At a Glance
- Tasks: Create unforgettable experiences for guests at our boutique hotel.
- Company: Join a luxury hotel team dedicated to exceptional service.
- Benefits: Competitive salary, discounts, personal development, and 28 days annual leave.
- Other info: Flexible shifts with opportunities for career growth and development.
- Why this job: Be the first and last impression for guests, making their visit memorable.
- Qualifications: Experience in a similar role and excellent communication skills.
The predicted salary is between 31250 - 31250 £ per year.
As a Town House Host, you will be an integral part of our Front of House team, delivering unforgettable experiences to our guests and members. You will be the first member of the team to meet our guests as they arrive at our boutique hotel. You will help to create those enchanting moments which set the tone for their visit, whether they have come for a dining experience or an overnight stay. You will also be the final person that they see, and your aim will be to give them a wonderful lasting impression that they will never forget. Our Town House Host will be on hand to help our guests in any way required during their visit.
Who you are:
- Proven experience in a similar role within a 5* luxury company is desirable
- Excellent time management skills and able to work to deadline
- Efficient and responsible, with great attention to detail
- Immaculately groomed and well-presented
- Good communication skills and able to liaise with the team
- Computer literate, experience with Res Diary and Opera Cloud being preferred
What you’ll be doing:
- Providing all arriving guests with a warm and memorable welcome
- Meeting and greeting guests on arrival, and escorting guests to their allocated table
- Ensuring that the highest levels of service are provided to all of our members and their guests
- Answering telephone enquiries with an exceptional telephone manner
Shift Pattern:
This position will consist of 40 hours per week. The ideal candidate will be flexible in working any 5 out of 7 days, including evenings and weekends when required. Typical shift times will consist of: 08:00-20:00, 12:00-22:00 and 16:00-01:00.
Salary: Up to £31,250 per annum plus tronc
Benefits:
In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook. As a member of our team, you can expect to receive:
- Competitive salary
- Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
- Personal development support
- Wide range of recognised qualifications and development opportunities
- Discounted rates on Food & Beverage
- 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
- Pension
- Life Insurance
- Sick Pay
- Long Service Awards
- Earn up to £600 for recommend a friend scheme
- Cycle to work scheme
- Uniforms
- And other local benefits
Front of House Host in London employer: BTH Front of House
Beaverbrook is an exceptional employer that prioritises the growth and well-being of its team members, offering a vibrant work culture within a luxurious boutique hotel setting. As a Front of House Host, you will not only enjoy competitive pay and extensive benefits, including personal development support and discounts on various services, but also be part of a dedicated team that creates unforgettable experiences for guests. With opportunities for career advancement and a commitment to employee satisfaction, Beaverbrook stands out as a rewarding place to build your hospitality career.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Host in London
✨Tip Number 1
First impressions matter, so when you walk into that interview, bring your A-game! Dress smartly and be ready to showcase your personality. Remember, you're not just a candidate; you're the face of the experience they want to create for their guests.
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common questions and think about how your past experiences align with the role. We want you to feel confident and ready to impress with your knowledge of the hospitality industry.
✨Tip Number 3
Show your passion for hospitality! During the interview, share stories about how you've gone above and beyond for guests in previous roles. This will help us see that you truly care about creating unforgettable experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a lasting impression. Plus, it shows that you’re genuinely interested in the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Front of House Host in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to creating those unforgettable experiences for our guests.
Tailor Your Application:Make sure to tailor your application specifically for the Town House Host position. Highlight your relevant experience in luxury hospitality and any skills that match what we’re looking for, like excellent communication and attention to detail.
Be Professional Yet Approachable:While we love a friendly tone, remember to keep it professional. Use clear language and check your spelling and grammar. A well-presented application reflects your attention to detail, which is super important for this role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at BTH Front of House
✨Know the Company Inside Out
Before your interview, take some time to research the hotel and its values. Understand what makes it unique and how it delivers unforgettable experiences. This will not only impress the interviewers but also help you align your answers with their expectations.
✨Showcase Your Communication Skills
As a Front of House Host, excellent communication is key. During the interview, practice clear and confident speaking. You might even want to prepare a few examples of how you've successfully handled guest interactions in the past to demonstrate your skills.
✨Dress to Impress
Since the role requires being immaculately groomed, make sure you dress smartly for the interview. Choose an outfit that reflects the luxury environment of the hotel. This shows that you understand the importance of presentation in this industry.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and attention to detail. Think of scenarios where you had to manage difficult situations or provide exceptional service. Practising these responses will help you feel more confident during the interview.
