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- Tasks: Lead strategic management of high-value frameworks and ensure compliance with contractual obligations.
- Company: Join BT, a leader in cybersecurity and trusted partner to governments worldwide.
- Benefits: Competitive salary, bonus, pension scheme, private healthcare, and generous annual leave.
- Why this job: Make a real impact in protecting critical infrastructure and enhancing national security.
- Qualifications: Experience in managing commercial frameworks and strong leadership skills required.
- Other info: Hybrid work model with excellent professional development opportunities.
The predicted salary is between 48000 - 72000 £ per year.
Due to the sensitive nature of this role, you will be required to undergo DV (Developed Vetting) level Security Clearance. An allowance of £5k per annum may be payable monthly while you hold this DV and continue to work in a role that requires that level of security clearance. The terms of this allowance will be made available if you are successful in being recruited into this role.
Security isn’t always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good.
You’ll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued.
Why this job matters
This role is critical to the commercial success and operational integrity of our major frameworks. You will lead the strategic and commercial management of high-value framework agreements, ensuring they are structured to support business growth, renewed effectively, and governed in line with BT's internal policies and contractual obligations.
Your leadership will ensure frameworks deliver value, remain compliant, and are underpinned by robust key controls. You will also act as the primary customer interface for framework-related matters, ensuring transparency, responsiveness, and trust.
This job role can be based in Manchester, Cheltenham or Ipswich. Hybrid (3 days office based and 2 days remote). Monday-Friday 37.5 hours per week. You will need to be eligible to obtain DV Security Clearance before starting this role. You will need to have lived in the UK for 10+ years to be eligible.
What you’ll be doing
- Framework Strategy & Commercial Management: Own and manage our commercial frameworks, ensuring they are commercially viable, strategically aligned, and operationally effective.
- Contractual Governance & Obligations: Ensure frameworks are structured and maintained to meet BT's contractual obligations, including service levels, pricing mechanisms, and performance commitments.
- Key Controls & Risk Management: Embed BT's Key Controls framework across all framework-related processes, ensuring consistent application and maturity across the business unit.
- Contract Renewal & Transition Planning: Develop and manage renewal strategies for major frameworks, ensuring continuity of service, commercial competitiveness, and compliance.
- Customer Engagement & Relationship Management: Act as the single point of contact for customers on all framework-related matters, ensuring clear communication, issue resolution, and proactive engagement.
Essential Skills
- Growth Mindset
- Decision Making
- Commercial Strategy
- Risk Management
- Inclusive Leadership
What we’d like to see on your CV
- Proven experience managing large-scale commercial frameworks and contract renewals in a complex business environment and driving impact.
- Strong understanding of rate card structures, pricing negotiations, and commercial modelling.
- Deep knowledge of contract governance, commercial risk, and internal control frameworks.
- Demonstrated ability to lead cross-functional initiatives and influence senior stakeholders.
- Experience in negotiating and optimising contractual terms to support business growth and compliance.
- Excellent stakeholder engagement and customer relationship management skills.
- Strong leadership capabilities with experience managing and developing high-performing teams.
- Proficiency in tools such as Excel, Power BI, and governance platforms.
Benefits
- Competitive salary
- 15% on target bonus (Depending on country based)
- BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
- Company Car or £5,500 cash alternative
- Private Healthcare for Self and family
- 25 days annual leave
Senior Manager, Frameworks in Cheltenham employer: BT Security
Contact Detail:
BT Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager, Frameworks in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at BT or similar companies. A friendly chat can lead to insider info about the role and even a referral.
✨Tip Number 2
Prepare for the interview by researching BT's recent projects and initiatives. Show us that you’re not just interested in the role but also in how you can contribute to our mission of keeping everyone safely connected.
✨Tip Number 3
Practice your answers to common interview questions, especially around commercial management and risk. We want to see your thought process and how you tackle challenges in real-time.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Senior Manager, Frameworks in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Manager, Frameworks role. Highlight your experience in managing large-scale commercial frameworks and any relevant leadership roles you've held.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've successfully managed frameworks and engaged with stakeholders in the past.
Showcase Your Growth Mindset: We love candidates who demonstrate a growth mindset! In your application, mention instances where you've learned from challenges or adapted to new situations, especially in complex business environments.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity.
How to prepare for a job interview at BT Security
✨Know Your Frameworks
Make sure you brush up on your knowledge of commercial frameworks and contract management. Be ready to discuss your previous experiences managing large-scale frameworks and how they align with the role's requirements. This will show that you understand the complexities involved and can hit the ground running.
✨Demonstrate Leadership Skills
Prepare examples that showcase your leadership capabilities, especially in managing high-performing teams. Think about times when you've influenced senior stakeholders or led cross-functional initiatives. This is crucial for a Senior Manager role, so make it clear how your leadership style aligns with BT's values.
✨Understand Risk Management
Since this role involves key controls and risk management, be ready to discuss your approach to embedding these frameworks in your previous roles. Highlight any specific tools or methodologies you've used to ensure compliance and mitigate risks, as this will demonstrate your strategic thinking.
✨Engage with Customer Focus
As the primary customer interface, it's essential to show that you can maintain strong relationships. Prepare to talk about how you've effectively communicated with customers in the past, resolved issues, and ensured transparency. This will illustrate your commitment to customer engagement and trust-building.
