At a Glance
- Tasks: Manage and deliver impactful programmes for education and non-profit leaders.
- Company: Join BTS Spark, a global leader in social impact and education.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to engage with diverse clients and grow your network.
- Why this job: Make a real difference in leadership development while using innovative tools like AI.
- Qualifications: Experience in programme management and strong communication skills required.
The predicted salary is between 37800 - 46200 £ per year.
BTS Spark is looking for a Programme Manager to join our team. Reporting to the Director of BTS Spark UK, this is a home-based or hybrid role, with a preference for candidates based in London, the South East, or East of England. The role includes regular days (at least monthly) in our London office, plus occasional travel for team days, client visits, and conference visits. This is a full-time position at 37.5 hours per week, with flexible working considered, offered on a permanent basis.
About BTS Spark: Originating here in the UK, BTS Spark is the social impact and education practice of BTS, a global professional services firm which specialises in supporting organisations to develop their leaders and build the people capabilities to deliver effectively on their strategies. Our mission at BTS Spark is to help education, public sector and non-profit leaders do their best work, building stronger organisations and a better world. Our focus is on the human side of leadership, helping leaders to flourish in their roles, to empower and unlock the full potential of their teams and to enhance the impact and influence of their organisations.
About the role: At BTS Spark UK we work with around 40 clients every year, from small primary schools to global NGOs, yet we have the potential to reach many more leaders in the UK and beyond. Our Programme Manager is a hands-on operational role at the centre of our day-to-day programme set up and delivery and one that also involves working with our UK Director to build our profile and pursue new opportunities for growth. Our UK core team is small, comprising just the Director and the Programme Manager, supported by our BTS Spark global team and wider BTS colleagues, including HR, IT and finance teams.
Your top priority is making sure our programmes are delivered to a high standard and that clients and programme participants see us as a trusted, credible partner. We deliver multiple programmes concurrently so you’ll need to be able to reprioritise and flex your plans rapidly to address emerging needs and challenges, balancing both immediate and longer-term priorities. You'll also help grow awareness of our work, particularly through our social media channels, marketing initiatives and our alumni community.
Key responsibilities:
- Operations and programme management: Plan and enable smooth programme delivery, allocate coaches and facilitators, schedule sessions and workshops, manage logistics for face-to-face events, set up and launch coaching, leadership programmes and assessments, use digital tools to speed up routine tasks, support content creation, monitor progress closely, partner with developer/IT teams, provide live support for virtual workshops, and troubleshoot.
- Stakeholder management: Manage client relationships, prepare and deliver briefings, proactively engage coachees and programme participants, prepare data-led reports, and deliver follow-up services.
- Enquiries and business development: Act as first point of contact for enquiries, follow through on enquiries, monitor and manage the general email inbox, and support business development.
- Marketing and communications: Grow social media presence, engage with stakeholders to generate marketing collateral, update the website, help grow Alumni and Supporters networks, plan and deliver marketing campaigns, and attend conferences.
- Financial management: Accurately forecast income, keep financial data up to date, issue letters of engagement, and ensure invoices are raised promptly.
- Additional: Look for opportunities to improve workflows, liaise with wider teams globally, provide occasional executive assistant support, and undertake any other reasonable duties.
Essential knowledge, skills and experience:
- A strong track record in programme planning and project/operations management.
- Confidence and credibility to manage relationships with senior leaders.
- Proven customer/client service experience.
- Excellent communication, writing and proof-reading skills.
- Strong planning and organisational skills.
- A confident, enthusiastic, 'can-do' attitude.
- Proactive, creative and strategic with strong problem-solving aptitudes.
- A genuine interest in leadership and professional development.
- Strong financial literacy.
- Experience using databases/CRM systems.
- Intermediate Microsoft Office skills.
- Flexibility to work occasional non-business hours.
Desirable:
- Experience working in or closely with the education sector.
- University graduate-level education.
How to apply: Apply with an up-to-date CV and a supporting statement showing how you meet the knowledge, skills and experience above. Applications without a supporting statement will not be considered. We review applications on a rolling basis, so please apply as soon as you can. The closing date for applications is 12 noon on Tuesday 1st September.
Programme Manager (UK) in London employer: BTS
As a global strategy implementation consulting firm, we pride ourselves on being an excellent employer by fostering a vibrant and entrepreneurial culture that encourages freedom and responsibility from day one. Our commitment to employee growth is evident through structured development pathways and opportunities for collaboration across diverse teams, ensuring that you can make a meaningful impact while enjoying a supportive and inclusive work environment. With a hybrid working model and a focus on fun, we create powerful experiences that not only benefit our clients but also enrich your career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Programme Manager (UK) in London
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by BTS.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like BTS.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at BTS.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at BTS. Apply directly through us to stand out!
We think you need these skills to ace Programme Manager (UK) in London
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of BTS. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Programme Manager (UK), ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at BTS
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of BTS. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
