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- Tasks: Join a dynamic team to enhance security through Active Directory and Microsoft Entra ID.
- Company: BT is a global leader in secure connectivity, serving millions of businesses worldwide.
- Benefits: Enjoy competitive salary, 25 days leave, bonuses, and exclusive discounts.
- Why this job: Be part of a diverse team making a real impact on digital security and inclusion.
- Qualifications: Bachelor's degree or equivalent experience in IT, with 6+ years in Active Directory.
- Other info: Flexible working options available; we encourage diverse applicants to apply.
The predicted salary is between 48000 - 72000 £ per year.
Microsoft Platform Support Engineer-Active Directory
Job Req ID: 48934
Posting Date: 4 Sept 2025
Function: Software Engineering
Unit: Digital
Location: Snowhill, Birmingham, United Kingdom
Salary: comp
Recruiter: Molly Lees
Hiring Manager: Jonathan Kershaw
Career Grade: E
Internal Closing Date: 12th August
Why this job matters
You will be part of a dynamic team who will be designing and implementing Zero Trust Security Model to improve BT’s security posture. You will be having an opportunity to work on Active Directory and Microsoft Entra ID (Azure Active Directory) and various new data security and compliance capability/tools such as MDI, MDE. We are seeking a skilled and detail-oriented Active Directory professional to manage, maintain, and support our large enterprise Active Directory (AD) multi forest environment. This role is responsible for ensuring the integrity, security, and efficient operation of our AD/Entra ID infrastructure across multiple domains and environments
Skills
- A bachelor’s or master’s degree in computer science, information technology, or a related field, or equivalent work experience
- 6+ years of experience in Active Directory, ADCS, ADFS and Entra ID (Azure AD) administration.
- Ability to work independently and collaboratively in a fast paced and dynamic environment.
- Familiarity with Entra ID and various authentication protocols SAML, OAuth, Open ID, Kerberos.
- Would be good to have scripting and coding knowledge.
- Having Microsoft Identity and Access Management Administrator certification is a plus.
- Microsoft certifications (e.g., MCSA, MCSE, Azure Administrator Associate).
- Basic of Linux, Networking and Virtualization.
Benefits
- Competitive salary
- 25 days annual leave (plus bank holidays)
- 10% on target bonus
- Life Assurance
- Pension scheme
- Direct share scheme
- Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
- 50% off EE mobile pay monthly or SIM only plans
- Exclusive colleague discounts on our latest and greatest BT broadband packages
- BT TV with TNT Sports and NOW Entertainment
What you’ll be doing
- Strong knowledge of Windows Server (2016/2019/2022/2025) and Active Directory architecture.
- Proficiency in Group Policy management, PowerShell scripting, and AD automation.
- Experience with identity management tools (Entra ID, SailPoint, etc.) is a plus.
- Understanding of cybersecurity principles related to identity and access management.
- Ability to work independently and as part of a team in a fast-paced environment.
- Manage and maintain Active Directory (AD) environment, including user accounts, groups, organizational units (OUs), group policies (GPOs), DNS, delegation, AD integrated services and trusts relation.
- Configure and manage domain controllers(demote/promote), replication, and forests/domains.
- Configure and manage Certificate Authority, Secure Certificate Templates Understanding of PKI Infrastructure.
- Monitor system performance, availability, and security using relevant tools.
- Implement and enforce security policies in accordance with IT best practices and compliance standards.
- Troubleshoot and resolve AD-related issues, including login problems, replication errors, and access control issues.
- Plan and execute changes to AD infrastructure, including migrations, upgrades, and disaster recovery.
- Collaborate with IT teams on access management, single sign-on (SSO), SailPoint and identity federation solutions.
- Document AD configurations, processes, and procedures.
- Improving Active Directory security posture by implementing various security controls like MDI, CrowdStrike, Qualys, and Patch deployment etc
- Writing PowerShell scripts to generate various reports.
- Exploring new Active Directory and Microsoft Entra ID (Azure Active Directory) Security features and help to implement it.
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.
We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON\’T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We\’re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you\’re excited about this role but your past experience doesn\’t align perfectly with every requirement on the Job Description, please apply anyway – you may just be the right candidate for this or other roles in our wider team.
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Microsoft Platform Support Engineer-Active Directory employer: BT
Contact Detail:
BT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Microsoft Platform Support Engineer-Active Directory
✨Tip Number 1
Familiarise yourself with the latest features and updates in Active Directory and Microsoft Entra ID. Being knowledgeable about recent advancements can help you stand out during discussions with the hiring team.
✨Tip Number 2
Network with current or former employees of BT, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully managed Active Directory environments. Real-life examples can demonstrate your expertise and problem-solving skills effectively.
✨Tip Number 4
Stay updated on cybersecurity trends and best practices related to identity and access management. Showing that you are proactive about security can align well with BT's focus on improving their security posture.
We think you need these skills to ace Microsoft Platform Support Engineer-Active Directory
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight your experience with Active Directory, Azure AD, and any relevant scripting skills. Use keywords from the job description to ensure your application stands out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific projects or experiences that relate to the responsibilities outlined in the job description, particularly around security and identity management.
Highlight Relevant Certifications: If you have any Microsoft certifications, such as MCSA or MCSE, be sure to prominently feature them in your application. This can set you apart from other candidates who may not have formal qualifications.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully resolved issues related to Active Directory or similar technologies. This demonstrates your ability to troubleshoot and manage complex environments effectively.
How to prepare for a job interview at BT
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Active Directory, Azure AD, and related technologies. Highlight specific projects where you've implemented or managed these systems, and be ready to answer technical questions that demonstrate your proficiency.
✨Understand the Zero Trust Security Model
Since this role involves designing and implementing a Zero Trust Security Model, make sure you understand its principles. Be ready to discuss how you would apply these concepts in managing Active Directory and enhancing security.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've troubleshot and resolved issues in previous roles, particularly those related to Active Directory. This could include login problems, replication errors, or access control issues, showcasing your analytical skills.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about the team dynamics, ongoing projects, or how they measure success in this position. This demonstrates your enthusiasm and engagement.