BUBBLE CITEA, we pride ourselves on being more than just a workplace; we are a family dedicated to delivering exceptional customer experiences in a vibrant and supportive environment. Located in Glasgow Fort, we offer fantastic career progression opportunities, comprehensive training, and a culture that values both our employees and customers alike. With benefits like staff discounts, a bonus scheme, and a focus on personal growth, joining our team means embarking on a rewarding career journey in the exciting bubble tea industry.
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Contact Detail:

BUBBLE CI.TEA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager

✨Tip Number 1

Familiarise yourself with Bubble Citea's core values and mission. Understanding their commitment to high-quality drinks and outstanding customer service will help you align your responses during interviews and demonstrate that you're a great fit for their team.

✨Tip Number 2

Showcase your experience in managing teams in fast-paced environments. Prepare specific examples of how you've successfully led a team, driven sales, and maintained high standards of customer service in previous roles.

✨Tip Number 3

Highlight your ability to create a positive work environment. Think of ways you've fostered teamwork and encouraged growth among your colleagues, as this aligns with Bubble Citea's focus on developing a passionate working atmosphere.

✨Tip Number 4

Be ready to discuss your flexibility and willingness to work varied hours. Since the role requires working evenings, weekends, and holidays, demonstrating your availability and enthusiasm for these shifts can set you apart from other candidates.

We think you need these skills to ace Assistant Manager

Leadership Skills
Customer Service Excellence
Team Management
Sales Performance Analysis
Food Safety Knowledge
Training and Development
Conflict Resolution
Communication Skills
Time Management
Problem-Solving Skills
Adaptability
Creativity in Content Creation
Positive Attitude
Flexibility in Working Hours

Some tips for your application 🫡

Understand the Company Culture: Before applying, take some time to understand Bubble Citea's core values and mission. Highlight your alignment with their focus on customer service and creating a family environment in your application.

Tailor Your CV: Make sure your CV reflects your experience in managerial or supervisory roles, especially in the food and beverage industry. Emphasise any achievements related to sales performance and team leadership.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to lead a team. Mention specific examples of how you've created positive work environments or improved customer satisfaction in previous roles.

Highlight Relevant Skills: In your application, be sure to mention your flexibility in working hours, your positive attitude, and your willingness to learn. These traits are essential for the Assistant Manager role at Bubble Citea.

How to prepare for a job interview at BUBBLE CI.TEA

✨Show Your Passion for Customer Service

Make sure to express your love for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in previous roles, as this aligns perfectly with the company's core values.

✨Demonstrate Leadership Skills

As an Assistant Manager, you'll need to lead by example. Prepare to discuss your experience in managing teams, setting a positive tone, and motivating others. Highlight any instances where you've successfully developed team members or improved team performance.

✨Understand Food Safety Regulations

Familiarise yourself with food safety and sanitation regulations relevant to the beverage industry. Be ready to discuss how you would ensure compliance in the store, as this is crucial for maintaining the company's reputation and customer trust.

✨Be Ready to Discuss Social Media Engagement

Since managing content for TikTok is part of the role, think about creative ideas you could bring to the table. Prepare to share your thoughts on how social media can enhance customer engagement and promote the brand effectively.

Assistant Manager
BUBBLE CI.TEA
Location: Glasgow
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