At a Glance
- Tasks: Enhance client relationships and oversee customer journeys across Europe.
- Company: BTS, a global strategy consulting firm with a focus on collaboration.
- Benefits: Hybrid working model, inclusive culture, and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to improving client experiences.
- Why this job: Make a real impact on client success and drive business growth.
- Qualifications: Experience in customer success and strong analytical skills required.
The predicted salary is between 50000 - 65000 £ per year.
BTS, a global strategy implementation consulting firm based in the City of Westminster, is seeking a Customer Experience Manager (Cx M) to improve and manage client relationships across Europe.
The role involves overseeing client journeys, ensuring retention and growth while implementing process improvements.
The ideal candidate has proven success in customer success roles, platform management experience, and strong analytical skills.
A hybrid working model is offered, promoting a collaborative and inclusive culture.
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Customer Experience Growth Manager - Hybrid in City of Westminster employer: BTS
BTS is an exceptional employer that champions a collaborative and inclusive work culture, making it an ideal place for a Customer Experience Growth Manager. With a hybrid working model, employees enjoy flexibility while being part of a dynamic team focused on driving client success across Europe. The company prioritises professional development, offering numerous growth opportunities to enhance skills and advance careers in a supportive environment.
