At a Glance
- Tasks: Lead a platform team and implement ILS strategies for exceptional service delivery.
- Company: Top security services provider in Greater London with a focus on customer satisfaction.
- Benefits: Competitive salary, 10% bonus, extensive training, and career development opportunities.
- Why this job: Join a dynamic team and make a real difference in secure service delivery.
- Qualifications: Strong leadership skills and ITIL knowledge required; DV Security Clearance essential.
- Other info: Exciting opportunity for growth in a fast-paced environment.
The predicted salary is between 48000 - 72000 £ per year.
A leading security services provider in Greater London is seeking an ILS Manager to deliver excellent customer service by managing a complex Managed Service. The role involves coaching a platform team and implementing ILS strategies, making it ideal for candidates with strong leadership skills and ITIL knowledge. The position requires DV Security Clearance, and comes with competitive benefits including a 10% bonus and extensive training opportunities.
DV-Cleared ILS Manager - Secure Service Delivery Lead employer: BT Security
Contact Detail:
BT Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DV-Cleared ILS Manager - Secure Service Delivery Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the security services sector and let them know you're on the hunt for an ILS Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your ITIL knowledge and leadership skills. Think of real-life examples where you've successfully managed teams or implemented strategies. This will help you stand out as the perfect candidate for delivering excellent customer service.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you, like the DV-Cleared ILS Manager position, and tailor your approach to each one.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your commitment to securing the position.
We think you need these skills to ace DV-Cleared ILS Manager - Secure Service Delivery Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership skills and ITIL knowledge. We want to see how your experience aligns with the role of ILS Manager, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for managing a complex Managed Service. We love seeing passion and clarity in your writing, so let your personality come through.
Showcase Your Coaching Experience: Since coaching a platform team is key in this role, make sure to include examples of how you've successfully led and developed teams in the past. We’re all about collaboration and growth here at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at BT Security
✨Know Your ILS Inside Out
Make sure you brush up on Integrated Logistics Support (ILS) principles and how they apply to service delivery. Be ready to discuss specific strategies you've implemented in the past and how they improved customer satisfaction.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in coaching teams. Think about times when you successfully guided a team through challenges or improved performance, as this will resonate well with the interviewers.
✨Understand ITIL Framework
Since ITIL knowledge is crucial for this role, ensure you can articulate how you've applied ITIL practices in previous positions. Be prepared to discuss how these practices can enhance service delivery and customer experience.
✨Be Ready for Security Clearance Questions
Given the DV Security Clearance requirement, anticipate questions related to security protocols and your understanding of confidentiality. It’s important to convey your commitment to maintaining high security standards in all aspects of your work.