At a Glance
- Tasks: Monitor and maintain BT's UK Network, ensuring seamless service 24/7.
- Company: Join BT, a leader in telecommunications with a commitment to innovation.
- Benefits: Enjoy competitive pay, flexible shifts, and opportunities for career advancement.
- Other info: Work in a state-of-the-art operations centre with a supportive team.
- Why this job: Be part of a dynamic team tackling real-world tech challenges every day.
- Qualifications: Technical skills in network operations and a passion for problem-solving.
The predicted salary is between 36000 - 60000 € per year.
In Network Operations we manage, monitor and maintain BT's UK Network, as well as the Cloud, IT & Infrastructure units which fall into our remit, 24 hours a day, 365 days a year. This includes our UK transmission networks, our UK core IP networks that serve our customers who use Broadband, Ethernet, Mobile as well as BT's Legacy portfolio of PSTN, Private Circuits and ISDN30. We manage BT's internet peering connections and services, Europe’s largest Wi-Fi network, the power and environmental services at all of our exchanges, as well as all of the internal IP networks serving BT staff and buildings around the globe.
Furthermore, we have a dedicated Cyber Security team who are encountering a significant number of cyber-attacks per day, as well as a newly formed Network Cloud team, virtualising our data centres to support ever-changing and expanding technologies. Our job is to identify and deal with any problems before they impact service where possible. Where this is not possible, we react to failures that do occur, ensuring we communicate to our customers and stakeholders quickly, accurately, and effectively, as well as ensuring we get service restored for our customers in the most efficient manner possible.
For Ethernet, MEAS and private circuit customers (e.g., large businesses, mobile network providers, and other telecoms operators) we carry out diagnostic and repair activities on these specialist services. We do all of this to ensure our customers get a brilliant service experience today and in the future.
Most of the Network Operations team carry out the day-to-day operational activities, working shifts (days, double days or 24/7 shift), around the clock, in our state-of-the-art operations centre in Adastral Park. We work closely with other teams, including field engineers, BT's customer facing units as well as other Network Services teams (such as design, technical services, etc.) and with our key external suppliers and equipment providers. As technology advances, the teams within Network Operations are everchanging and ever-growing to facilitate for any growing demands on our network.
24/7 Network Operations & Support Engineer in Ipswich employer: BT Security
BT is an exceptional employer, offering a dynamic work environment at our state-of-the-art operations centre in Adastral Park. With a strong focus on employee growth and development, we provide extensive training opportunities and a collaborative culture that encourages innovation and teamwork. Our commitment to maintaining a 24/7 network ensures that you will be part of a vital team, tackling exciting challenges while contributing to the delivery of outstanding service for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land 24/7 Network Operations & Support Engineer in Ipswich
✨Tip Number 1
Network Operations is all about teamwork, so make sure you network like a pro! Connect with current employees on LinkedIn, join relevant groups, and engage in discussions. This can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge and understanding of BT's services. Be ready to discuss how you would handle real-world scenarios related to network issues. Show us you know your stuff!
✨Tip Number 3
Don’t just wait for job openings to pop up; be proactive! Keep an eye on our website for new roles and apply as soon as they go live. The early bird catches the worm, right?
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a great way to express your enthusiasm for the role and remind them why you’re the perfect fit for the Network Operations team!
We think you need these skills to ace 24/7 Network Operations & Support Engineer in Ipswich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of a Network Operations & Support Engineer. Highlight relevant experience and skills that match the job description, like your knowledge of network management and troubleshooting.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit for our team at BT. Keep it concise but impactful.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples where you've identified and resolved issues in a network environment. We love seeing how you tackle challenges head-on!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at BT Security
✨Know Your Networks
Familiarise yourself with the different types of networks mentioned in the job description, like UK transmission networks and core IP networks. Be ready to discuss how you would monitor and maintain these systems, as well as any relevant experience you have in network operations.
✨Showcase Problem-Solving Skills
Prepare examples of how you've identified and resolved issues in a previous role. Highlight your ability to react quickly to failures and communicate effectively with stakeholders, as this is crucial for the role.
✨Understand Cyber Security Basics
Since the role involves working closely with a Cyber Security team, brush up on basic cyber security principles. Be prepared to discuss how you would handle potential cyber threats and ensure service continuity.
✨Demonstrate Team Collaboration
This position requires working with various teams, so think of examples where you've successfully collaborated with others. Emphasise your communication skills and how you can contribute to a cohesive team environment.
