Assistant Facilities Manager in Milton Keynes

BTG Eddisons is a long-standing and fast-growing real estate advisory firm, proud to be part of BTG. Our team of more than 550 surveyors, consultants, agents and auctioneers works from 35 offices across the UK, delivering results for clients across the public and private sectors. For almost two centuries, our changemaker mentality has driven us to rethink the way real estate works. As part of BTG, our people gain a breadth of expertise and career opportunities that no one else in our industry can match. Job Purpose To assist in the delivery of facilities management services across a diverse commercial property portfolio comprising multi-let industrial, office and neighbourhood retail schemes. The role involves supporting the day-to-day management of properties, ensuring high standards of service delivery, maintaining statutory compliance, and developing strong relationships with clients, tenants and contractors. The successful candidate will work closely with the Facilities Management team to provide a best-in-class service across a range of commercial properties throughout the UK. Key Responsibilities Assist in overseeing the provision of facilities management services across clients' property portfolios. Support the Facilities Management team with contractor management, supplier procurement and performance monitoring. Manage and administer health and safety compliance systems and contractor registration platforms. Undertake regular site inspections and vacant unit inspections, producing detailed reports and action plans where necessary. Monitor and assist in ensuring compliance with all relevant health and safety legislation and statutory requirements. Develop and maintain effective relationships with tenants, clients, contractors and suppliers. Instruct contractors on planned preventative maintenance and reactive maintenance works. Assist in the preparation, administration and reconciliation of service charge budgets and expenditure. Support utility procurement processes and administration. Review and process supplier invoices and assist with tenant recharges relating to utility consumption. Maintain accurate property records and compliance documentation. Assist with the management of risk and health and safety matters across the portfolio. Provide general administrative support to the Facilities Management team as required. Person Specification Essential Minimum of one year's experience within a commercial facilities management environment. Understanding of facilities management principles and best practices. Good knowledge of health and safety legislation and compliance requirements. Strong organisational and administrative skills. Excellent written and verbal communication skills. Ability to build and maintain professional relationships with tenants, clients and contractors. Ability to work independently and manage competing priorities. Proficient in Microsoft Office applications, including Word, Excel and Outlook. Full UK driving licence. Willingness to travel to properties across the UK. Desirable IOSH Working Safely or IOSH Managing Safely qualification. Experience working with industrial, office and retail property assets. Understanding of service charge budgeting and administration. Knowledge of contractor management and procurement processes. Working towards a recognised facilities management qualification. Key Competencies Customer-focused approach. Strong attention to detail. Effective problem-solving skills. Ability to work collaboratively within a team environment. Proactive and organised approach to workload management. Professional and confident communication skills. Commitment to delivering a high standard of client service. Career Development This role offers an excellent opportunity for an ambitious facilities management professional to develop their career within a growing national real estate advisory business. Support will be provided to develop technical knowledge, professional skills and career progression opportunities within the Facilities Management team