At a Glance
- Tasks: Support the creation of high-quality proposals for global clients and coordinate input from experts.
- Company: Join BTS, a vibrant global business focused on ownership, growth, and fun.
- Benefits: Enjoy a dynamic work environment with opportunities for career advancement and personal development.
- Other info: Collaborate with a diverse team and contribute to process improvements in a fast-paced setting.
- Why this job: Shape your career while making a real impact on leadership development and strategy projects.
- Qualifications: Experience in proposal management and excellent written communication skills are essential.
The predicted salary is between 35000 - 45000 € per year.
Are you ready to take your career to new heights? We are on the lookout for talented Consultants to join our vibrant team at BTS. In this role, we emphasise ownership, growth and fun, and you'll have the opportunity to shape your career as part of a growing global business.
The Client Response Associate supports the European Client Response Team (CRT) in creating high-quality proposals for our most important client opportunities, large and complex RFPs (Requests for Proposals) from global organisations. These are usually for multi-country leadership development, strategy, or coaching programmes. In this role, you'll work side-by-side with the CRT Lead to coordinate input from different BTS experts, help craft compelling stories that highlight our impact, and make sure our proposals are delivered on time, consistent, and visually engaging. You'll also play a key role in keeping our proposal materials organised, tracking results, and helping the team continuously improve how we respond to clients.
Responsibilities- Support the end-to-end RFP process for complex proposals across Europe by coordinating input from subject matter experts and ensuring timely, high-quality submissions.
- Assist in shaping storylines and crafting proposal content that reflects BTS's distinct value proposition and leadership voice.
- Manage logistics on the proposal platform (document management, uploads, and version control).
- Collaborate with design, information security (infosec) and regional CRT members to ensure visually compelling, compliant, and client‑ready materials.
- Maintain shared proposal libraries and support tracking of win/loss data, client feedback, and key learnings.
- Contribute to process improvement initiatives, such as streamlining templates, refining content, or introducing new digital tools.
- Partner with the Head of CRT to ensure alignment and knowledge sharing across regional and global CRT teams.
- Demonstrable experience in proposal management, consulting, business development, or another deadline-driven, high-quality written output environment.
- Proven track record of contributing to or owning complex, high-value written deliverables (e.g. RFPs, bids, client proposals, or strategic documents).
- Excellent written communication skills, with evidence of translating complex or technical input into clear, structured, and persuasive content.
- Strong project management capability, including managing multiple concurrent workstreams, prioritising effectively, and delivering to tight deadlines with high attention to detail.
- Experience coordinating input from multiple stakeholders (including senior or cross‑functional contributors), often without direct reporting lines.
- Advanced proficiency in PowerPoint and experience working with collaborative document platforms (e.g. SharePoint, Google Drive, or proposal management tools such as Loopio or Responsive).
- Practical experience using AI tools (e.g. Claude, ChatGPT or similar) to improve efficiency or quality of work outputs, with an understanding of their limitations.
- Proactive and solution‑oriented approach, with evidence of identifying issues early and taking ownership to resolve them.
- Experience working on global or multi‑country proposals, bids, or client engagements (desirable).
- Familiarity with professional services environments (e.g. consulting, leadership development, strategy, or coaching) (desirable).
- Exposure to formal RFP processes or enterprise procurement environments (desirable).
- Experience contributing to process improvement initiatives (e.g. templates, content libraries, or workflow optimisation) (desirable).
Client Response Associate employer: BTS
At BTS, we pride ourselves on being an exceptional employer that fosters a culture of ownership, growth, and fun. As a Client Response Associate, you'll be part of a dynamic team dedicated to delivering high-quality proposals for prestigious global clients, all while enjoying opportunities for professional development and collaboration in a vibrant work environment. Our commitment to employee growth, coupled with the chance to work on impactful projects across Europe, makes BTS a truly rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Client Response Associate
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend crafting your own stories that showcase your skills and experiences relevant to the Client Response Associate role.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the position and the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Client Response Associate
Some tips for your application 🫡
Show Off Your Writing Skills:Since this role is all about crafting compelling proposals, make sure your application showcases your excellent written communication skills. Use clear, structured language and highlight any experience you have with complex documents like RFPs or client proposals.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Client Response Associate role. Mention your experience in proposal management and how it aligns with BTS's values of ownership and growth.
Highlight Your Project Management Experience:This role involves juggling multiple tasks and deadlines, so be sure to emphasise your project management skills. Share examples of how you've successfully managed concurrent workstreams and delivered high-quality outputs on time.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at BTS
✨Know Your Proposals Inside Out
Before the interview, make sure you understand the RFP process and the types of proposals BTS typically handles. Familiarise yourself with their distinct value proposition and think about how your experience aligns with their needs. This will help you speak confidently about your past contributions to complex proposals.
✨Showcase Your Project Management Skills
Be ready to discuss specific examples where you've managed multiple workstreams or tight deadlines. Highlight your ability to coordinate input from various stakeholders and how you ensured timely submissions. This will demonstrate your project management capability, which is crucial for the Client Response Associate role.
✨Craft Compelling Stories
Think about how you can translate complex information into clear, persuasive content. Prepare to share examples of how you've shaped storylines in previous roles. This will show that you can contribute to crafting engaging proposals that reflect BTS's leadership voice.
✨Emphasise Your Tech Savviness
Familiarise yourself with the collaborative document platforms mentioned in the job description, like SharePoint or Google Drive. If you've used AI tools to enhance your work, be prepared to discuss this too. Showing that you're comfortable with technology will highlight your proactive and solution-oriented approach.
