Entry-Level Solutions Designer: Cloud Contact Centre in Belfast

Entry-Level Solutions Designer: Cloud Contact Centre in Belfast

Belfast Full-Time 25000 - 32000 Β£ / year (est.) No working from home possible
BT

At a Glance

  • Tasks: Support sales specialists in designing cloud contact centre solutions and learn about pricing processes.
  • Company: BT Group, a leading tech company with a focus on innovation.
  • Benefits: Bonus, private GP access, and a top-notch pension scheme.
  • Other info: Great opportunity for early-career professionals to grow in a dynamic environment.
  • Why this job: Kickstart your career in tech while enhancing customer experience and solution design.
  • Qualifications: Interest in customer experience and strong communication skills.

The predicted salary is between 25000 - 32000 Β£ per year.

BT Group in Belfast is offering an early-career opportunity for a Solutions Designer within the Contact Centre team. The role involves supporting sales specialists in designing cloud contact centre solutions while gaining exposure to pricing and governance processes.

Candidates should have an interest in customer experience and solution design, with strong communication skills.

The company provides a comprehensive benefits package including a bonus, private GP access, and a leading pension scheme.

Entry-Level Solutions Designer: Cloud Contact Centre in Belfast employer: BT

BT Group in Belfast is an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration. With a comprehensive benefits package, including bonuses and private GP access, employees are supported in their professional growth while contributing to meaningful customer experience solutions. The company values early-career talent, providing ample opportunities for development within the thriving tech landscape of Belfast.

BT

Contact Details:

BT Recruitment Team

We think you need these skills to ace Entry-Level Solutions Designer: Cloud Contact Centre in Belfast

Solution Design
Cloud Contact Centre Knowledge
Customer Experience Focus
Communication Skills
Sales Support
Pricing Processes Understanding
Governance Processes Understanding