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- Tasks: Identify opportunities and deliver impactful changes in business transformation.
- Company: Join BT, a leader in connecting people and powering businesses.
- Benefits: Enjoy discounts, healthcare support, and career development opportunities.
- Why this job: Make a real difference while learning valuable skills in a dynamic environment.
- Qualifications: 5 GCSEs and 2 A Levels required; curiosity and collaboration are key.
- Other info: 37-month apprenticeship with excellent growth potential.
The predicted salary is between 19800 - 23810 ÂŁ per year.
Location – Manchester
Start date – 7th September 2026
Apply by Date – 22nd February 2026
Salary – £23,810
What you’ll be doing:
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. And we use the power of technology to help solve big disputes, like climate change and cyber security. Our business is built on making things better. We need people who bring fresh ideas and can show the impact with data. That’s how we grow – and that’s where you come in. Ignite for continuous improvement with transformation skills.
Business Explorer apprenticeship scheme:
- Identify opportunities, scope improvement projects, and deliver changes that drive value for the business and our customers.
- Work with stakeholders across operations, product, and commercial teams; use data to diagnose issues and track benefits.
- Lead (or play a key role in) cross‑functional initiatives, presenting findings and recommendations that stick.
Learn job‑specific skills:
- Process & Continuous Improvement
- Change Management
- Gen AI
- Business Analysis
- Lean Six Sigma Certification
Day‑to‑day responsibilities:
- Customer Experience – working in customer service or sales teams to understand the operational disputes and opportunities.
- Commercial Products – working in product or bid teams to understand how a company works and how to create value.
- Transformation Programmes – working in project design and delivery teams to see how improvements are made to happen.
What we’re looking for:
- Curiosity & Continuous Learning – eager to explore new technologies and methods.
- Adaptability – comfortable with change and ambiguity.
- Collaboration – works well in teams and across functions.
- Resilience – handles disputes and setbacks positively.
- Proactive Mindset – takes initiative to improve processes.
- Attention to Detail – ensures accuracy in analysis and improvement.
- Customer‑Centric Thinking – focused on delivering better experiences.
- Ethical Awareness – understands responsible use of AI and data.
Duration of the programme – 37 months
Entry requirements:
- 5 GCSEs at grade 4-9 including Maths and English (or SCQF 5).
- 2 A Levels – grade C or above (or SCQF Level 6).
- All applicants must hold a full UK right to work for the full 37 months of the scheme. We do not offer sponsorship for any of our Early Career roles.
Accessibility support:
BT Early Careers Accessibility – updated Jan 26, 2023. We will also offer reasonable adjustments for the selection process if required.
What’s in it for you:
- Huge discounts on EE & BT products including your mobile and broadband – saving you hundreds of pounds every year.
- Online GP – access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
- Market‑leading paid carer’s leave – up to 2 weeks off for carers to give that extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Enhanced women’s health support: help with menopause symptoms, cancer screenings, period care and more.
- Support in carving your own career path – we are passionate about developing our people and will support you to achieve the career you want.
- Volunteering days, so you can give back to your local community.
- Optional private healthcare and dental, to protect you and your family.
Ready to apply:
It’s easy to apply online; just tell us about your details and current education. You will then complete five text‑based questions and one video question. If successful, you will attend an in‑person assessment centre and have the chance to ask any questions you might have. Internal candidates will have to accept the terms & conditions of the apprentice role including salary and benefits. BT Group will never ask for payment during recruitment. All genuine BT Group communications come from @bt.com or @jobs.bt.com. We are committed to maintaining a safe recruitment process.
Business - Business Transformation Delivery Apprentice - Manchester employer: BT Security
Contact Detail:
BT Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business - Business Transformation Delivery Apprentice - Manchester
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and how they use technology to solve big issues. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Whether it's for the video question or during the assessment centre, being clear and confident is key. Try doing mock interviews with friends or family to get comfortable presenting your ideas.
✨Tip Number 3
Show off your curiosity! During your interactions, ask insightful questions about the role and the company’s transformation initiatives. This not only demonstrates your eagerness to learn but also helps you stand out from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, it gives you a chance to showcase your skills through the text-based and video questions, so make them count!
We think you need these skills to ace Business - Business Transformation Delivery Apprentice - Manchester
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you unique.
Tailor Your Responses: Make sure to tailor your answers to the specific skills and qualities we’re looking for. Highlight your curiosity, adaptability, and any relevant experiences that showcase your proactive mindset and attention to detail.
Showcase Your Skills: Use the text-based questions to demonstrate your transformation skills and how you've used data to drive improvements in the past. We love seeing examples of how you’ve tackled challenges and made a positive impact!
Apply Through Our Website: Don’t forget to apply through our website! It’s super easy, and you’ll get all the info you need about the application process. Plus, it ensures your application goes straight to us without any hiccups.
How to prepare for a job interview at BT Security
✨Know Your Stuff
Before the interview, dive deep into the company’s mission and values. Understand how they connect with their customers and the role of technology in their operations. This will help you articulate how your skills and ideas can contribute to their goals.
✨Show Your Curiosity
Demonstrate your eagerness to learn and explore new technologies during the interview. Prepare examples of how you've embraced change or tackled challenges in the past. This aligns perfectly with the company's focus on continuous improvement and adaptability.
✨Be a Team Player
Since collaboration is key for this role, think of instances where you successfully worked in a team. Be ready to discuss how you contributed to group projects and how you handle disputes or setbacks positively. This will showcase your resilience and teamwork skills.
✨Data-Driven Mindset
Prepare to discuss how you’ve used data to make decisions or improve processes in previous experiences. Highlight any relevant projects where you identified opportunities for improvement and the impact it had. This will resonate well with their emphasis on using data to drive value.
