At a Glance
- Tasks: Support the creation of high-quality proposals for global clients and coordinate input from experts.
- Company: Join BTS, a vibrant global business focused on ownership, growth, and fun.
- Benefits: Enjoy a dynamic work environment with opportunities for career advancement and personal development.
- Other info: Collaborate with a diverse team and contribute to process improvements in a supportive atmosphere.
- Why this job: Shape your career while making a real impact on leadership development and strategy projects.
- Qualifications: Experience in proposal management and excellent written communication skills are essential.
The predicted salary is between 35000 - 45000 € per year.
Are you ready to take your career to new heights? We are on the lookout for talented Consultants to join our vibrant team at BTS. In this role, we emphasise ownership, growth and fun, and you'll have the opportunity to shape your career as part of a growing global business.
The Client Response Associate supports the European Client Response Team (CRT) in creating high-quality proposals for our most important client opportunities, large and complex RFPs (Requests for Proposals) from global organisations. These are usually for multi-country leadership development, strategy, or coaching programmes. In this role, you'll work side-by-side with the CRT Lead to coordinate input from different BTS experts, help craft compelling stories that highlight our impact, and make sure our proposals are delivered on time, consistent, and visually engaging. You'll also play a key role in keeping our proposal materials organised, tracking results, and helping the team continuously improve how we respond to clients.
Responsibilities
- Support the end-to-end RFP process for complex proposals across Europe by coordinating input from subject matter experts and ensuring timely, high-quality submissions.
- Assist in shaping storylines and crafting proposal content that reflects BTS's distinct value proposition and leadership voice.
- Manage logistics on the proposal platform (document management, uploads, and version control).
- Collaborate with design, information security (infosec) and regional CRT members to ensure visually compelling, compliant, and client‑ready materials.
- Maintain shared proposal libraries and support tracking of win/loss data, client feedback, and key learnings.
- Contribute to process improvement initiatives, such as streamlining templates, refining content, or introducing new digital tools.
- Partner with the Head of CRT to ensure alignment and knowledge sharing across regional and global CRT teams.
Qualifications
- Demonstrable experience in proposal management, consulting, business development, or another deadline-driven, high-quality written output environment.
- Proven track record of contributing to or owning complex, high-value written deliverables (e.g. RFPs, bids, client proposals, or strategic documents).
- Excellent written communication skills, with evidence of translating complex or technical input into clear, structured, and persuasive content.
- Strong project management capability, including managing multiple concurrent workstreams, prioritising effectively, and delivering to tight deadlines with high attention to detail.
- Experience coordinating input from multiple stakeholders (including senior or cross‑functional contributors), often without direct reporting lines.
- Advanced proficiency in PowerPoint and experience working with collaborative document platforms (e.g. SharePoint, Google Drive, or proposal management tools such as Loopio or Responsive).
- Practical experience using AI tools (e.g. Claude, ChatGPT or similar) to improve efficiency or quality of work outputs, with an understanding of their limitations.
- Proactive and solution‑oriented approach, with evidence of identifying issues early and taking ownership to resolve them.
- Experience working on global or multi‑country proposals, bids, or client engagements (desirable).
- Familiarity with professional services environments (e.g. consulting, leadership development, strategy, or coaching) (desirable).
- Exposure to formal RFP processes or enterprise procurement environments (desirable).
- Experience contributing to process improvement initiatives (e.g. templates, content libraries, or workflow optimisation) (desirable).
Client Response Associate in City of Westminster employer: BTS
At BTS, we pride ourselves on being an exceptional employer that fosters a culture of ownership, growth, and enjoyment. As a Client Response Associate, you'll be part of a dynamic team dedicated to delivering high-quality proposals for prestigious global clients, all while benefiting from continuous professional development and a collaborative work environment. Our vibrant office in Europe not only offers a stimulating atmosphere but also provides unique opportunities to engage with diverse projects and contribute to meaningful client outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Client Response Associate in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend crafting your own stories that showcase your skills and experiences, especially those that align with the role of a Client Response Associate.
✨Tip Number 3
Showcase your creativity! When discussing your past work, highlight how you’ve crafted compelling proposals or managed complex projects. This will resonate well with the BTS team and demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our vibrant team at BTS.
We think you need these skills to ace Client Response Associate in City of Westminster
Some tips for your application 🫡
Showcase Your Experience:When you're writing your application, make sure to highlight any experience you have with proposal management or similar roles. We want to see how you've contributed to high-quality written deliverables in the past, so don’t hold back!
Craft a Compelling Story:Just like in the proposals you'll be working on, your application should tell a story. Use clear and persuasive language to convey your skills and experiences, and make sure it reflects our distinct value proposition.
Pay Attention to Detail:We love a well-organised application! Double-check for typos and ensure your formatting is consistent. This shows us that you have the attention to detail we need for managing complex proposals.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at BTS
✨Know Your Proposals Inside Out
Before the interview, make sure you understand the RFP process and the types of proposals BTS typically handles. Familiarise yourself with their distinct value proposition and think about how your past experiences align with this. Being able to discuss specific examples will show that you're not just interested in the role, but that you truly understand what it entails.
✨Showcase Your Project Management Skills
Since this role involves managing multiple workstreams and tight deadlines, be prepared to share examples of how you've successfully juggled various projects in the past. Highlight your organisational skills and any tools you've used to keep everything on track, like PowerPoint or collaborative platforms. This will demonstrate your ability to thrive in a fast-paced environment.
✨Communicate Clearly and Persuasively
As a Client Response Associate, you'll need to translate complex information into clear, engaging content. Practice articulating your thoughts concisely and persuasively during the interview. You might even want to prepare a short pitch about a previous proposal you've worked on, focusing on how you crafted the storyline and engaged stakeholders.
✨Be Proactive and Solution-Oriented
BTS values a proactive approach, so come ready to discuss times when you've identified issues early and taken ownership to resolve them. Think of examples where you contributed to process improvements or streamlined workflows. This will show that you're not just a doer, but also someone who thinks critically about how to enhance team performance.
